Rusutsu Resort Ski
Rusutsu Resort Ski
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
About 90 minutes by car from Sapporo and New Chitose Airport, Hokkaido's largest all-season resort is packed with fun-filled activities out on the snow! With 4 gondolas and 14 lifts servicing the 3 peaks, the skifield is home to 37 runs that range from gentle, wide slopes where everyone can safely ski and snowboard right up and challenging runs that satisfy advanced skiers. Rusutsu Resort combines dynamic, full-fledged winter sports with outstanding hospitality.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
451 reviews
Excellent
281
Very good
129
Average
27
Poor
6
Terrible
8
Shaz S
Cairns Region, Australia512 contributions
Feb 2023 • Friends
Great ski resort, spread out over 3 mountain areas with gongola access. Our skier group found Isola Mountain the best for our intermediate group.
Written 6 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaz S 様
この度はルスツリゾートスキー場に★5の高評価とコメントをご入力いただきありがとうございます。
ぜひまたご来場いただけることを心よりお待ちいたしております。
Written 16 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brianlK3677WD
4 contributions
Jan 2023 • Family
The worst experience ever. Booked a day trip to Rusutsu and when arriving there, we were told all activities were cancelled!
When we were booking and boarding the bus, it already indicated that we were going for a day trip so our activities were already planned. However, they didn’t mention that it’ll be cancelled prior to us boarding the bus and when we got to the resort (2 hours away from Sapporo), all the activities were not available and cancelled.
What? After which, there was no cab back (which costs $200/one way but we were so bored) and the front desk told us to try to walk into a 1pm bus, but the bus captain instead said that we must reserve. Then why didn’t the front desk tell us and ask us to walk in instead?
It was this horrible the entire day, and we were left to do nothing because almost everything was closed due to bad weather. The resort could’ve told us that it was basically closed for the day. Even when the weather was better in the afternoon, they didn’t bother opening up the activities. Quite horrible frankly.
Would recommend not to come here and don’t bank on anyone giving you updated information. Info on the website is highly unreliable.
When we were booking and boarding the bus, it already indicated that we were going for a day trip so our activities were already planned. However, they didn’t mention that it’ll be cancelled prior to us boarding the bus and when we got to the resort (2 hours away from Sapporo), all the activities were not available and cancelled.
What? After which, there was no cab back (which costs $200/one way but we were so bored) and the front desk told us to try to walk into a 1pm bus, but the bus captain instead said that we must reserve. Then why didn’t the front desk tell us and ask us to walk in instead?
It was this horrible the entire day, and we were left to do nothing because almost everything was closed due to bad weather. The resort could’ve told us that it was basically closed for the day. Even when the weather was better in the afternoon, they didn’t bother opening up the activities. Quite horrible frankly.
Would recommend not to come here and don’t bank on anyone giving you updated information. Info on the website is highly unreliable.
Written 25 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brianlK3677WD 様
この度はルスツリゾートスキー場に貴重なコメントをお寄せいただきありがとうございます。
ご来場の際には天候不良時におけるご案内やスタッフの対応に至らない点がありましたようで大変申し訳ございません。
今後はより一層、天候不良時においても多くのお客様に快くお過ごしいただけるよう努力して参りたいと思います。
ぜひまたご来場いただけることを心よりお待ちいたしております。
Written 3 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MikeandKate_165
Brisbane, Australia49 contributions
Jan 2023 • Couples
Great resort, fantastic snow and long runs especially on Mt Isola. And the views when the cloud lifts are just breathtaking
Written 11 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike L 様
この度はルスツリゾートスキー場に★5の高評価をご入力いただきありがとうございます。
ぜひまたご来場いただけることを心よりお待ちいたしております。
Written 23 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danni La F
21 contributions
Jan 2023 • Family
We cannot recommend the ski instructors and ski school here at Rusutsu Resort enough. We have had two family private lessons with Rachel H and she was fantastic. Having not skied for 6 years we were all out of practise and at different levels. She managed to set us all different things to work on with incredible patience and kindness. She could connect with each of our very different teenage boys and had a positive energy that has set the tone of joy in the snow for the trip. She showed us the mountain and created a fun atmosphere, giving the kids (and myself) the confidence we all needed. The younger two then had a kids ski school lesson and both left describing the things they had picked up here. They had another two friendly and patient instructors in Eliza and Cameron. The two leaders at the start listened to the needs of our youngest and took these in to account in setting up his ski school day. Right from the start the process when booking lessons before our trip was seamless and professional. We have loved our ski experience at this resort and highly recommend this ski school. Thank you.
Written 9 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Danni
Thank you for taking the time to provide detailed feedback on your lesson experience here at Rusutsu Resort. We are delighted to receive a 5-star review and take pride in knowing our customers are happy with their lesson experience. We are pleased to read you and your family enjoyed the private lessons with Rachael and that your children also enjoyed the group lessons with Eliza and Cameron. We will pass on your kind words to the instructors mentioned and ensure we maintain a high level of service. Thank you for taking the time to write this review, and we look forward to welcoming you and your family back to Rusutsu Resort shortly.
Written 11 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric W
1 contribution
Dec 2022 • Family
Review for Powloha ski guide. Atsuto Furuya is former ski patrol and his son is a professional free rider. My family 9, 11 year old boys and wife had an epic day as my 11 year old said. Atsuto San just started Powloha this year and we were his first clients. He knows Rustustu mountain intimately and had a great day planned that started with untouched courduroy, then went to off piste powder stashes that were level appropriate for the whole family. His English is limited but his spirit and knowledge transcended language barriers and we felt very safe and comfortable all day. Google translate ultimately helped us communicate more directly. We asked him if he could take us to an Onsen on our way back and he brought us to a local place and taught us the appropriate way to experience and participate. Powloha@powloha.com to email him. He picked us up and dropped us off from Hirafu in Niseko area.
Written 27 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric W 様
この度はルスツリゾートスキー場に★5の高評価をご入力いただきありがとうございます。
ぜひまたご来場いただけることを心よりお待ちいたしております。
Written 6 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas B
3 contributions
Dec 2022 • Family
Best ski resort I've ever been to!
Was on a family holiday with my parents and kids, we couldn't believe how friendly all the staff were, how good the snow was and how amazing the ski instructors were.
We all had an amazing Christmas break, and we already can't wait to be back!
Thanks Rusutsu!
Was on a family holiday with my parents and kids, we couldn't believe how friendly all the staff were, how good the snow was and how amazing the ski instructors were.
We all had an amazing Christmas break, and we already can't wait to be back!
Thanks Rusutsu!
Written 26 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
P8725PFthomasb 様
この度はルスツリゾートスキー場に★5の高評価をご入力いただきありがとうございます。
ぜひまたご来場いただけることを心よりお待ちいたしております。
Written 6 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Datouxia
Singapore, Singapore5 contributions
Dec 2022 • Family
Our private lesson for me, husband and 8 years old son supposed to start 930am-1230pm.
First of all, the ski gears rental place is far far far away from the ski school (where the instructor was supposed to meet us). After spending almost one hour sorting out our rental jackets, pants and boots and what have you, we had to carry the heavy ski boards and sticks & walking awkwardly in the ski boots to the ski school lobby to meet the instructor. We were running a bit late as my 8 years old son was having difficulty carrying the heavy ski boards while walking in the deep snow. After 15 mins we finally reached the meet up point but to our horror, instructor said we still hv to walk further (another 10-15 mins or longer? It felt like eternity!) with the ski boards to the small hill where the lesson was supposed to be held at. By the time we reached the baby slope venue, we were all super exhausted and tired!!
Instructor taught us how to put on the ski boards, how to walk up the slope with the ski boards on, how to break.. a lot of theory blablabla! that’s all good and fine as we were all beginners. By 11am, what we did was skiing down the baby slope, take out ski boards and carry them up the slopes, put it back on and slide down- multiple times.
My son was so bored and tired kept doing the same thing over and over. The baby slope was hardly a slope! We couldn’t even slide down smoothly as the fresh snow was too powdery and they didn’t bother to compact the snow for us. I asked the instructor what’s next? Can he bring us to a steeper slope?? He said no sorry this is the only option as that day was the first day of operation for the ski resort therefore only that baby slope is opened for lessons.
We hv spent at least Sgd900 for the 3 hours lesson (including the rental of the gears and ski wears). I looked at him “u mean that’s all we are gonna do for the entire 3 hours lesson?” He replied “oh you are the boss! U make the call! U can either continue to walk up the baby slope and ski down, or u can chose to end the lesson earlier! Your call!” I was like “seriously???
3 hours hv passed and we didn’t do anything else besides than keep skiing down the baby slope! Was it a joke ???
On the other hand, my friend with 3 kids engaged an English speaking Japanese instructor on the same day. After teaching the family the basic skiing skills, he brought the whole family up the hill (he asked my friend to purchase ski lift passes). They had so much fun doing the real skiing unlike us can only skid down the pathetic baby slope!!
Seriously, a huge disappointment for the lousy instructor! Also too much walking from ski school to rental place to ski venue..Just our luck having to get this lousy instructor who has ruined our holiday!
Can we ask for a full refund?????
First of all, the ski gears rental place is far far far away from the ski school (where the instructor was supposed to meet us). After spending almost one hour sorting out our rental jackets, pants and boots and what have you, we had to carry the heavy ski boards and sticks & walking awkwardly in the ski boots to the ski school lobby to meet the instructor. We were running a bit late as my 8 years old son was having difficulty carrying the heavy ski boards while walking in the deep snow. After 15 mins we finally reached the meet up point but to our horror, instructor said we still hv to walk further (another 10-15 mins or longer? It felt like eternity!) with the ski boards to the small hill where the lesson was supposed to be held at. By the time we reached the baby slope venue, we were all super exhausted and tired!!
Instructor taught us how to put on the ski boards, how to walk up the slope with the ski boards on, how to break.. a lot of theory blablabla! that’s all good and fine as we were all beginners. By 11am, what we did was skiing down the baby slope, take out ski boards and carry them up the slopes, put it back on and slide down- multiple times.
My son was so bored and tired kept doing the same thing over and over. The baby slope was hardly a slope! We couldn’t even slide down smoothly as the fresh snow was too powdery and they didn’t bother to compact the snow for us. I asked the instructor what’s next? Can he bring us to a steeper slope?? He said no sorry this is the only option as that day was the first day of operation for the ski resort therefore only that baby slope is opened for lessons.
We hv spent at least Sgd900 for the 3 hours lesson (including the rental of the gears and ski wears). I looked at him “u mean that’s all we are gonna do for the entire 3 hours lesson?” He replied “oh you are the boss! U make the call! U can either continue to walk up the baby slope and ski down, or u can chose to end the lesson earlier! Your call!” I was like “seriously???
3 hours hv passed and we didn’t do anything else besides than keep skiing down the baby slope! Was it a joke ???
On the other hand, my friend with 3 kids engaged an English speaking Japanese instructor on the same day. After teaching the family the basic skiing skills, he brought the whole family up the hill (he asked my friend to purchase ski lift passes). They had so much fun doing the real skiing unlike us can only skid down the pathetic baby slope!!
Seriously, a huge disappointment for the lousy instructor! Also too much walking from ski school to rental place to ski venue..Just our luck having to get this lousy instructor who has ruined our holiday!
Can we ask for a full refund?????
Written 6 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for visiting Rusutsu Resort. We wish to thank you for taking the time to provide us with valuable feedback. We are sorry your ski lesson experience did not match your expectations, and we sincerely apologise. We will share your feedback with the international ski and snowboard school as we look to improve our service. All our lessons focus on safety, fun and improvement, and we apologise the instructor did not meet our standards on this occasion. We understand the lesson experience can be challenging, with beginner guests required to walk between the ski rental, ski school and beginner area. Also, we apologise we did not have more beginner terrain available to safely progress your lesson from the beginner area to the chairlift. Regrettably, the early-season snowfall was insufficient, with only limited trails open on the first few days. We wish to ensure all guests have a positive and memorable ski experience here at Rusutsu Resort. We will carefully consider this feedback as we look to improve our customer experience. Thank you again for taking the time to write this detailed review.
Kind Regards,
Written 6 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mengyau
Singapore, Singapore580 contributions
Feb 2020 • Solo
Stunning resort in a perfect mountain setting. Power soft snow and world class facilities. Free 2-hr shuttle from near Sapporo Station. Lots of other stuff to do if you dont want to ski with many restaurants for dining, from inexpensive food courts to fine dining. Try the onsen which has indoor and outdoor sections. Voted best Ski Resort in Japan 3 years running and truly deserved.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richardjenny W
Auckland, New Zealand51 contributions
Jan 2020
Went to the resort for a Conference and to Ski. Fantastic.
Stayed at the Westin Resort Hotel - very good facilities and service, Skiing was superb even though the snow was down a meter on normal and little powder. Trails were great, including some over 3km runs. Chairlifts and gondolas plenty and overall not too busy. Food occasionally average out on the ski field.
They went the extra mile to make sure that if things didn't go to plan, they made up for it - one lift wasn't working to get to the start of the mountain, so they provided buses door to door.
Would definitely return.
Stayed at the Westin Resort Hotel - very good facilities and service, Skiing was superb even though the snow was down a meter on normal and little powder. Trails were great, including some over 3km runs. Chairlifts and gondolas plenty and overall not too busy. Food occasionally average out on the ski field.
They went the extra mile to make sure that if things didn't go to plan, they made up for it - one lift wasn't working to get to the start of the mountain, so they provided buses door to door.
Would definitely return.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
soyamericanoenhk
Hong Kong, China73 contributions
Jan 2020 • Family
Of the two Marriott / Starwood ski resort properties in Hokkaido, this is the one I'll be coming back to.
Lots of choices for food and skiing.
For first time visitors with young families, there's more to do on the Rusutsu Resort side ( with ski school ). The facilities and lifts also feel newer on this side.
The Westin side is for hardcore skiiers.
Lots of choices for food and skiing.
For first time visitors with young families, there's more to do on the Rusutsu Resort side ( with ski school ). The facilities and lifts also feel newer on this side.
The Westin side is for hardcore skiiers.
Written 31 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aditiwaks
Singapore, Singapore5 contributions
Hi everyone , we are planning to travel from Singapore in first week of Dec 2022. Family with a 16 and and 8 year old. please guide us for how kuch snow can we get in Rusutsu and Sapporo (2nd week). Also how many days are enough to plan at wach place . Total itinery is approx 9-10 days. Thanks
aditiwaks
Singapore, Singapore5 contributions
Hi everyone , we are planning to travel from Singapore in first week of Dec 2022. Family with a 16 and and 8 year old. please guide us for how kuch snow can we get in Rusutsu and Sapporo (2nd week). Also how many days are enough to plan at wach place . Total itinery is approx 9-10 days. Thanks
Ertyu12345
Singapore, Singapore2 contributions
Hi, we are staying near the resort in Dec and bringing our own ski and snowboards. We would like to find out about ski lockers at the resort:
1. Can we reserve ski lockers in advance at the resort?
2. What is the overnight cost for each ski locker?
3. How many lockers do I need for 2 kid snowboards, 1 set of kid skis and 2 sets of adult skis?
soyamericanoenhk
Hong Kong, China73 contributions
I saw the Point System Lift Ticket.
How many points for West No. 1 Quad & West No. 2 Quad. & West Tiger Pair
ルスツリゾート
Sapporo, Japan2 contributions
Thank you for your inquiry.
West No.1 Quad and West No.2 Quad need 2pts and West tiger Pair lift needs 1pt.
Please refer below.
Point ticket
1 pt for Pair Lifts
2 pts for Quad Lift
3 pts for West Gondola
4pts for No.2 East Gondola & Isola Gondola.
*It is free to use Tower Pair Lift, No. 1 East Gondola, No. 1 & 2 Across Pair Lifts.
We are looking forward to welcoming you soon.
Rusutsu Resort
WhiteRose90
Singapore13 contributions
Hi, Can you please tell me about the free bus from Sapporo to Rusutsu (we are staying at the Westin) and how to book in advance. Thank you very much!
ルスツリゾート
Sapporo, Japan2 contributions
Thank you for your inquiry. We have a free shuttle bus from Sapporo to Rusutsu. The bus stops at Westin Rusutsu.
Bus #3301
08:00 Rusutsu Resort Sapporo Sales Office (near JR Sapporo St)
-->10:00 Rusutsu Resort Hotel & Convention
-->10:10 The Westin Rusutsu Resort
From RusutsuBus #3302
16:50 The Westin Rusutsu Resort
17:00 Rusutsu Resort Hotel & Convention
-->19:00 Rusutsu Resort Sapporo Sales Office (near JR Sapporo St)
Booking available from mid-October 2019 for the winter season.
Please keep checking Rusutsu resort official homepage access page.
We are looking forward to welcoming you this winter!
LoveToTravel1010
Sydney, Australia67 contributions
What are the food options for lunch at Rusutsu? On slope or have to go back to hotel?
ルスツリゾート
Sapporo, Japan2 contributions
Dear LoveToTravel1010,
Thank you for your inquiry. However, we are sorry for the slow reply.
We have 3 cafeterias(Steamboat, ISOLA 2000, and Cafeteria Lone Pine) on the base of Mt. Isola and East Mt., and also there is one on the base of West Mt. (Cafeteria HORN).
Operation period and hour may vary depending on the season, so please check the exact information at the site.
We hope this information helps and look forward to welcoming you next winter.
Best regards,
Rusutsu Resort
I want to hire gear from your resort, but I'm not staying at any of the hotels in the resort. Do I have to be a resident at your resort to be able to hire and use the ski lockers? And when hiring do I have to pre-book online or is hiring on the day okay?
leona t
Traralgon6 contributions
Can we hire overnight. We are staying at risitsu for 4 weeks
J..
Hong Kong65 contributions
I will transferring from Sapporo to Rusutsu with two piece of luggage. Bus arrives around 10am. Are there any lockers available at Rusutsu Resort or the Westin to store my bags while I ski in the morning and before I check into my nearby pension? Thanks
ルスツリゾート
Sapporo, Japan2 contributions
Thank you for your inquiry.
For skiers those who stay at accommodations outside Rusutsu Resort, coin-operated lockers are available inside our hotels.
However, space of lockers may not be enough depending on the size of your luggage, so we recommend you to ask the pension you will stay to keep your luggage before check-in and then visit us to ski.
We hope this information helps and enjoy skiing here, at Rusutsu Resort.
Rusutsu Resort
初めての北海道スキーを楽しみたいと思っています。思いっきり滑りたいのですが、飛行機の時間を考えると10時30分が限界です。早朝に動いているリフトはありますか？
ルスツリゾート
Sapporo, Japan2 contributions
田端香織 様
ご質問いただき誠にありがとうございます。
当スキー場は、基本的に朝 9:00より営業開始となっております。
もしもご来場の日程が、2018年1月1日(日)～8日(祝)・14日(日)・21日(日)・28日(日)・2月4日(日)・11日(日)・18日(日)・25日(日)に該当するようであれば、「日程限定・Mt.イゾラ ファーストトラック！」というイベントが通常リフト券と別途 2,000円(税込)・予約制にて参加することが可能です。こちらに関しましてはルスツリゾート公式ホームページにて詳細をご確認ください。
それでは田端様のご来場を心よりお待ちいたしております。
min ching c
Taipei, Taiwan
I will arrive at rusutsu Westin in the end of February for 5 days vocation.
Is there any skiing trainer can speak Chinese?
ルスツリゾート
Sapporo, Japan2 contributions
Hi, min ching c,
Thank you for your interest in Rusutsu Resort. Great to hear you will be visiting this winter season.
At Rusutsu resort we offer ski & snowboard lesson in Japanese and English.
Unfortunately, we currently do not offer lessons in Chinese, but if you request Chinese speaking instructor, we will try our best to arrange an instructor with some Chinese ability, if possible.
We hope this question helps and we look forward to welcoming you to Rusutsu Resort.
RUSUTSU RESORT SKI (Rusutsu-mura) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Rusutsu Resort Ski
- Rusutsu Resort Ski is open:
- Sun - Sat 9:00 AM - 5:00 PM
- Hotels near Rusutsu Resort Ski:
- (0.23 km) Rusutsu Resort
- (0.26 km) The Westin Rusutsu Resort
- (0.30 km) Rusutsu Lodges - Pension Lilla Huset
- (0.31 km) The Vale Rusutsu
- (0.46 km) Pension Morinoie
- Restaurants near Rusutsu Resort Ski:
- (0.11 km) Hokkaido Buffet Oktober Fest
- (0.16 km) Japanese-Style Pub Kakashi
- (0.09 km) Restaurant Belle Vue
- (0.09 km) Cafeteria Steamboat on Mt.Isola
- (0.09 km) Tea Lounge Dolche
- Attractions near Rusutsu Resort Ski:
- (0.09 km) Rusutsu Resort Public Bath South Wing
- (0.25 km) Rusutsu Resort Amusement Park
- (0.22 km) Amuse Rental Rusutsu
- (0.26 km) Hot Spring - Kotobuki
- (0.27 km) Rusutsu Onsen Kotobukinoyu