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Big Bus London Hop-On Hop-Off Tour and River Cruise

By Big Bus Tours
Create your own personalized sightseeing itinerary with a Big Bus hop-on hop-off sightseeing pass, the perfect choice for independent travelers. No matter how long you have in London, a 1-, 2-, or 3-day pass allows you to explore at your own pace. Tick off all of London’s landmarks and see the city from a different perspective on an included Thames River cruise. Upgrade to the fast-track London Eye option to get an aerial view of the city aboard the London Eye giant observation wheel.
from
S$62.67
per adult
from
S$62.67
per adult

Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 5-99
Duration:3h 20m
Start time: Check availability
Ticket type:Mobile
German, English, Italian, French, Spanish

Highlights
  • Tick off London landmarks at a relaxed pace on a Big Bus sightseeing tour
  • A flexible and family-friendly sightseeing option 
  • A Thames River cruise is included
  • Choose from a 1-, 2-, or 3-day pass
  • Upgrade to include a London Eye flight

  • Hop-on hop-off bus tour
  • Recorded commentary
  • 30 minute one-way river cruise
  • Hop on Hop off with 3 different routes
  • 90 minute Panoramic (Non Stop) Evening Tour from Stop 11 with Premium and Deluxe Tickets
  • Free WIFI on Board
  • A choice of 3 themed live guided walking tours with Classic, Premium and Deluxe Tickets
What's not included
  • Food and drinks

Redeem your Bug Bus bus voucher at any of the stops along one of the comprehensive routes. Opt for seating on the open-air upper deck or covered lower deck, depending on the weather, and listen to live or recorded commentary depending on the route chosen. Either stay on the bus for the entire loop of each route or disembark whenever an attraction captures your attention. You can also plan ahead if you’d like and have a day’s itinerary laid out and ready. Your hop-on hop-off pass includes a single or return cruise along the River Thames. Upgrade to include a must-do London Eye Flight. Some popular stops include the London Eye, St. Paul’s Cathedral, the Tower of London, and Kensington Gardens.

  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 6506LONHOHO

  • Confirmation will be received at time of booking
  • Tickets are valid from the first date of redemption
  • Buses are all equipped with ramps for wheelchairs or strollers
  • Redeem your voucher at any of the designated Big Bus stops
  • Infants (age 0-4) can go on the tour free of charge
  • For your optional London Eye ticket you must reserve the your time slot in advance please use the link printed on your voucher.
  • Most travellers can participate

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

A note from Big Bus London Hop-On Hop-Off Tour and River Cruise
  • Customers are advised to download the Big Bus app to find out more about our new health and safety measures and for real-time bus tracking information. Alternatively please visit the Big Bus website.
What you can expect during your visit
  • Gear/equipment sanitised between use
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Which attractions will I visit with Big Bus London Hop-On Hop-Off Tour and River Cruise?
How much is Big Bus London Hop-On Hop-Off Tour and River Cruise?
Big Bus London Hop-On Hop-Off Tour and River Cruise price starts from S$62.17. Discover and book Big Bus London Hop-On Hop-Off Tour and River Cruise on Tripadvisor
What is the Big Bus London Hop-On Hop-Off Tour and River Cruise cancellation policy?
Big Bus London Hop-On Hop-Off Tour and River Cruise cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Big Bus London Hop-On Hop-Off Tour and River Cruise on Tripadvisor
Which company provides Big Bus London Hop-On Hop-Off Tour and River Cruise?
Big Bus London Hop-On Hop-Off Tour and River Cruise is hosted by Big Bus Tours. Read reviews, discover additonal experiences or contact Big Bus Tours on Tripadvisor. Discover and book Big Bus London Hop-On Hop-Off Tour and River Cruise on Tripadvisor

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 6506LONHOHO

About the operator

Don’t take it from us – here’s what people have to say about this operator.

Elephantmouse
Elephantmouse
00
Awful
Just awful. Unreliable buses, terrible commentary. Horrendous customer service when things go wrong - totally unwil
R5553XEalejandrov
R5553XEalejandrov
00
Walking tour
Julia was an excellent tour guide. Seek her out, if you can. Incredibly informed and a true expert on every aspect
GraftonDave
GraftonDave
00
Couldn’t get through then denied refund
Tried to get through to cancel and couldn’t get through. I called the next day and they said I had to cancel the da
340ianinap
340ianinap
00
Big bus London
Best service. Extremly gratefful and satisfied. Thank you Big Bus for the wonderfull experience! 👍☺️
datkoge
datkoge
00
Jack the Ripper Walking Tour
Nick was our tour guide. Provided lots of interesting facts and information, included the participants to make it f
Rangerette51
Rangerette51
00
Walking Tour
Took the walking tour with Julia. Totally rock star guide. She is so knowledgeable and made London history intere
Paul M
Paul M
00
NEVER REFUNDABLE OR CHANGEABLE !!!!!
Trip Advisor states it is refundable up to 24 hours in advance. IT IS NEVER REFUNDABLE !!! OR CHANGEABLE, ( DATE)
rossd184
rossd184
00
Excellent tour of London!
Exceptionality entertaining and informative insight into London and particularly the gruesome horrors of the city.
laurahP2683SG
laurahP2683SG
00
A Spooky Spectacular
The Big Bus Halloween tour is definitely worth going on , it was a great tour on a spookily decorated bus. The comm
685rochellew
685rochellew
00
Great 3-in-1 package
This 3-in-1 package was great and worth it. The London 👁 was amazing and the line moved pretty quickly, the one wa
dayseversunny
dayseversunny
00
Halloween bus tour
Julia was a great host for our Halloween bus tour. Good fun, lots of ghost and gruesome tales. The children (earl
Barb P
Barb P
00
Waste of time
Bus moves so slow because of traffic. Driver got off at one stop and took a 30 minute break. We sat there wondering
V3814XEhopes
V3814XEhopes
00
Terrible day
Overloaded buses and terrible service Would not recommend Use another service they couldn’t be any worse
Emilysuttonruseva
Emilysuttonruseva
00
Awesome
The big bus tour was awesome. Ahmed sold us our tickets at tower hill and he was hands down the best customer servi
BonaLancs
BonaLancs
00
Only in the nice wrather
Well, we were so unlucky with the weather as it started raining in the first 30min. Good attraction but only if the
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
6,161 reviews
Excellent
2,962
Very good
1,298
Average
575
Poor
520
Terrible
806

Fatima
Mississauga, Canada39 contributions
Jun 2022 • Family
We have done other hop on hop off (HOHO)bus tours in other cities and always found it a great way to get a general overview of the city and an easy way to get back to sites we want to see. The bus stops were frequent, well signed and most had an employee to help out. The app showing the next bus coming your way was good too. You get packaged ear phones to listen to the audio , you take them with you for the next bus. The audio was surprisingly good for pre recorded. Unfortunately the bus didn’t follow the route on any of the 3 days and we never got to do the blue route or stops 3-10. The stops are numbered on the paper map, app and the actual stops but the bus didn’t announce the stop number The bus was forced to change route once because of traffic, another time it was an accident and the third day they just didn’t follow the route and gave us no explanation. We got off the bus and took the subway to Baker Street because we were told that the buses weren’t running there that day. While having lunch we saw a bus and were able to take it back to the stop closest to the hotel. We were disappointed that the bus didn’t follow the route and that we missed over half if the sites we planned to see. Our tickets also included an evening tour which we never got to do and a river cruise which apparently only runs on the weekend ( fri-sun) and we were there Mon-Wed.
If I were to recommend anything it would be a bus tour that takes you to all the sites, not a HOHO Then use the underground system to get to the places where you want to stop and see. I’m assuming that a bus tour would make all its tourist spots regardless of traffic etc. This HOHO tour could improve by announcing the stop numbers as well as what is near by. Keep people appraised if a detour is required, we were confused on the bus when our gps was saying we were going one way but the bus map said we were supposed to be going somewhere else.
Written 6 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rachel
Tampa, FL11 contributions
Jul 2022
We were fortunate to have Big Steve provide live commentary for our tour. We have taken other open top bus tours in various cities and the speakers, recordings, and whether the bus stops for you to get a good view makes a big difference in the experience. We stayed on the bus for about two hours and saw many of the London architectural highlights. Steve also pointed out places he recommended for a longer visit, museums and other venues to visit inexpensively and stretch the budget, and had a great supply of "dad jokes." Steve and the driver worked very well together to make sure you could line up a great shot.

Later the same day, we were on a Big Bus with only the recorded commentary and there was no comparison.
Written 17 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi, Thank you for taking the time to leave a review of your recent experience with Big Bus Tours. We will be sure to pass your feedback onto Steve and the rest of the team. We hope to see you on board again soon. Best Wishes Vicky
Written 21 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JoeMc
8 contributions
Oct 2022
This is the best way to see a lot of London. The recorded tour commentary was far more hokie than informative, but the ability to get off the bus and experience anything you'd like is what makes this tour bus so amazing. It really is the best experience you can have to get all over the city and see whatever you like on an open-air bus. The reduced pricing for 2 or 3-day tickets is a big perk and with three full routes, it really is a great bus tour for groups on solo.
Written 9 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Joemc4037rh, we are very happy we could provide you with a positive experience! Best Wishes Marcelo
Written 11 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

travellerch53
Chilliwack, Canada13 contributions
Oct 2022
In two words... don't bother. Generally we have found that a hop-on / hope off bus is an excellent way to either explore a city or a cost effective way to get to popular areas of a city. No company like this can control traffic congestion, however they can be honest about the amount of time a route takes. This company offers a full range of activities knowing that you may never actually be able to complete even a full circuit in a day due to the congestion in Central London. Our experience was over 90 minutes to travel 4 of 26 planned stops, despite being told the full route was just over 2 hours. Undaunted, we tried the 2nd route the next day, having purchased a 2 day pass. Once again, we made it about 4 stops in 90 minutes. The more disturbing thing was the driver continuing to add people to the bus until the seating and standing limit had been vastly exceeded. There were people standing on the stairs and in the restricted area next to the driver. We finally left after sitting in traffic for 30 more minutes. A complete and total waste of money.
Written 11 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Travellerch53, we appreciate your honest feedback, as we are always looking for ways to improve. We will pass your feedback onto the team to review and make improvements where possible. Best Wishes Marcelo
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dream674657
1 contribution
Jul 2022 • Family
The wait between each bus can be up to 1/2 hour. A very inefficient way to spend your time while touring a city. The tickets were not cheap and it would have been cheaper for a family of 5 to just take a cab to the few places we visited.
Unlike the other hop on and off bus tours we’ve done, this one gave very little historical and interesting facts. Instead, if you choose to plug into their system, it plays annoying music such as Prince 1999 which has no relation to London and annoying jokes. 1/2 of the time I had no idea what they were taking about and really wished that they would have pointed out cool aspects of the city.

In Boston, for example, the bus driver was a local and spoke most of the time to give us various facts and stories about the city. We also never waited for more than 10 minutes.

Right now, we are sitting at Baker Street for the part 1/2 hour and still no bus. Please save yourself the money and time.
Written 5 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, Thank you for taking the time to leave your review. We are sorry to hear your experience with us did not live up to expectations. We have passed your comments onto the relevant teams internally so that we can review your points and make plans to improve where possible as our aim is always to provide every customer with an excellent sightseeing experience in London. Best Wishes Vicky
Written 21 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CKobsessive
York, UK82 contributions
Saw a “rep” for the the bus tours at Westminster, he was holding the “red tour bus” map so figured he was the guy to ask about tickets. He was very insistent that we buy tickets for the next day as they sell out quickly and a seat on the bus cannot be guaranteed if we don’t purchase them beforehand. So I agreed….£39 EACH!!! He then gave us the tickets and different maps, maps for the big bus company tours. This guy scammed us, we thought we were getting the red city site seeing bus, but we weren’t it was a completely different company. Now I paid £39 because the city bus is £34 online….turns out that this company we went with tickets are £29 on the street and cheaper online. I know this because I asked another “rep” at a different location. The buses were not every 15-20mins more like every 40 mins. And were very very full people were turned away from them as there wasn’t space, so even though we bought our tickets a seat wasn’t guaranteed anyway. Pressurised into buying an overpriced ticket, lied to about which company it was for and then not getting a seat on a bus……

Such a shame this one guy at Westminster spoils it as the drivers are lovely. Please avoid him.
Written 5 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris R
1 contribution
Jun 2022 • Family
Unfortunately, our experience was not great. We ended up in a traffic jam for over an hour the first day and the second day we got off at Kensington Palace and when we returned to get on a bus it took an hour for one to show up. They kept blaming traffic however the Toot bus company had multiple buses go by in that same time frame. It seems as though they do not have enough buses/ drivers to accommodate travelers. We decided that we may have to take the city bus across the street after 45 minutes of waiting and in the process of that the bus showed up and we had to run back to catch it. The bus driver was the very rude because we said we had one more person on the way and he didn’t have time to wait. We told him how long we waited and said we couldn’t have if we weren’t at the stop. We explained why and he did wait but was vey rude. On top of that they kept stopping and letting people on the bus and you were shoulder to shoulder and couldn’t move. We barely made it to our river cruise on time. We were not the only customer having problems. I was hoping that this was isolated to London because we already had tickets purchased for France, but unfortunately it was not. In France the headphones didn’t work so you couldn’t listen to the history and when each stop was. They had us switch buses because of that. The problem was when we got off a stop for dinner we went back to catch the next bus and were told the buses stopped running at 5:45pm This caused us to miss our sunset cruise by the Eiffel Tower. Since returning home We have emailed the company and the response was we can’t do anything for you because the buses don’t always run on time. They also wouldn’t discuss the Paris tickets with me because of security issues even though I am the one who purchased the tickets. I would not recommend this company.
Written 22 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, Thank you for taking the time to leave your review. We are sorry to hear your experience with us did not live up to expectations. It is always our aim to provide all customers with the best sightseeing experience possible and it seems we were unable to deliver on this occasion. We will pass your feedback onto the team to investigate. Best Wishes Vicky
Written 30 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TSL2362
Wauwatosa, WI15 contributions
Overrated and overcrowded. The tour was a waste of money for our family of five. Traffic was so bad in London that the bus barely moved. We were never able to sit in the open air-second deck because they over sold the trips. The tour audio offered very little information. We used our tickets for and hour and a half before we gave up and never rode it again. We wasted two days worth of tickets and hundreds of dollars. Other bus services had the same number of buses around the city with room in the open air. Give them a try.
Written 15 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, Thank you for taking the time to leave your review. We are sorry to hear your experience with us did not live up to expectations. We have passed your comments onto the relevant teams internally so that we can review your points and make plans to improve where possible as our aim is always to provide every customer with an excellent sightseeing experience in London. Best Wishes Vicky
Written 21 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JJBart
Galway, Ireland18 contributions
This was the worst hop on hop off tour we have ever done in the last thirty five or more years of travelling different European cities. The content of the audio on the red Route was very limited for each of the areas the bus passed and in fact for many lovely buildings passed there was no information at all. The content was about 80% music. The content was done between a male and female voice interacting with each other and and the speakers asking questions of the tourists on the bus, attempting to make it somewhat humorous. It flops miserably. I learnt so little about London in 2 and a half hours, our €84 could have been far better spent elsewhere on an educational tour of London. But we like doing the bus tours to get a decent flavour of a city initially and help us decide the spots we’d like to visit in more detail. For example as we passed through Belgravia we did learn about some of the the Rich and Famous who once lived there or still do but it took 5 minutes or more to tell us that as the audio content persons gave certain clues as to the Rich persons who lived there which the bus tourists were to answer. Ok we learned that Sean Connery, Andrew Lloyd Webber, Roman Abramovich bought properties there but that’s about it. Very little on the type of architecture the architects, the period built and some other facts of interest to tourists visiting London, an expensive city to visit anyhow. A really disappointing tour and I’d advise people who read this to spend their hard earned money on an alternative bus tours. This has been the worst value bus tour of our entire lives to date. What a shame to have to give a review like this for one of the Worlds Iconic Cities.
Written 11 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jjbart, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We will pass it onto the team to review and make improvements where possible. Best Wishes Marcelo
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trip134116
4 contributions
Aug 2022
The tour was fine however, I asked for three adult tickets and a ticket vendor who had a Big Bus shirt on, sold me and charged me for 4 tickets. When we boarded the bus, the ticket taker noticed and told me to go back to the vendor who was across the street. The vendor apologized and said that it was his fault. However, he said that he could not refund the charge that his office would have to do it. He took my name and contact info and said I would be contacted that day. Long story short, no one contacted me and when I contacted them with all the info on the receipt, they said they would give me another ticket. I was already back in the states. They will not be sending a refund . They owe me $70. DO NOT use the BIG BUS Co. This is not to be confused with the Big RED Bus. I have been very pleased with them in the past.
Written 1 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trip134116, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Big Bus Tours London info@bigbustours.com
Written 22 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Big Bus London Hop-On Hop-Off Tour and River Cruise | England