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1 hour waiting time (waiting other passengers) at the airport for a transfer of 35min (which became 50min, because of touring around looking for the hotel of other passengers). For the rest simply ok. Taxi is cheaper and faster.
We arrived in Bangkok on time,we looked for our name nothing appeared,tried to asked many people No body knows viator company, finally got another taxi to hotel. So I assumed this is a kind of scam via online. Up to day I did’nt Receive any...More
Picked up , dropped off, sorted out our adventures to the floating markets, elephant sanctuary and white orchid night cruise. Everything was great. When dropped off to fly to Phuket he came in with us to make sure we were sorted. I was put at...More
Date of experience: August 2019
ThailandM9, Manager at Destination Services, responded to this reviewResponded 6 days ago
Many thanks for your feedback, enjoy your stay in Phuket and we look forward to continue providing service to you.
Destination people all are excellent. We did three adventures this one I liked the least. You travel about 1.5 hours there with a toilet break where there is another market and how they use coconuts. If you are to go on this tour don’t go...More
Date of experience: September 2019
Cruiser42918519628, Destination Sales Manager at Destination Services, responded to this reviewResponded 1 week ago
Hi, thank you very much for your review, we are glad you had great experience with us and we are indeed taking your comments into consideration, the guides will be informed to recommend the proper toilet as well as ask for stops on the way...More
On arriving in Bangkok we had to navigate the madness of the airport to find our transfer, no one was waiting for us holding our name up when we came through arrivals! When we eventually found the lady the transfer to our hotel was fine,...More
Date of experience: July 2019
Cruiser42918519628, Destination Sales Manager at Destination Services, responded to this reviewResponded 2 weeks ago
Hi, thank you very much for all your comments. The airport can be overwhelming at times and hard to see our rep at the airport. We will investigate on our side on what went wrong but overall glad you enjoyed your holidays. Kind Regards, Pascal