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Traveling with my elderly parents who have limited mobility, this was an excellent choice. Rosella, our guide, was very punctual, kind, and considerate of everyone in our group, which was only 7 people plus the guide (much more manageable, as some groups are quite large)....More
It was very hard to enjoy the tour because our tour guide had such bad body odor. We hung in the very back and could still smell him.More
Accord C, BOOKING OFFICE at ACCORD Italy Smart Tours & Experiences, responded to this reviewResponded 19 July 2018
on behalf of ACCORD Solutions, Florence tour operator, I would like to apologise for your bad experience.
May I ask the date and the name of your tour? so I can find out who was your guide.
Again, I deeply apologise for the...More
We went on the tour on 3rd July 2018 and Riccardo was our guide. Having done a number of tours with various providers on our recent Italian holiday, we found Accord was the most organised in terms of finding our contact and getting organised for...More
There was originally a mix up in the meeting location; however, we called the tour company and they rescheduled for the afternoon. It was great to skip the line. Elisabetta was very thorough and paced the tour well. We also toured the Uffizi with her...More