Tours and Tickets

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix provided by Aerogelic Ballooning

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix
4
Book in advance
from
S$281.84
per adult
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Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Aerial views of Sonoran Desert sunrise on a hot-air balloon ride
Duration:
4h
Taking Covid-19 safety measures
Group size:
12
Near public transportation
Ticket type:
Mobile
Free cancellation
  • Duration:
    4h
  • Taking Covid-19 safety measures
  • Group size:
    12
  • Near public transportation
  • Ticket type:
    Mobile
  • Free cancellation
About
This hot-air balloon ride from Phoenix gives you a view of the sunrise over the Sonoran Desert that you can’t get from down below on the trails. The tour includes a guide who tells you about the wildlife and history of the area during your flight and Champagne and breakfast hors d'oeuvres afterward. This tour works for solo travelers, couples, families, and groups.
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Highlights
  • Learn about area wildlife and history from your guide as you soar
  • Relax over Champagne and breakfast hors d'oeuvres after your flight 
  • Bottled water included
What to expect
Meet for this sunrise Sonoran Desert hot-air balloon ride in Phoenix, and get ready for a thrilling experience. Relax as your pilot and crew prepare your hot-air balloon. Once it’s time to go, board the basket with your group, and launch into the air. Your balloon rises high above the Sonoran Desert for awesome views of the landscape and sunrise. As you soar, your guide points out flora, fauna, and wildlife, and dives into the history of the desert. When you touch back down on the ground, enjoy a Champagne breakfast before your tour ends where it began.
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Learn about area wildlife and history from your guide as you soar
  • Relax over Champagne and breakfast hors d'oeuvres after your flight 
  • Bottled water included
What to expect
Meet for this sunrise Sonoran Desert hot-air balloon ride in Phoenix, and get ready for a thrilling experience. Relax as your pilot and crew prepare your hot-air balloon. Once it’s time to go, board the basket with your group, and launch into the air. Your balloon rises high above the Sonoran Desert for awesome views of the landscape and sunrise. As you soar, your guide points out flora, fauna, and wildlife, and dives into the history of the desert. When you touch back down on the ground, enjoy a Champagne breakfast before your tour ends where it began.
Need help booking?
Call the number below and use the product code: 18161P3
Important information
Inclusions
  • Champagne and fresh fruit
  • Bottled water
Exclusions
  • Gratuities
  • Souvenir Champagne flute (available for purchase)
Duration
4h
Departure details
  • Starbucks, 2501 W Happy Valley Rd, Phoenix, AZ 85085, USA Starbucks is located directly across the parking lot from Lowes home improvement
Additional information
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • Not recommended for travellers with back problems
  • No open toed shoes or high heels
  • Dress comfortable for the outside weather
  • Due to comfort and weight / balance of the aircraft, passengers weighing over 220 lbs. will be required to pay additional fees. This is payable directly to the tour operator on the day of the tour
  • Not wheelchair accessible
  • Near public transportation
  • Travellers should have a moderate physical fitness level
  • No recent surgeries
  • No hip, leg, feet injury or issues
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 12 travellers
Inclusions
  • Champagne and fresh fruit
  • Bottled water
Exclusions
  • Gratuities
  • Souvenir Champagne flute (available for purchase)
Departure details
  • Starbucks, 2501 W Happy Valley Rd, Phoenix, AZ 85085, USA Starbucks is located directly across the parking lot from Lowes home improvement
Duration
4h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • Not recommended for travellers with back problems
  • No open toed shoes or high heels
  • Dress comfortable for the outside weather
  • Due to comfort and weight / balance of the aircraft, passengers weighing over 220 lbs. will be required to pay additional fees. This is payable directly to the tour operator on the day of the tour
  • Not wheelchair accessible
  • Near public transportation
  • Travellers should have a moderate physical fitness level
  • No recent surgeries
  • No hip, leg, feet injury or issues
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 12 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Face masks provided for travellers
Itinerary
  • You'll start at
    Starbucks
    2501 W Happy Valley Rd, Phoenix, AZ 85085, USA
    Starbucks is located directly across the parking lot from Lowes home improvement
    See address & details
  • Pass by
    Aerogelic Ballooning
    Camelback Mountain
    McDowell Mountain Regional Park
  • You'll return to the starting point
+
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
27 reviews
Excellent
15
Very good
4
Average
1
Poor
1
Terrible
6

Antoñia Briseñad
6 contributions
Nov 2020 • Family
I was excited to go on a hot air balloon ride with my child. We met at Starbucks. There was another couple riding with us. I noticed that they were following behind another company that I did not choose because they were more expensive. One of the guys even mentioned that if the other company flies, they are going to fly. We were in a field where the balloons were being filled which was a beautiful experience. The aerostat began to tell us that there were three types of landing. One landing is when the balloon lands safely with basket upright. The second type of landing is when the balloon basket bounces several times on the ground but is upright. The third type of landing is when the balloon lands on its side and drags until it stops. I should have listened to my mind and not go when he mentioned the third type of landing. Warning 3- While in the air, it was beautiful and he showed us how to make a paper airplane that would fly while in the sky. We saw wild boars. I felt safe until he mentioned he missed descending (I’m not sure if I have the terminology correct), I realized he missed something important for landing. I was just hoping for a safe landing. In a distance I could see the other company safely landing their hot air balloons. Our aerostat began trying to find an area on the ground for us to land since we missed his original plan to land, He was talking to a guy on the ground through phone, he began to reposition us and told us to hold on tight. We all had to embrace ourselves for landing. We landed on the side and the balloon dragged us about 100 yards. We all were holding on for dear life. The aerostat was calm. My child was screaming like he was on a roller coaster ride. We landed literally in the middle of a desert. We had to get prickly thorns off our hair, skin and clothing. My son loved the landing but the adult riders were just happy to be on the ground. I’m happy that the aerostat knew what to do with a rough landing. He missed his wind turn or whatever they call it, which caused us to land sideways. I think he thought the landing was exciting too like my son. We celebrated with champagne,
Written 15 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeff S
1 contribution
Feb 2020
We enjoyed our hot air balloon ride. The pilot was very friendly, we had a long flight and a smoothe landing. We were disappointed in the lack of communication though. We weren't sure of the time we needed to meet for our sunrise cruise. The only thing we saw, when we booked the trip, was that we needed to be at the pickup point an hour before sunrise. Nobody showed up so we called and had to leave a message. Finally, about 30 minutes later, we saw a van and a few other people started showing up. The other people that were going on the ride said they were given an exact time to be there. One other thing that would make the trip better would be to have a step stool to help climb into the van and the balloon.
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Moe
3 contributions
Apr 2019 • Family
We had a great time on the balloon ride. The pilot and crew were really nice. Some members of our party were a bit late and they were nice and waited. The actual ride was an experience we will never forget. Two things to be aware of. They push way to hard for tips. It’s not like any of these guys are cheap, so the constant reminders in emails, phone calls and the door of the van is really tacky. Also, too much smoking. Some members of my family are allergic and it made for a very hard van trip to and from the location.
Written 24 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Resort305184
Phoenix, AZ2 contributions
Nov 2020 • Couples
Wow! Where to start? This was such a bad experience from the very beginning cramped van ride smelling of cigarettes to the ending “champagne breakfast” in a dirt field. Our pilot was extremely rude and smelled like an ash tray and had a cigarette in his mouth at every opportunity. After picking us up at Starbucks and cramming 14 people into a stinky van, we arrived at our launch location. We then stood around for over an hour while the crew attempted to get their equipment to work. At one point, one of the guys left to go buy a spark plug for the fan needed to inflate the balloon. When we asked the pilot what was going on, he was defensive and started talking about him losing money. No apology for the delay or any kindness. They finally got the balloon filled and we crammed into 4 sections of the balloon, 3 people to each section, totally cramped and uncomfortable. I wasn’t even in the same section with my boyfriend! We then spent our time flying extremely low over housing developments by Power Ranch in Gilbert, at one point getting so low, we were sure we were going to land on someone’s roof. Very boring! We landed in a dirt field and the pilot gave us his story about ballooning and champagne, broke out a little table with a gross, dirty tablecloth, “cleaned” his hands with ether and then cut an apple right on the dirty table with his dirty hands (and no mask or gloves). He served some cheap bubbly garbage with juice and left us standing in the dirt while they packed up the balloon. I asked for “light” juice with my bubbly and he said I was ruining his drink and to make it myself. Then they couldn’t even get the basket back on their truck and needed guys from our party to help them. After we were back at Starbucks and were settling our bill, the pilot had the nerve to ASK for a tip for his crew as we were paying. We said no but thank you and didn’t get any response. Possibly one of the worst customer service experiences I have ever had!!!
Written 22 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Torrie
Phoenix, AZ1 contribution
Sep 2020 • Couples
My husband book the tour for my 50 birthday as a bucket list check off. We were told to arrive at 5:00 am we arrived at 4:50 am. Tour operators did not arrive until 5:20. After sitting almost 30 minutes we were told that we were not on the list of patrons. However I had a receipt with date and time of travel. We were asked to wait as we watched other patron load the vans for their hot air balloon adventures. We were left in the parking alone without our 290.00. Never had been so discouraged and disheartened on my birthday.

Not only did we not attend the paid for event the patrons made the comment "oh trip advisor dumped another one on us". I was really made to feel terrible on what should have been a breathtaking day. Very poor communication between the third party, the company, and booking.

The tour operator did apologize for the inconvenience but I have never been so hurt and disappointed in all my days.
Written 6 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tony F
Phoenix, Arizona4 contributions
Feb 2021 • Couples
Did a Valentine's day flight and we had tricky winds. The best part was because the flight crew was local we saw all the other companies call the flights early due to wind. Our pilot Shane was very familiar with the area and knew he could push it a bit. He was very well in control and our entire basket had a phenomenal trip. We got to fly for over an hour and double the distance. If you're care free and don't mind letting mother nature show you who's boss then you'll love Shane and riding in the balloon. If you're a person who hates a little uncontrolled excitement or following all the rules just skip the attraction so you don't ruim something fun and a bit scary. The crew were great and we eventually landed in residential park giving all the morning jogging and passer-bys a show! It was great! And they ended the flight with a mimosa and toast! Great experience!! Just enjoy the ride and enjoy life! Bad reviews are probably because of bad attitudes because these guys were great.
Written 14 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aleena Luisier
California73 contributions
Feb 2020
Very friendly and professional crew! I was a little nervous before the trip as this was my first time ballooning, but I felt so safe flying with these guys. It was a much calmer flight than I imagined it would be, the views were incredible and our pilot and fellow passengers were a hoot to ride with. I highly recommend this experience with Aerogelic!
Written 12 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Heather S
1 contribution
Apr 2021 • Family
Great company! Will definitely refer others here. Great experience from start to finish from the customer service on the phone before hand to the pilot and crew. Great experience all the way around
Written 15 March 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christine B
7 contributions
Nov 2018 • Couples
We booked a sunrise balloon ride with Aerogelic Ballooning for November 6, 2018 in Phoenix, AZ. We gave our credit card number and were sent two confirmation emails that we needed to be at the Starbucks in Phoenix at 6:15 a.m. for our transport to where we would take off. We arrived at 6:00 a.m. and waited outside for someone to show up to pick us up. It was starting to get light outside, so my cousin called at 6:30 a.m. to find out what the hold up was as far as them picking us up. Tara said they had nobody scheduled for a sunrise balloon ride for November 6th and started laughing saying I don't know how this could have happened after my cousin told her that she (Tara) was the one who scheduled it for us and we had given her our credit card number. She offered us a later balloon ride and said the afternoon rides are significantly more expensive, but that she would give it to us at the same price. My cousin said you would have to do better then that as they had just inconvenienced us by having us up at 4:00 a.m. to leave by 5:00 a.m. so we could make it there in time (we were an hour away from there) and that we had to drive an hour there, an hour back and then drive an hour there and back again so she asked to speak with the owner. We had been looking forward to this our whole trip and left very disappointed to head back to our place to pack our things as we were heading back home the next day. Shane (the owner) did call my cousin back to apologize, however he said you realize you wokeTara up and she was the best office manager he had and couldn't believe she was laughing on the phone or would do this...said he could understand if it was one of the other girls in the office, but never had an issue with Tara. My cousin was very calm and politely told him that we had already booked sunset ride with competitor (Rainbow Ryders) and that she told him that things can only go up for his company from this point...how much worse could it possibly get.
After reading the reviews on Aerogelic when we returned, we were so glad that they didn't come to pick us up. We've read multiple reviews that said the transport van smells like smoke and the pilot smokes in the hot air balloon while you're up there. This would have been horrible for us, as two of us going were severely asthmatic.
The competitor was a much better experience! Lesson learned...do your homework/research before booking excursions!!!
Written 11 November 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shane M
1 contribution
Dec 2019 • Couples
My wife planned a wonderful Christmas surprise and gave me a sunrise hot air balloon tour over Phoenix as my gift.

It was scheduled to be raining that morning so we made sure to call and emailed the company the day before to confirm that the flight was still on. They confirmed flight and 7 a.m. pick up at a Starbucks location. We then confirmed with our babysitter to watch our six-month-old as we went on this adventure.

We arrived at the Starbucks @ 6:40 AM eager and excited to begin our trip. We then proceeded to wait in Starbucks till 7:50 while calling and emailing with no response. Company phone mailbox full and could not leave voicemail.

We gave up shortly after sunrise and went back to our hotel to relieve the babysitter.

when I called later that day I was told that the flight had been canceled due to the weather and that the pilot had called earlier that morning to notify us. Not once did I receive a call, email, text or message to say the flight had been canceled ( screenshots to prove it). The rainy weather was known five days in advance of flight but no one ever explained or communicated potential cancelation. Completely understand weather changes but communication is key.

Not only am I out the money for the babysitter but as a parent an extra hour or two of sleep is always greatly appreciated. Our last vacation day in Phoenix was ruined and my wife felt so terrible that she couldn't get me a gift.

This company is very unprofessional, does not seem to care or take responsibility for their error and made no effort to try to remidiate. This company is not reliable. Save yourself time, money and headache and find another provider if you wish to enjoy a balloon ride.

Sincerely,
Stressed & disappointed Father.
Written 27 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aerogelic1
I am sorry for this experience. Weather does play a large role in this experience. This flight canceled over an hour before meeting time and all customers were advised via phone call or text. Unfortunately TripAdvisor does not always share phone numbers therefore we have to email cancelations. Many times TripAdvisor customers don’t receive cancelations until well after meeting time due to not regularly checking email. I am very sorry for that. We would have happily called had we a phone number to call. Future recommendation is when booking through a third party click the allow to share phone number box.
Written 30 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 27
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Aerogelic Ballooning
Maymay760
Maymay760
00
Chain-smoking pilot with anger issues
Took my husband on a sunset flight over Gilbert as a Christmas present. The pilot was very unprofessional as he w
Departure600497
Departure600497
00
Wish it had been better and safer.
The equipment used by this company is old. The van had cracked windshield and the balloon pilot complained that ot
JSteffenCO
JSteffenCO
00
Hot air balloon 1st timers!
Friendly staff, balloon ride was fantastic. Champagne toast at the end was a nice way to end the experience.
samanthasM5470WH
samanthasM5470WH
00
Awful. Disappointed.
Unfortunately we misunderstood the listings on the website and thought we paid for a private ride, but once realizi
jaycionv
jaycionv
00
Horrible
I’m very upset with this because first they canceled the day before due to weather saying rain… but absolutely no r
ADWL91
ADWL91
00
Awesome company
This company is awesome. My daughter wanted to marry in a hot air balloon and they worked with us to make her day
keeponmoving22
keeponmoving22
00
Not a good experience...Safety Concerns
You can only hope this was a bad day for the company, but all signs point to a company in need of customer service
minimitzi
minimitzi
00
Disappointment
Honestly we were super excited about this experience and it was all disappointment. I reached out to the team via m
steffo2013
steffo2013
00
Like hell - COMME L’ENFER
If you want to put your life and wellbeing of your family on the line and pay for it, this is the place to go. The
935delaneyc
935delaneyc
00
Check that off the bucket list!
A breathtaking (literally) experience! Went up 5,000 feet in the balloon with the crew and 10 other people. Amazing
U9286LJamandab
U9286LJamandab
00
Amazing!
Fantastic group, real down to earth talk! Awesome time! Just remember, its up to the wind to determine your flight
fazeola
fazeola
00
WOWzers! Awesome!
We booked for the Feb 9th, Saturday sunset ride and thoroughly enjoyed it! Charlie was our pilot and Murphy was ou
Ron H
Ron H
00
Terrible!!
If you want to spoil your holiday, contact this company. Otherwise, look for other businesses to fulfill your dream
Grimieal
Grimieal
00
Balloon ride
We had a great time. The pilot and his wife were both nice. 10/10 would recommend. We had a champagne toast when we
Sherpa155862
Sherpa155862
00
If you like verbal abuse book here
God awful customer service with Misi. I was rescheduled twice, then called a third time to be rescheduled again aft
Frequently Asked Questions about Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix price starts from S$275.85. Discover and book Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix on Tripadvisor

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix on Tripadvisor

Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix is hosted by Aerogelic Ballooning. Read reviews, discover additonal experiences or contact Aerogelic Ballooning on Tripadvisor. Discover and book Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix on Tripadvisor