Tours and Tickets

Kuala Lumpur International Airport Plaza Premium Lounge provided by Plaza Premium Lounge (gateway@klia2)

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Kuala Lumpur International Airport Plaza Premium Lounge

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
S$53.19
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Face masks required for travellers in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kuala Lumpur International Airport Plaza Premium Lounge
- Social distancing within our lounge - Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc - Canned beverages, coffee/tea in disposal cups
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Important Information
Departure Point
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Duration
12h
Return Details
Returns to original departure point
Inclusions
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Use of shower facilities (no shower facilities in KLIA2)
  • Buffet-style hot meal
  • Non-alcoholic drinks and coffee
  • Comfortable seating area
  • Wi-Fi connections & Flight information
  • International TV channels, newspapers, magazines
Exclusions
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
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Additional Info
  • Confirmation will be received at time of booking
  • The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration first prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge.
  • This tour/activity will have a maximum of 9 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
507Reviews
1Q&A
Traveller rating
  • 2
  • 8
  • 3
  • 3
  • 2
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Time of year
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Popular mentions
Lynn wrote a review Feb 2020
2 contributions1 helpful vote
Great service by the team, well trained staff with good and clean environment. Having a short break coz my flight delayed for more than 4 hours, very recommended to anyone to pamper yourself rather than do nothing
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Response from PPG_The_Management, Manager at Kuala Lumpur International Airport Plaza Premium Lounge
Responded 25 Feb 2020
Dear Valued Guest, Thank you for your great review in regard to your recent experience. It is my pleasure to know that you had a good time. We will continually improve our standards to enhance your airport experience. We look forward to welcoming you back to Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
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Weniai wrote a review Feb 2020
Westcliff-on-Sea, United Kingdom13 contributions6 helpful votes
Had a six hour pass. Staff were pleasant and helpful. Lounge was crowded and noisy. Usual blight of idiots using face time and inflicting their repeated exchange with half the lounge although this is not the fault of the lounge providers. Food on offer very limited and
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Date of experience: January 2020
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Response from PPG_The_Management, Manager at Kuala Lumpur International Airport Plaza Premium Lounge
Responded 12 Feb 2020
Dear Valued Guest, We fully appreciate the insights you offered into Plaza Premium Lounge as it makes us aware of the area where we should strive to keep up and areas where we need to improve. We have shared your feedback with relevant department so that further enhancement could be carried out. Customer feedback is what we rely on to continually improve our standards, and your comment has enabled us to know more of what our guest need from us, so we could better meet your expectations. We do hope you will visit us again, as we consider it our honour to serve your needs. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
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Geo wrote a review Dec 2019
5 contributions
I have travelled all over but I found this one as the most hopeless loungef ever. People should go there even they offer. Food, seating, toilets and everything is below standard.
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Date of experience: December 2019
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sodesa wrote a review Oct 2019
Bandar Seri Begawan, Brunei Darussalam768 contributions293 helpful votes
I had a 3 1/2 hour stopover at KLIA , & needed a quiet respite before my next flight. Unfortunately, the Plaza Premium, was overcrowded & noisy; hardly the right place to rest. Even the toilets were full. This is a serious problem when the lounge is open to select business
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2 Helpful votes
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David039 wrote a review Oct 2019
UK12 contributions12 helpful votes
Noisy, crowded, poor choice/quality of food, alcoholic drinks not included. Loud Muzak blaring to drown the noise from the canteen. Admittedly you can get a shower for your money if you don't mind the queues. Otherwise just find a seat in one of several decent and uncrowded
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Date of experience: October 2019
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Plaza Premium Lounge (gateway@klia2)
RickNg23
RickNg23
00
Understaff and not attentive to customer
Drop by the lounge due to transit and the lounge has no other customer yet there no staff around to take order on b
SandeepS4110
SandeepS4110
00
No facilities
Tasteless food, no quality, they don't serve alcoholic drinks. No option for vegetarians
Bipul R
Bipul R
00
Mr
Need to improve on food quality. Very limited choice of drinks for a busy place. Staffs seems ok. Again Food needs
MikeShaikh
MikeShaikh
00
One of the worst PP Lounges
Once we landed at KLIA2 we decided to head to Plaza Premium Lounge next to the Hotel. There was no one there at th
Mark D
Mark D
00
There are 2 PPL in KLIA2 (with different names)!
When I asked for the Plaza Premium Lounge (PPL) in KLIA2, I was initially recommended to go to the "Wellness Center
JohnnyGoldcoast
JohnnyGoldcoast
00
Slept like a log again
Even though I booked the Private Resting Suite, Plaza Premium Lounge - Gateway@klia2? I was in the Aerotel section
twodrinks
twodrinks
00
People watching
Great little lounge with good view of the people passing by. Draught Carlsberg and small snacks for free. Much bet
CKM1268
CKM1268
00
Worst Premium Lounge at KLIA2
I went to the KLIA2 Plaza Premium Lounge near the L gates. There were nothing available. A simple drinking water in
ChampersGirl_06
ChampersGirl_06
00
Suites were modern and clean
We had a 12hr stay and the suite was comfortable. Check in confusing, nowhere on my paperwork does it say we’ll be
Sofiebarcelona
Sofiebarcelona
00
Horrible lounge
We arrived here on a flight from Perth for a 5 hour stopover to our next flight. We booked this premium lounge beca
lovebarbadoscanada
lovebarbadoscanada
00
Overcrowded and noisy
Didn’t feel very premium! More like a crowded bus station feeling to it. Food was pretty good though. Especial
schandrandr
schandrandr
00
Comfy Rest
Clean and comfortable environment. Excellent hospitality given by Ns.Azianie Yong. Food n beverages selections reas
werdneka
werdneka
00
Didn't accept credit card
Flew into KLIA2 and had a connection 6 hours later from KLIA . Thought I'd try the Plaza lounge. However they would
alexandermichaels72
alexandermichaels72
00
Karuna, a great guy who made us feel special! Thank you 🙏🏻
We walked in late into the Plaza Premier lounge in Kuala Terminal 2 and this guy Karuna was there to greet us and m
johngN3007NV
johngN3007NV
00
Landed in from Shannon Airport
It is always a joy to call in to this lounge. Atlanta always gives a great welcoming smile. I love the food. Its al
Key Details
  • Duration: 12h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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Frequently Asked Questions about Kuala Lumpur International Airport Plaza Premium Lounge