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The trip is great in that you get to see 2 very famous hotspots for tourism. The railway market is brilliant, ‘Coco’ our guide made sure we were right in the action, centimetres away from the passing train. We then went on to a boat...More
The service provider cancelled our booking for two reasons.
1. There was a bad weather warning and the conditions were expected to be dangerous. I have no problem with this at all.
2. They said our hotel was too far away for them to collect...More
My mom and I booked a supposedly relaxing spa trip in Krabi Thailand. Destination services was apparantly the service that had been hired to pick us up at 830. The driver did not come on time, after multiple calls, complaints and different stories we finally...More
I am always sceptical with airport transfer services globally as in the UK where I live, I’ve had a worse experience just trying to get from my home address to an airport but that is something I am taking further with a formal complaint after...More
The airport transfers were great to and from BKK with an english speaking guide. Our guide when we arrived was "Pom" (Kridtapas Smattai). He talked to us the whole journey and pointed out local landmarks and gave us his phone number and a map.
Advise anyone to use another company as this one wasn't there to meet us in Bangkok with my luggage and young son. Had to phone UK on my mobile and then local office - eventually sent someone but 45 minutes late. Not good enough. 0/10....More
Date of experience: March 2018
1 Thank adam j
Steve H, Manager at Destination Services, responded to this reviewResponded 7 April 2018
Dear Adam. I am very sorry to learn that no one was there to meet you upon your arrival. In order for me to be able to investigate this further, could you please send all your booking and arrival details to me at email@example.com. I...More
We used this company for our pickup on arrival and our return to the airport at the end of our voyage. We booked a shared van but ended up in a private car both ways. The service was always exactly on time, there was great...More
Date of experience: March 2018
Steve H, Manager at Destination Services, responded to this reviewResponded 6 April 2018
Thank you very much for taking the time to review our services. It is great to hear that everything met your expectations. We hope that you enjoyed your stay in Thailand, and we look forward to being of service to you again in the future....More
We booked airport/hotel transfers in both Bangkok and Phuket with Hoppa in the UK and the service was provided by Destination Services.
On arrival in Bangkok we could not immediately locate our driver but asked and were directed to door 6 where we saw our...More
Date of experience: February 2018
Thank Philip S
Steve H, General Manager at Destination Services, responded to this reviewResponded 11 March 2018
Thank you very much for your feedback. We are glad to hear that you enjoyed our services, and we look forward to being able to help you again when you visit Thailand. Many thanks Steve
There was a young woman named Yui at the Hotel Icon who worked with Destination Services. What an absolute delight and full of ideas and insights on what to do in Bangkok. She recommended some great restaurants as well. Thanks so much Yui for helping...More
Date of experience: November 2017
Steve H, Manager at Destination Services, responded to this reviewResponded 6 December 2017
Thank you very much for your feedback.
We are delighted to hear that the information provided by Yui added to the overall enjoyment of your trip to Bangkok.