It was probably the worst aquarium experience we’ve ever had. First of all it is over priced. No annual tickets available and it costed over SGD80 for two adults( kids under 4 are free) per visit. Secondly, way too crowded! The line was long, my pram could barely move inside and couldn’t really see much either because of the crowd. It only took us less than 30 minutes to finish the tour… Last but not the least, there was no water and no seating! No free drinking water in such stinking hot weather with hundreds of people and they didn’t even sell bottled drinking water inside, only soft drinks… I don’t think my family will ever go back there again.

Great visit for all ages. Do keep plenty time-4 hours at least to see everything. Ques for Sentosa express can be long at exit times .but very well managed

Many packages to pay for we had cable car unlimited and Aquarium. Cable was great, excellent views. Aquarium was one of largest I have seen in Asia. This is off season so not too busy but in high season it would be a nighmare. Lines to wait have signs "two hours from here" But good selection of all varieties of sea creatures. Great for kids. Cable car then the length of Sentosa and back just to see the views.

Went on this tour because (for very logistics purposes) it was the only one open to me. The organisation overall was poor. One couple, prior to my own pickup, were made to leave earlier than scheduled, and then kept waiting for an hour. All the drop-offs & pick-ups involved hanging around, as the bus/ driver wasn't there when he should have been. When we got to Marina Bay Sands, in order to visit the Skydeck, it was sold out & Tour East didn't have any tickets. A group of us was left hanging around while the tour leader continued heated discussions with the venue manager to actually get us in. The Skydeck visit itself was good, as was Gardens By The Bay, but the meal afterwards on the edge of Chinatown (at our own expense!) was another disaster over ordering & payment. The tour leader helped initially, but then just disappeared for 40 minutes. Again we had to wait around for transport back to our hotels. Incidentally Tour East also had to pick me up from the airport - they were very late, leaving me temporarily stranded & gave me zero info about my stopover (even though they were the local agents for my tour operator). Absolutely not impressed

Arrived at Changhi but no driver waiting for transfer to the City. Advised to go to information desk who tried to help but could only call a representative who was rude and unhelpful. Driver eventually arrived 40 minutes later with minibus rather than the booked “luxury transfer “ Attempted to leave us waiting in the bus to pick up other passengers- until our insistence that we get going. Tour East Singapore had subcontracted the service and showed no care. Avoid - a taxi would be better!

Very professional, clean, good views and relaxing. Free wifi in many places which makes booking entry easy if you don't have a Sim card. All sorts of food for sale near the ticket office.

The aquarium was spectacular, the rides were similar to disney or universal studios, the worst part was it was pouring rain for all of the outside activities, we were soaked!

Much enjoyed the cable car ride. Boarding was straightforward (we had pre-ordered our tickets on line). Well worth it for superb views over Singapore and Sentosa Island.

Started late finished early problems with the bus coming back did not want to take us. Had to get our own taxi poor The lady in charge of the tour very good

We arrived at Changi airport at 1.30 a.m. No one to greet us so went to General Information counter and lady there phoned them for us. Was told they had gone to airport previous day! Just told us to get taxi. No apology.

Despite having a private transfer no one was waiting and there was no rep handy Had to call office, wait for someone to turn up and then no wait for a taxi Might as well have taken a taxi and saved an hour wait and money

We have used Tour East to organise our pickup and return service. Upon our arrival, the pickup driver was late and we were very worried that we'll have to find alternative transportation. We have 3 small children and luggages, this was very stressful. We have also been trying to call their numbers, but no one was picking up. Eventually, after we already engaged the Airport information desk to help us get transport, the driver appeared. The return shuttle was worse. The driver was also late. During the entire drive, he was on the mobile phone to someone, constantly looking at and holding the mobile phone, not paying attention to driving. At one point he was texting, I had to tell him to watch the road. My entire family was in this van and having someone so distracted was very unprofessional and extremely unsafe! The 2 children's car seats provided were not secured at all, not even a seatbelt to hold them, they were just placed on the car seats. Luckily I have identified this and secured them myself. I told the driver, he did not care at all. I had 2 small children sitting on them, so unsafe, this has infuriated me. So irresponsible! I have sent them a negative feedback via email a week ago and they did not bother to reply at all.

Love singapore,this trip did not have a river cruise as stated,wandered around town,no arranged meal only a last minute stop in a shopping mall to get a quick snack. Awful value,avoid.

Our guide was the very knowledgeable Antony who was so engaging and gave us a personal and intimate account of the Japanese occupation of Singapore and the visit to the Kranji War Cemetery was an emotional trip.We visited the Changi Cross at the Changi Museum, Changi Beach Massacre site, i recommend this trip if you visit Singapore

This was not an escorted tour of the island as I was expecting. Emails with tickets were received on the mini bus which collected passengers from different hotels and dropped us at Mount Faber cable car station. Once on Sentosa Island there was no guidance regarding location of the bus tour or advice on the ongoing cable cars on the island. Much time was wasted trying to work out where I needed to be. The bus tour when I finally took it in the afternoon was very good.