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Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket provided by Yellow Bus Tours Lisbon

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singlemomtraveller wrote a review Feb 2020
Regina, Canada78 contributions28 helpful votes
Really enjoyed the opportunity to book this tour - provided a great way to see the entire city. Both the blue and purple routes were very informative. The blue tour was the old part of the city and the purple was the modern area of the city. We took both tours to get a good idea
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Date of experience: February 2020
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Response from Yellowbus_support, Gestor de Relações com o Cliente at Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket
Responded 3 weeks ago
Dear Customer, Thank you for your contact. It is very rewarding for us to know our customers are satisfied! We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this magnificent rewarding and we will be looking forward for your next visit. Best regards, Yellow Bus Team
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Kavo wrote a review Feb 2020
1 contribution
Better off keeping your money in your pocket and walking around Lisbon.Its much more enjoyable. Very hard to find bus stops on routes.
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Date of experience: February 2020
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Response from Yellowbus_support, Gestor de Relações com o Cliente at Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket
Responded 23 Feb 2020
Dear Customer, Thank you so much for taking the time to leave us your evaluation, which deserved our best attention. We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation. Thank you for your attention, we extend our best regards, Yellow Bus Customer Support Team
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feganCardiff wrote a review Feb 2020
cardiff20 contributions7 helpful votes
Easy and fun way to get around the city. Trams were quiet and good tour information. Can also use other trams.
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Date of experience: January 2020
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Response from Yellowbus_support, Gestor de Relações com o Cliente at Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket
Responded 3 weeks ago
Dear Customer, Thank you for your contact. It is very rewarding for us to know our customers are satisfied! We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this magnificent rewarding and we will be looking forward for your next visit. Best regards, Yellow Bus Team
Read more
Jonesy1974 wrote a review Feb 2020
Mold, United Kingdom248 contributions129 helpful votes
We really enjoyed the yellow bus. We got the 48hr ticket and that included three routes and free trams, elevators and funiculars. Brilliant value. We found the buses reasonably clean. On one of the buses the commentary did not work on one of the sockets. The drivers are a bit
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Date of experience: February 2020
Helpful
Response from Yellowbus_support, Gestor de Relações com o Cliente at Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket
Responded 9 Feb 2020
Dear Customer, Thank you very much for having left us your evaluation, which deserved our best attention. It is very gratifying for us to know that in general we have been able to meet your best expectations and we are grateful that you have identified the aspects in which we must improve, since only this way can we provide an experience of excellence to our clients, as it is our objective. Best regards, Yellow Bus Team
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Dj_Creat wrote a review Jan 2020
Ballyclare, United Kingdom2 contributions
The first day trying to get on the bus was not as simple as you would expect. The website on my mobile could not bring up an up to date map showing the stops so we had to ask a retailer who was selling the tours and they told us to just go down the street, this turned into a
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Date of experience: January 2020
Helpful
Response from Yellowbus_support, Gestor de Relações com o Cliente at Lisbon Hop-On Hop-Off Tour: 48-Hour Ticket
Responded 26 Jan 2020
Dear Customer, Thank you very much for having left us your evaluation, which deserved our best attention. It is very gratifying for us to know that in general we have been able to meet your best expectations and we are grateful that you have identified the aspects in which we must improve, since only this way can we provide an experience of excellence to our clients, as it is our objective. Best regards, Yellow Bus Team
Read more
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