We did the self-guided tour of the prison and spend close to 2 hours wandering around. This was a great experience, with lots of information around for us to read. We loved that there were cells demonstrating the change in the layouts and facilities across the years. Whilst we didn't do a guided tour, we did meet one of the tour guides who talked is through a few things. He was very engaging and knowledgeable so I am sure a guided tour with him would have been very informative. Overall, this was good value for money and very interesting

Went to Shrewsbury Prison’s Winter Wonderland on 8th Dec and really enjoyed it. The Christmas Trees and decorations were really pretty. We received a lovely warm welcome, were spoiled rotten at the Tipple on Tap Vintage Bar, had yummy Cam’s Donuts and bought some really nice unusual keepsakes from the local friendly traders. Our daughter enjoyed the Snow Globe and we all enjoyed the wonderful storytelling by No-El, the Very Important Elf (aka Jill) who helped us save Santa. Brilliant entertainment and another fab day out at one of our favourite places ❤️

We felt for everyone that had made so much effort at the December Christmas Fair. It was a freezing cold day and so we really didn't want to stay too long. We thought that the Trade Stands had some excellent products and the Brass Band was superb and gave the event a real Christmassy feel. The service in the Prison's own cafe was very slow and could really do with a review of how it worked.

There were definitely disadvantages in regards to the weather, it was very cold, however I was disappointed that none of the stalls had different flavours of mulled wine for sale. Last year we could sample mulled wine in many places, this year there were zero, why was this? Are they not allowed to anymore? The stalls were good and we enjoyed the brass band but overall I would have to say it was disappointing.

We have visited Shrewsbury prison a few times and have always enjoyed it so when we saw there was a winter wonderland we thought it might be interesting. We were late arriving as hardly any parking sp had to park in town and walk to the prison. When we got there we were greeted warmly like always the staff are all great no problem there. But the winter wonderland cost £20 for both of us and it was very poor. Poorly signposted only around 4 stalls and 4 food trucks. We choose to eat in the restaurant again badly run it cost over £8 each for a burnt bacon and brie bap and a luke warm cup of coffee apart from the novelty factor it was very poor won't be bothering again

Winter wonderland on saturday 14th Dec 2024 It was freezing inside and there were no signs of any use to direct you to where the craft stalls were. Winter wonderland was not all that wonderlandy as half of the trees were not lit up ( although they had lights on them) and the lights too bright inside to give it that 'Christmas glow'. Orchestra and choir were very good though. We nearly left after 10 minutes wondering what on earth we had paid a tenner entrance fee for. Eventually, with the help of some fellow intrepid explorers, we found ourselves outside ( windtunnel due to Storm Derragh and no fault of the prison) and shuffled about down open corridors until we happened upon the craft stalls. Come on guys, a few signs on doors would have been very helpful and surely event staging 101! The stalls were nice and festive and we had a good time, but could so eaily have been very different.

We had friends visiting and decided to go to the winter wonderland. It was truly dreadful, very dishevelled looking, poorly decorated, lacking in any kind of Christmas spirit. It was freezing cold and honestly had nothing to recommend it as a 'wonderland'. Felt truly ripped off.

We visited the Christmas Winter Wonderland yesterday. It was utterly disappointing. Banqueting roll covering the walls for a snow effect which was hanging off or signage showing you which way to go. Tight spaces which I questioned if it was safe for fire evacuation, especially for wheel chairs! I felt so sorry for the traders. Would not recommend.

Despite the horrible weather, we made the journey to Shrewsbury Prison, for the Winter Wonderland. As one of our party was in a wheelchair, prior to booking tickets we checked the accessibility information which stated that all areas of the prison were accessible, apart from the upper landings which could only be accessed by stairs. We decided this was absolutely fine, as we weren't expecting the market to be on the upper landings. When we arrived, a very polite and helpful lady advised us that she needed to arrange a way for us to get in, as the entrance they were using for the event was stepped. This may seem minor to anyone without a disability, but to find that simply gaining entrance to the event was going to be an issue, immediately put a damper on the day. We were send around the prison on our own, to find the door she described to get us inside. The door was not wide enough for the wheelchair, and my husband had to get out of his chair and struggle inside while I manhandled the chair through the narrow door and passage. Once we were inside, getting around the event was not too bad, but thankfully we had earlier tickets and so it wasn't too busy initially. We did have to ask people to make space for us to get through, particularly on the ground floor landing, where the band and food tables had been set up. We were unable to access all of the market, as there was a tight u-turn through into one area, that the wheelchair had no chance to get through. It very quickly became busy, and from that point my husband in the wheelchair couldn't see anything apart from other guests backsides. We decided to leave at this point, and had to battle our way through the crowds and narrow doors to get out. I enjoyed looking around the cells and reading the displays, but my husband could only look at things quite superficially, as the doors were too narrow to access. The Christmas market itself was ok, some nice stalls and friendly people. Sadly however, the day was yet again spoiled by accessibility not actually being accessible. This is a common theme in our experience, and I feel it important to raise with the company. If you are going to say your attraction is accessible - make sure it actually is! Try going around in a wheelchair and see how you get on. It is so demoralising and dehumanising to come across a hurdle after hurdle, just to enjoy a day out like anyone else. In 2024 we should be doing better. Would I visit again? I would, and I would love to do one of the guided tours or experiences - but I would have to leave my husband behind.

Went to the winter wonderland. Total chaos on entering, booked a time slot 11am, people allowing entrance just let everyone in regardless of time. Prison was freezing cold, and heaving with people. If a fire officer had called no way they would have been kept open, place packed and lots of flammable decorations on the walls. No notices of where stalls were and long queue to get a hot drink. Totally disappointed visit and defiantly not worth the admission.

Went to the winter wonderland Great atmosphere as you walked in but no signs anywhere to get to market stalls. Very unorganised and time slots were ignored.

We were incredibly disappointed with our visit to Winter Wonderland. The festive spirit was completely absent, with tacky decorations and poor signage adding to the overall underwhelming experience. The layout was chaotic, and the shops were cramped and uninspiring. Even for children, there was little to enjoy. We left after only 40 minutes, eager to escape the disappointing atmosphere. It’s hard to imagine how much worse it would have been on a good weather day, as many people likely stayed away due to the storm. We live and learn

Good day out. Touring a prison is not the first thing that springs to mind when choosing what to do, but this was both informative and fun. We did the self guide tour and made sure we explored every nook and cranny. Information boards ensured we did not miss out on anything. Took many photo's ..mostly silly ones,...but also a few to remind us that prison life is not as 'cushy' as many think!! ...Will return with family next year, I recommend this as a day well spent👍

My grandchildren had a lovely time on their visit to the prison. We'll be coming back as a larger group for an escape room experience.

Terrible from start to finish , we got there early and had to hang around in a tiny gift shop as our tour didn't actually allow us access to the prison . A lovely lady collected us and took us to whst looked like a disused storeroom covered in red tissue paper where she spent half an hour telling us a ridiculous story . The save santa part was to find 4 jigsaw puzzles in the room ,,luckily there was only my granddaughter and her friend no idea what would have happened had event been full . My granddaughter and her friend were 10 and fair play to their polite acting skills as even i wanted to laugh at how pathetic it was . Don't save santa and save your money lol