Tours and Tickets

Big Bus London Hop-On Hop-Off Tour and River Cruise with Optional London Eye provided by Big Bus Tours

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Big Bus London Hop-On Hop-Off Tour and River Cruise with Optional London Eye

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Reserve Now & Pay Later
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Big Bus London Hop-On Hop-Off Tour and River Cruise with Optional London Eye
Face mask available where required. Explore the city from the top deck of our open top buses and discover many aspects of its history and culture in an open-air environment.
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Create your own personalized sightseeing itinerary with a Big Bus hop-on hop-off sightseeing pass, the perfect choice for independent travelers. No matter how long you have in London, a 1-, 2-, or 3-day pass allows you to explore at your own pace. Tick off all of London’s landmarks and see the city from a different perspective on an included Thames River cruise, currently operating Friday to Sunday only. Upgrade to The Big London Day Out option to get an aerial view of the city aboard the London Eye giant observation wheel.
  • Tick off London landmarks at a relaxed pace on a Big Bus sightseeing tour
  • A flexible and family-friendly sightseeing option 
  • A Thames River cruise is included (Fri-Sun only)
  • Choose from a 1-, 2-, or 3-day pass
  • Upgrade to include a London Eye flight
What to Expect
Redeem your Bug Bus bus voucher at any of the stops along one of the comprehensive routes. Opt for seating on the open-air upper deck or covered lower deck, depending on the weather, and listen to live or recorded commentary depending on the route chosen. Either stay on the bus for the entire loop of each route or disembark whenever an attraction captures your attention. You can also plan ahead if you’d like and have a day’s itinerary laid out and ready. Your hop-on hop-off pass includes a short cruise along the River Thames, currently operating Friday to Sunday only. Upgrade to include a must-do London Eye Flight. Some popular stops include the London Eye, St. Paul’s Cathedral, the Tower of London, and Kensington Gardens.
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Important Information
  • Hop-on hop-off bus tour
  • Recorded commentary
  • Complimentary earphones
  • 30-minute river cruise (Friday - Sunday Only)
  • Hotel drop-off for those staying in Paddington, Bayswater, Notting Hill and Kensington
  • Limited Hop on Hop off with 5 stops
  • Optional London Eye Ticket
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Tickets are valid from the first date of redemption
  • Buses are all equipped with ramps for wheelchairs or strollers
  • Redeem your voucher at any of the designated Big Bus stops
  • Infants (age 0-4) can go on the tour free of charge
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • For your optional London Eye ticket you must reserve the your time slot in advance please use the link printed on your voucher.
  • Until Spring 2021 only the Red Route is operating with limited stops. Hop on Hop Off at Stop 21 Victoria, Stop 4 Marble Arch, Stop 11 London Eye, Stop 14 St Pauls, Stop 16 Tower of London
  • Most travellers can participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 2,673
  • 1,195
  • 485
  • 415
  • 579
Traveller type
Time of year
Popular mentions
Tour625817 wrote a review 17 Nov
1 contribution
I purchased 3 bus tickets and my credit card was charged. The website had an error once I clicked to confirm my purchase which caused me to never receive the tickets. I tried to contact Big Bus Tours but they never responded. I even contacted my credit card company, Chase, and
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Date of experience: December 2019
Jennifer F wrote a review Oct 2020
1 contribution1 helpful vote
Decided to take a tour of London to find out more about the city we live in. We had the bus almost to ourselves so it felt like a private tour. Our guide Phil was great and funny, his enthusiasm was infectious and you could tell he was passionate about London and all of its
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Date of experience: October 2020
1 Helpful vote
Mrwstowe wrote a review Oct 2020
Burnley, United Kingdom202 contributions65 helpful votes
The big bus was great, we set off from cathedral and literally went all around London, we stopped at Buckingham Palace got off for dinner nearby and popped back on when the next bus came around 10/10 very informative and a full 2 hrs to get around staying on the bus.
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Panda_GlobeTrotter wrote a review Oct 2020
London, United Kingdom7 contributions1 helpful vote
We were waiting for about one hour at the bus stop, when the bus arrived, it passed by us without stopping and continue its route. Two other people were waiting too, we all waved at the driver but he didn't bother to stop. When I complained to the company, they gave me some lame
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Date of experience: October 2020
Response from TomR4211, Manager at Big Bus London Hop-On Hop-Off Tour and River Cruise with Optional London Eye
Responded 7 Oct 2020
Good afternoon, Thank you for taking the time to review our service. We are very sorry that it didn't meet your expectations. Sadly due to COVID-19 we are running a reduced service and our timetable and route maps are available on our website. We would like to investigate this matter further so could you email and send in the specific details of your complaint. Many thanks, Big Bus London
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Paul C wrote a review Sep 2020
1 contribution
Had a tour with 4 kids and 4 adults. Big Chris did a fab tour, adapted it for the children, really personal friendly and even as a London I learned loads! Would highly recommend this!
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Date of experience: September 2020
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Big Bus Tours
Highlight of our staycation
Just finished a fantastic morning’s tour with Phil as our guide. Brilliantly informative, entertaining and persona
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Bring An Umbrella
Since London’s Hop-On & Hop Off Bus Tour was part of the London Pass, we didn’t have to pay £34 for a bus ticket. T
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Birthday day out
Phil was our live tour guide and was absolutely fantastic, he definitely made our trip! Full of amazing knowledge,
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Excellent experience
We did the Big Bus Tour on the 17th October. The whole experience was fantastic from picking up our pre-booked tick
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Lauren G
Awful commentary
The 2 stars were for the staff and the length of the tour, both were good. On the day we travelled, there was no li
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Family trip sept 2020
Make sure you book the big bus tour a great service and staff are really Helpful especially Ashley & Mandy very hel
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Thanks Chloe & Paul
We just did the London eye which was amazing and the big bus tour ...Paul was a great and pleasant driver and Chloe
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We loved Chloe and Paul
Grabbed a ticket for the bus tour. Having a on board guide was fantastic. Lots of banter and knowled
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Laney F
Tour bus at night, easy to find
PABLO was a very knowledgable guide, answered questions well. Well worth doing this tour. We are so glad we did i
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Good Big Bus Tour
Have done similar hop on and hop off tours in other cities and this was good considering the covid -19 circumstance
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Ste M
Not to be trusted with third party tickets.
Booked a 2-day premium ticket which according to the website includes a river cruise "Take to the water with a retu
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Firstly my review is based on the misleading information provided by a representative to purchase the two day ticke
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Thank to you Phil for an amazing Big Bus tour
Really enjoyed all Madame Tussauds, the Big Bus tour with live commentary and the London Eye, which we paid for in
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Awful business to deal with
This company is useless. The customer service is the worst I’ve ever dealt with. I wouldn’t recommend using their s
Read more
Paul the driver and Chloe the guide both very helpful and informative, the interaction from Chloe during her talks
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Key Details
  • Tower of London, Buckingham Palace, and 94 more
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, Arabic, Chinese, Chinese, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Why Book on Tripadvisor?
  • Reserve Now & Pay Later
  • Free Cancellation up to 24 hours in advance
  • Low Price Guarantee
  • No Booking Fees
  • Secure Payments
  • 24/7 SupportCall:800-130-2207

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Frequently Asked Questions about Big Bus London Hop-On Hop-Off Tour and River Cruise with Optional London Eye