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Isetan Department Store Shinjuku

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Neighbourhood:
Shinjuku
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Address: 3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Name/address in local language
Phone Number: +81 3-3352-1111
Website
Recommended length of visit: 1-2 hours
Fee: No
Description:

This more than 100-year-old store is best known for its extensive basement...

This more than 100-year-old store is best known for its extensive basement food court, the perfect place to discover the artistic Japanese take on French pastries and chocolate. Upstairs, browse the kimono sections complete with obis and other traditional accessories.

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TripAdvisor Reviewer Highlights

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  • 112
    Excellent
  • 88
    Very good
  • 24
    Average
  • 0
    Poor
  • 4
    Terrible
Top notch retail store -amazing food court!

This is a high end department store similar to Neiman Marcus or Bergdoff Goodman. The service is impeccable and the merchandise is very well displayed. Don't miss the incredible... read more

5 of 5 bubblesReviewed yesterday
baldeagle46
,
San Diego, California
via mobile
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555 Reviews from our TripAdvisor Community

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Showing 228: English reviews
San Diego, California
Level Contributor
141 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

This is a high end department store similar to Neiman Marcus or Bergdoff Goodman. The service is impeccable and the merchandise is very well displayed. Don't miss the incredible food court in the lower level!

Helpful?
Thank baldeagle46
Level Contributor
697 reviews
132 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

One of the best food halls in the Orient. Tons of spices and meats and exotic fruits to tempt your tum tum.

Helpful?
Thank Scrappleking
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Bento bento bento! Loads of affordable bento in the B level from sweets to sushi. Japanese impress with their level of artistic presentation even with cheaper food options.

Helpful?
Thank 729fair
Level Contributor
75 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

The mall is your typical department store with a lot of nice and pretty stuff but the prices are expensive... if you have the extra money go for it. If you're on a budget, don't go here.

Helpful?
Thank Kalyehon
Sydney, Australia
Level Contributor
100 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

There is no doubt when you land in Japan as a foreigner you will certainly experience some sort of discrimination. Our experience of discrimination was from Isetan, the Japanese sales ladies will be so friendly to other Japanese but when it came to us they would just stare. At one point we wanted some sushi and we were looking at... More 

Helpful?
1 Thank andrelian2016
Level Contributor
5 reviews
4 attraction reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

The mall was okay but I think it could be better. I went there around a year ago and there wasn't much for the kids. The toy section was too small for them. They prefure keio and odaiku

Helpful?
Thank Queen_chanyce
Indianapolis, Indiana
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Isetan is not your average department store. It has all the best (read: luxury, expensive) brands out there. I can find those cheaper where I live so I did not go there to shop. You have to go there for the basement food hall (easy way to grab great lunch) which has the most amazing counters: from French pastries/cakes, chocolatiers,... More 

Helpful?
Thank FrenchInMidwest
Berlin, Germany
Level Contributor
94 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Isetan is a huge department store in Shinjuku. There's a whole building only for men called Isetan Men's, which we really enjoyed. You can find great clothes by amazing Japanese and international designers here. But you'll need a bit of money in the bank if you want to do some serious shopping here, of course. We spent several hours at... More 

Helpful?
Thank Philipp H
Ashkelon, Israel
Level Contributor
58 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

if you want to buy something - it is here. the place is so large - we got lost. if you want to spend time shopping and have the patience - you are sure to find a lot.

Helpful?
Thank gilad54
Quebec City, Canada
Level Contributor
85 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Food court in the basement is a must see. Amazing pastries, fresh sushi, bento box, vegetables, fruits. elegant presentation of the food, beyond imagination. We were amazed.

Helpful?
Thank marieequebec

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  • Is there a restaurant or café onsite?

Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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