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Isetan Department Store Shinjuku

Certificate of Excellence
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Address: 3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Name/address in local language
Phone Number:
+81 3-3352-1111
Recommended length of visit: 1-2 hours
Fee: No

This more than 100-year-old store is best known for its extensive basement...

This more than 100-year-old store is best known for its extensive basement food court, the perfect place to discover the artistic Japanese take on French pastries and chocolate. Upstairs, browse the kimono sections complete with obis and other traditional accessories.

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TripAdvisor Reviewer Highlights

Read all 577 reviews
Visitor rating
  • 115
  • 91
    Very good
  • 26
  • 0
  • 4
The cooked food section is AMAZING!

The cooked food section down in the basement is huge! And all the food looks so amazing and delicious! You can forget about going on a diet here!

4 of 5 bubblesReviewed yesterday
via mobile
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577 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

The cooked food section down in the basement is huge! And all the food looks so amazing and delicious! You can forget about going on a diet here!

Thank toiletmaster
Level Contributor
5 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

We were really impressive with the underground floor, a floor filled with all types Japanese food and snacks. But if you are after a proper meal, you can always get above ground and walk the streets.

Thank Howard O
Level Contributor
90 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Even for those who are not that keen on shopping, worth visiting! The food hall is like a city of food..doubt they'd be anything you couldn't buy here..the displays like everything they do in Japan magnificent, a real work of art! a department totally devoted to caviar, olives etc. Couldn't believe the price of some things but this is the... More 

Thank ElsaMiro
Hong Kong, China
Level Contributor
89 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

... that seems like just like any other department store because it sells all the normal name brands. The only thing that distinguishes itself from others is the massive, and I mean massive, and heaving food hall. I actually got lost down there.

Thank Aaron M
Level Contributor
69 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Lovely department store but if you are an avid shopper I would recommend going and shopping online! It's not the fault of the store it's more just that the value of the yen for some luxury items is not great! Cheaper to buy Gucci for example from Gucci online or from U.K. than in Isetan. Also- very sad I was... More 

1 Thank Celia-Jane U
Singapore River, Singapore
Level Contributor
244 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The store has everything! Prices are on the high side but it stocks labels not seen at its overseas outlets.

Thank HansiZhai
Woodmere, New York
Level Contributor
173 reviews
102 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Th lower level of Isetan is a floor filled with all kinds of food, candies and goodies for sale. You can spend more than an hour exploring all of the foods ranging from Japanese teas to European candy. Definitely worth a visit.

Thank MLK2000
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 December 2016

Went shopping with Wifey in Shinjuku on the recent trip (Nov-2016) at one of the well known handbag store in that area, kids back in the hotel have whatapps us that they have googled Tripadvisor for food recommends in the Shinjuku area & cited Isetan basement have a great spread of food stalls. Not baring too much hope to find... More 

5 Thank happytripper70
San Diego, California
Level Contributor
144 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 December 2016 via mobile

This is a high end department store similar to Neiman Marcus or Bergdoff Goodman. The service is impeccable and the merchandise is very well displayed. Don't miss the incredible food court in the lower level!

Thank baldeagle46
Level Contributor
1,216 reviews
358 attraction reviews
common_n_attraction_reviews_1bd8 141 helpful votes
4 of 5 bubbles Reviewed 6 December 2016 via mobile

One of the best food halls in the Orient. Tons of spices and meats and exotic fruits to tempt your tum tum.

Thank Scrappleking

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  • Is there a restaurant or café onsite?

Staying in Shinjuku

Neighbourhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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