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Avila, Segovia and El Escorial Day Tour from Madrid provided by Amigo Tours

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Art B wrote a review Sep 2019
3 contributions1 helpful vote
Our tour guide,Belen, was knowledgeable, patient and friendly. The sites were amazing. The tour delivered on its promise! I highly recommend it.
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Date of experience: September 2019
Helpful
Response from AmigotoursCalidad, Guest Relations Manager at Avila, Segovia and El Escorial Day Tour from Madrid
Responded 11 Sep 2019
Hello! Thank you so much for your comments, Avila & Segovia are a very exciting citys . We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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Livia L wrote a review Jul 2019
9 contributions1 helpful vote
Paula, our guide was knowledgeable and had a great energy. I was running late so i called to let them know and they waited for me. The bus ride was smooth, with comfy chairs and lots of space. The 3 places we visited were just breathtaking. I wish I had a month to explore each
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Date of experience: July 2019
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Response from AmigotoursCalidad, Guest Relations Manager at Avila, Segovia and El Escorial Day Tour from Madrid
Responded 22 Jul 2019
Hello! Thank you so much for your comments. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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Traveler_06897 wrote a review Mar 2019
Wilton, Connecticut21 contributions13 helpful votes
Booked this tour and another to Toledo well in advance, and booked the hotel across the street so we'd be sure to get to the meeting point by 7:30 AM. While in Lisbon, got an email that the dates had been changed. Went back and forth with Amigo and Viator (original bookers)
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Date of experience: March 2019
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Response from Amigotours, Director de Relaciones con Clientes at Avila, Segovia and El Escorial Day Tour from Madrid
Responded 26 Mar 2019
Hello. Thank you very much for your comments; we are sorry you didn't have the best experience with us. We are not able to identify your booking from here so please contact your agency so they can send us the incidence with all your booking information. We will be ready to follow up the case after that. Best regards, Amigo Group
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roxanahere wrote a review Jan 2019
Targu Mures, Romania19 contributions5 helpful votes
It was a great trip! Jose did a very good job, translating everything in English and being attentive at our needs. We saw amazing places, and thanks to Jose we've learned so many things about them. Despite the fact that it is a 'busy' trip, in Avila and in Segovia we had enough
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Date of experience: January 2019
Helpful
Response from josearo, Director de Relaciones con Clientes at Avila, Segovia and El Escorial Day Tour from Madrid
Responded 28 Jan 2019
Hello Roxana! Thank you so much for your comments, we're glad to know you had a wonderful time with José while visiting these amazing towns. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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marjems2016 wrote a review Jan 2019
San Antonio, Texas13 contributions3 helpful votes
Amigo tours with Minerva was awesome! It was obvious that she really is passionate and knows a lot about the 3 cities that we visited. Her passion radiated intensely when she was explaining the history behind everything and it was captivating! Our family learned a lot about this
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Date of experience: January 2019
Helpful
Response from josearo, Director de Relaciones con Clientes at Avila, Segovia and El Escorial Day Tour from Madrid
Responded 16 Jan 2019
Hello! Thank you so much for your comments, we're glad to know you had a wonderful time with our team in Madrid. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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