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Auckland Hop-On Hop-Off Sightseeing Tour provided by Hassle Free Tours

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Auckland Hop-On Hop-Off Sightseeing Tour

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Overview
Important Information
Duration
1–2 days
Inclusions
  • Driver/guide
  • Multilingual Commentary available in some languages on Central Tour
  • Hop-on hop-off tour
Exclusions
  • Hotel pickup and drop-off
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
54Reviews
7Q&A
Traveller rating
  • 25
  • 9
  • 6
  • 3
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Robert R wrote a review Mar 2020
Fairfax, Virginia795 contributions217 helpful votes
Three of us bought 2 day passes (January 28-29) in lieu of taking transit buses/taxis. Problem was that the downtown subway construction delayed the buses and made the initial downtown stop having to move about 3 block from the harbor area. We used it effectively getting on and
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Date of experience: January 2020
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Response from HassleFreeToursNZ, Guest Relations Manager at Auckland Hop-On Hop-Off Sightseeing Tour
Responded 31 Mar 2020
Kia Ora and thank you for your honest review of our Soaring Kiwi tours in Auckland. We are so sorry to hear of your unfortunate experience with our tour. I'm not sure what happened on this day, we do try hard to stick to the schedule and day plan but sometimes unforeseen circumstances do change things up on us unfortunately. We do apologise again and hope you enjoyed the rest of your time in New Zealand despite this. Kind regards, The Soaring Kiwi team
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Pál S wrote a review Mar 2020
Budapest, Hungary91 contributions14 helpful votes
The driver of the red route speak to fast and wasn't so informativ, the driver of the blue route was perfect and very knowledgeable.
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Date of experience: March 2020
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Response from HassleFreeToursNZ, Guest Relations Manager at Auckland Hop-On Hop-Off Sightseeing Tour
Responded 25 Mar 2020
Kia Ora and thanks for your honest review of our Soaring Kiwi Tours in Auckland. We are pleased that you enjoyed our tours for half the day but are very sorry to hear that we failed to deliver our service to our usual high standards the rest of the day. We always use the quieter winter time to focus on refresher training for our driver guides, so will use this feedback to help them to keep a measured pace and clear delivery of information. Thank you again for letting us know of your experience. We hope you enjoyed the rest of your stay in Auckland. Kind regards, from all of our team at Soaring Kiwi Tours :)
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Lynn R wrote a review Mar 2020
Norwich, United Kingdom3 contributions
Having arrived in Auckland, where I was staying two nights, I decided to buy the 24 hour bus combo which allowed me to take the two different bus routes and to give me a quick overview of Auckland itself. John was our driver/guide for the following hour and gave a very
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Response from HassleFreeToursNZ, Guest Relations Manager at Auckland Hop-On Hop-Off Sightseeing Tour
Responded 25 Mar 2020
Kia Ora and thank you for your wonderful review of our Soaring Kiwi Tour in Auckland! We are thrilled that you enjoyed utilising your 24hr 'hop on hop off' pass for both tour routes. We think it really is the best way to see Auckland and visit all the top attractions. We are also delighted to hear that you found our commentaries on both circuits very entertaining and informative. Thank you for your lovely feedback about our staff - we are extremely fortunate to have a "superstar team" of passionate sales staff, drivers and guides, and will make sure to pass on your kind words. Thank you for choosing to travel with us, we really appreciate your support and hope to welcome you back again another day! Warm regards from all our team here at Hassle-free and Soaring Kiwi Tours! :)
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alan h wrote a review Mar 2020
Aberdeen, United Kingdom4 contributions3 helpful votes
The only hop on hop off bus around the world I have been on and asked to get off the bus to let people on. The company are selling to many tickets and not enough buses Had to wait 50 mins to get on the bus then was asked to leave at the next stop to key people on. Avoid at all
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Date of experience: February 2020
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Response from HassleFreeToursNZ, Guest Relations Manager at Auckland Hop-On Hop-Off Sightseeing Tour
Responded 29 Mar 2020
Kia Ora and thank you for your honest review of our Auckland Soaring Kiwi tours. Our apologies, we are disappointed that we could not deliver the tour to our mutual expectations on this occasion and promise to learn from this and improve on our processes for the future. We will be spending a lot of time focusing on the driver training and on what we can work on over the winter. The manager has already spoken to the driver in question - it's certainly not procedure to be trying to make people get off at each stop, it sounds like this driver had gotten a bit overwhelmed at the busyness of this day. We are hoping to get some extra buses for next summer to ease the pressure on the busy days. Thank you again for letting us know of your experience. We hope you enjoyed the rest of your time around New Zealand. Kind regards, The Soaring Kiwi team
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Anita B wrote a review Mar 2020
2 contributions
It was an easy way to have an overview of Auckland. It made several stops making visiting major attractions easy and affordable.
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Date of experience: February 2020
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Response from HassleFreeToursNZ, Guest Relations Manager at Auckland Hop-On Hop-Off Sightseeing Tour
Responded 25 Mar 2020
Kia Ora and thank you for joining us on our Soaring Kiwi Auckland Tour. We are so glad to hear that you had such a great time. Thank you for taking the time to leave a review, we hope to see you again some day. Kind regards, the Soaring Kiwi Team :)
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Hassle Free Tours
400elliew
00
Must do for all LOTR fans!
This was one of our favourite tours on our trip in New Zealand. Maria was our fantastic tour guide, full of interes
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kaz51
00
An amazing day even if you’re not a LOTR fan!
This was a great day out: a small group trip out with an informed, entertaining guide. The scenery was so spectacul
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David_Rawiri
00
Epic location!
THe destination of this trip was epic. A must do for any Lord of the Rings fan! The trip from Chrsitchurch was a lo
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wanderingblyss09
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Perfect for any Lord of the Rings Lover!
This trip was absolutely fantastic! I would highly recommend this for any Lord of the Rings fan! Hassle Free Tours
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patriciahR4583UY
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A beautiful sunny day to see whales
I had a great experience on this tour. I was picked up at my hotel and we headed to Kaikoura. Our guide showed us t
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R106DUjonl
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Best Excursion on our whole Cruise!
This was by far the best excursion we had. Though I'm sure they have 4WD tours. Ours was on a big tour bus that d
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Roving109827
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Edoras
I took the trip with Maria the other day, and it was excellent. For every fan of the Lord of the Rings this is a Mu
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Sh0rtleg
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2 Whales, seals and albatross
Excellent day out. We were very fortunate with the weather though. Picked up from hotel on Christchurch Steve gave
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RobinP853
00
Could not understand the guide.
It was interesting to see the devastation from the earthquake and views of the city...but the driver was from the U
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MadAnnMarie85
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Amazing!
What a great adventure! Our guide was soooo knowledgeable, he worked in the movies! The stories never stopped comin
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christinef854
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Well worth it!
My first time to NZ and I couldn't have started it better. Booked our tickets from Australia, before we left, and a
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BernardR792
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Excellent Driver Commentary, Informative Trip
Like most of this type of trip it is a good way to see the layout of the city and learn about the history and recen
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J7173UVjuliaa
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Great LOTR Tour, Beautiful Sights
Great tour out of Christchurch with a small group. Pete was our tour guide and he was phenomenal, we had a great ti
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fginherminie
00
Great journey to Edoras
I was picked up at my hotel in Christchurch by Steven. The back of the vehicle was full, so I got to sit in the fro
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jpU5803VP
00
Fun day out
There were only four of us on the tour so it was almost like having a private tour. Peter our guide was friendly an
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Key Details
  • Duration: 1–2 days
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, Chinese, Chinese, French, German, Japanese, Spanish
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