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Skip the Line: 9/11 Memorial Museum Admission Ticket, New York City

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Skip the Line: 9/11 Memorial Museum Admission Ticket

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2 adults
Free Cancellation up to 24 hours in advance
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One of the most transformative moments in New York City's history occurred with the September 11, 2001 terrorist attacks on the World Trade Center. Uncover the history of these tragic events with a visit to the 9/11 Memorial Museum. With your ticket, enjoy a self-guided tour, and take as much time as you need exploring the sight. Highlights include the carefully curated artifacts, personal accounts, and memorial exhibit honoring those that lost their lives.
See Important Information for details
  • 1
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission included
    See details
  • 2
    World Trade Center Memorial Foundation
    Stop: 60 minutes - Admission included
    See details
  • Learn about September 11, 2001, with admission to the 9/11 Memorial Museum
  • Take the time to explore at your own pace—there's no rush to exit the museum
  • Arrive when it's most convenient, with timed admission or flexible entry
  • Get a great value, with mobile app audio guide—and museum entry—included
Important Information
  • Audio guide (mobile app available for free download)
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - World Trade Center Memorial Foundation
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Mobile devices, including cell phones, used to play audio tours must be connected to headphones or a headset
  • Using the audio guide is recommended (mobile app available for free download or available as a handheld rental on site for an additional cost); your own headphones/headset is required (headphones are available for purchase on site)
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 1,464
  • 179
  • 39
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  • 22
Traveller type
Time of year
Popular mentions
PaulBBristol wrote a review Mar 2020
Weston-super-Mare, United Kingdom31 contributions12 helpful votes
There cannot be many people who don't recall the sombre events that led to the creation of this museum. That said however the experience of walking around the museum is a really great experience. I went with my wife and a couple of friends and shortly after entering the exhibits
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Date of experience: March 2020
rivercross wrote a review Mar 2020
Northern Ireland, United Kingdom225 contributions93 helpful votes
Visited here recently. It was a very moving and emotional visit but well worth doing. The whole place is very well laid out and everything very well explained and documented giving a real understanding of what it must have like for the rescue workers and the mayhem that was in
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Date of experience: March 2020
Thouraya wrote a review Mar 2020
2 contributions
Very impressive to get a impression of what people must have been through that terrible day and far beyond. Alle those personal stories are heartbreaking . One that struck me most was the story of the fire truck that is half melted. Listen to the story that's behind...
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Date of experience: February 2020
BobbyATL wrote a review Mar 2020
Atlanta, Georgia25 contributions11 helpful votes
I did not want to visit this museum, since I was in NYC during 9/11, however my brother wanted to go. The first thing that disappointed was the $8.00 fee they charge for the audio tour. The next disappointment was the museum itself. If you've watched the numerous
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Date of experience: March 2020
MDSDRS wrote a review Mar 2020
Jacksonville, Florida111 contributions17 helpful votes
We arrived on the 12th and I learned that the 9/11 Memorial was going to be closed for an undetermined amount of time, due to the virus concerns, on March 13th (day we had booked). Sent emails to vendor(tickets purchased via TripAdvisor website) but no response. Still waiting as
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Date of experience: March 2020
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The National 9/11 Memorial & Museum
Just the most amazing, overwhelming place
Like many others across the world I knew exactly where I was when this dreadful tragedy happened. Going to New York
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Very Sad
So glad i came here. A very sad experience but also very interesting. Well worth a visit. It certainly makes you th
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Louise S
People had warned me that this was going to be quite a harrowing experience, but I couldn't not go and pay a visit.
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John B
Words can't express
I was 11 when 9/11 occurred. I remember my Spanish teacher came into class and said,"This is a sad day for America
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Must Experience
A must see. We spent about 3 hours here and it gave me a whole new perspective of that day. I won't tell you much a
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A place to pay your respect if in New York
Even though we have seen all the footage of that terrible day we still felt the desire to go down to the museum to
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Amazing tribute
This is so well done. It is an amazing tribute to such a tragic event. It gave us a real insight of the events an
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Impressive & Sobering
I had visited the museum a couple of years ago, but hadn't allowed enough time on that visit to thoroughly read and
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Leanne C
I would recommend visiting this museum and memorial, we all know what happened that day and how it changed the worl
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Check it out.
A truly powerful place. Prior online booking allows you to pass the long queue. Don't be lured by bracelet offered
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Very interesting
Wow, what can I say. This museum held so many witness accounts and artefacts from that dreadful day. They were all
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9/11 Memorial & Museum
What a fantastic place to visit, the memorial is actually very poignant and on the birthdays of the fallen they put
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This memorial is so painful and beautiful at the same time. Well worth going and experiencing, but be ready for a
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the 9/11 Memorial is free - it is absolutely beautifully done - so simple and yet so impressive. definitely stirs
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Free admission - National 9/11 Memorial & Museum
We went to see the 9/11 Memorial & Museum on 3/10/2020. The memorial is free but this particular day, admission to
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Key Details
  • Duration: 2h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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