Chena Hot Springs Resort
Chena Hot Springs Resort
3.5
7:00 AM - 12:00 AM
Monday
7:00 AM - 12:00 AM
Tuesday
7:00 AM - 12:00 AM
Wednesday
7:00 AM - 12:00 AM
Thursday
7:00 AM - 12:00 AM
Friday
7:00 AM - 12:00 AM
Saturday
7:00 AM - 12:00 AM
Sunday
7:00 AM - 12:00 AM
About
Escape to this eco-friendly resort in the Alaskan wilderness. It has woodsy cabins, rustic lodges, and family suites, making it a popular getaway spot. The main highlights here are the geothermal hot springs lake, outdoor and indoor hot tubs, as well as heated indoor pools. In summer, you can try activities like horseback riding and ATV tours. While in the winter, you can go on a snowmobile tour, go ice fishing, and even join an elusive Northern Lights viewing tour. Visit the Aurora Ice Museum, which is open year-round, to view ice sculptures and enjoy an Appletini served in an iconic ice-carved glass. – Tripadvisor
Duration: More than 3 hours
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  • RanettaG
    Orlando, Florida8 contributions
    4.0 of 5 bubbles
    Off the beaten path!
    This is about an hour outside of Fairbanks and a lovely drive. I'd never seen a hot springs before so I wanted to see it. Very interesting. The Ice Museum is okay. We had lunch in the restaurant. Food was very good but the service was a little slow. So if you are planning to eat before your museum tour, allow extra time.
    Visited July 2023
    Written 22 July 2023
  • Jill G
    Ardmore, Pennsylvania1 contribution
    3.0 of 5 bubbles
    Good at best ; lazy staff ; not friendly or caring
    We arrived exhausted at 10:39 at night to find a check in woman who wasn’t the least bit interested in our needs. She told us that the place has a shuttle that operates twice a day. We neede to get into town for a tour the next morning and was told that the shuttle requires two days notice. We needed ice to keep certain foods cold due to dietary restrictions and we didn’t have our ice bucket with us and the ice is kept locked up. Therefore we could not get ice until morning. Everything was a hassle. We called for housekeeping the next day and we’re told they needed to be notified the day before. We asked if they could possibly fit us in as they weren’t full. Housekeeping never showed up. Everything seemed like the barest minimum request was too much to ask. Finally, when we walked into the restaurant one evening fo dinner we realized we weren’t sure whether or not we needed to wait to be seated. After hearing me ask my husband that question the worker sitting at the bar said : well you should have read the sign as you walk in. It’s on there. Yeah… service is a negative 10. Cute idea , the hot springs …. But even that wasn’t working well the first day we came. “ someone “ left the cold water on too long . That’s what we overheard. In my opinion , not worth the hour and fifteen minute drive from Fairbanks.
    Visited August 2023
    Travelled solo
    Written 6 August 2023
  • Peggy S
    8 contributions
    5.0 of 5 bubbles
    Very Enjoyable
    We visited Chena Hot Springs when we were staying in Fairbanks with our 4 grown children. All of us enjoyed going in the hot spring, and the kids had fun on an ATV tour while my husband & I had a tour of the dog kennel. We all had a great day.
    Visited August 2023
    Travelled with family
    Written 19 August 2023
  • Heather W
    24 contributions
    4.0 of 5 bubbles
    Enjoy a soak in the hot springs!
    Friendly service, room in the lodge was nice. Loved the hot springs! It was sprinkling out so with the cold and the hot temperature of the springs, it was perfect. Prepare to have a long wait at the restaurant for dinner. The food is good and the wait staff friendly they are just very busy since everyone eats there being an hour away from Fairbanks. Toiletries can be bought at the pool house if you forget something. The admin building has snacks you can buy. The Ice museum was closed for maintenance otherwise I would have rated five stars. We did the northern lights tour, it was too cloudy to see the lights but the ride in the Small Utility Support Vehicle was fun and the yurt was pretty cool and kept us warm.
    Visited August 2023
    Travelled with family
    Written 24 August 2023
  • Kevin K
    23 contributions
    4.0 of 5 bubbles
    Great time at the hot springs
    I am a professional traveler and a best selling novelist, but not a travel writer. My wife and I recently booked an over night at Chena Hot Springs Resort for our anniversary. It was wonderful. Our hotel room was great, close to the Hot Springs and the restaurant. Parking was easy and the staff was excellent, kind and knowledgeable. The food at the restaurant was excellent as well, with commensurate resort prices. When we first arrived, the weather was blue skies and beautiful. The second day it was cool and rainy but it didn't matter when you are in the out door hot springs pool. We even glimpsed a bit of the Aurora late in the evening after dark. Loads of old fashioned antique mining equipment, horse drawn wagons and other turn of the century artifacts placed throughout the resort made our imaginations leap as we strolled through the grounds hand in hand. A big surprise was an actual 1946 DC-6 aircraft mounted 30 feet in the air on a steel pedestal. It wase original aircraft that used to fly into the gravel runway, delivering supplies to the resort in the old days. Besides us, there were many other couples and families enjoying their time as well, feeding the ducks and wandering about the grounds. There are many other tours that we didn't have time for but would like to investigate on another visit. However, it was seventy degrees F, when we arrived. Touring the permanent ice castle and drinking a martini out of a glass made of ICE had a cool factor all it's own. Highly recommended. I would give this place a solid five stars except for the many walking/hiking trails. The trails themselves were great and there were maps readily available but the trails themselves are poorly marked or not marked at all. Deciphering where you want to go was a bit on the difficult side. If the resort reads these reviews, please put a sign with arrows at each junction of trails. One path can lead to multiple trails of varying difficulty. We are experienced hikers so we just explored and had a great time, but adequate signage would have been appreciated. Aside from the lack of signage, my wife and I thoroughly enjoyed our time at the resort and we'd do it again in a heartbeat.
    Visited August 2023
    Travelled as a couple
    Written 31 August 2023
  • Ron T
    Colorado Springs, Colorado56 contributions
    5.0 of 5 bubbles
    Awesome place.
    This is very uniq it is at the end of the highway about 100 miles south of the Arctic Circle. The ice house is a stop not to miss on the campus. Make sure you have a appletini and smash the ice glass. The greenhouse is also very interesting as they grow Thierry own vegetables for their restaurant. The springs themselves are relaxing, but not as large as the Blue Lagoon. The bottom was smooth and not abrasive on feet.
    Visited July 2023
    Travelled as a couple
    Written 5 September 2023
  • Rebecca H
    Colorado Springs, Colorado529 contributions
    4.0 of 5 bubbles
    Fun time at the Hot springs!
    We really enjoyed our visit at the Hot Springs (didn't stay, just came for the pools). We came with a tour group, as we didn't have a car in Fairbanks. The Hot Springs is about 60 mi outside of town and in a beautiful location, especially in the fall. They have a lot of different activities that you can do in addition to just the hot springs and a restaurant and bar on site. You need quarters for the lockers in the locker rooms, definitely take locker shoes/flip flops (though they have slides you can buy for $15 to $20), and you can rent towels for $5 if needed. Outdoor pool was really fun, and definitely warm. There isn't really anywhere to put your stuff and bringing a towel is plenty as there are hooks just as you enter the pool. The outdoor hot tub is significantly less hot than the pool and a good place to cool down. There is an indoor pool and indoor hot tubs, but we didn't use them so not sure about the water temperature in there. There isn't a lot of space to rest out of the pool, though there is a deck outside (cold in the winter!!!). We really enjoyed our visit and liked doing the ice museum ($10 each) with the Appletini ($20)!
    Visited September 2023
    Travelled as a couple
    Written 15 September 2023
  • Adrienne P
    Gainesville, Florida59 contributions
    5.0 of 5 bubbles
    Absolutely gorgeous spot that you cannot miss
    We were on the fence about going to Chena Hot Springs because of several bad reviews. So glad we decided to go! It was definitely one of the highlights of our time in interior Alaska. Contrary to other reviews, we found the staff friendly and accommodating. Some important tips: bring flipflops because you can't wear your boots in the locker room. Bring quarters because the pockets are coin operated. Bring a plastic bag to put your towel in to hang on the hooks. You can take your phone into the springs and rest it on one of the rocks for great photos. The water is HOT, so be prepared. It's fabulous but HOT...and I'm from Florida so that's saying a lot. The Ice Museum is open! Great tour but maybe skip the 🍏 tini and visit the bar instead. Chena Hot Springs is a must do!
    Visited September 2023
    Travelled as a couple
    Written 22 September 2023
  • Gail D
    Perth, Australia13 contributions
    3.0 of 5 bubbles
    Good luck enjoying the Ice House
    Austin, the bar tender at the Ice House would not serve us. We became very angry about being ignored by this obnoxious man. Despite several call-outs for our drink, he seemed to only serve those directly in front of me and the more we called out, the more he ignored us, serving all newcomers and even giving free top up drinks to repeaters. We complained at the tour desk and got a refund but strangely the manager got hostile as well when my husband mentioned Trip Advisor. I don't doubt that we were partly to blame, giving in to anger through frustration. The hotsprings visit was absolutely wonderful. Chena Sorings, on the whole, seemed run down and as we may have been amongst the last tourists for the season, I guess Austin and the manager were quite exhausted. I am so glad we didn't stay there. At the Ice House, I suggest you seat yourself first for a cocktail. We were the last (56th & 57th) to get served. Some of the displays are broken but the glass making demo is terrific.
    Visited September 2023
    Travelled as a couple
    Written 22 September 2023
  • Ken
    Loveland, Colorado1,308 contributions
    4.0 of 5 bubbles
    Chena Hot Springs ATV Tour
    The is a review of an ATV tour that started and ended at the Chena Hot Springs Activity Center. Some of the ATVs (Suzukis) were old and not well maintained. All had rev limiters that made them as "speedy" as 3-hp go-carts (remember them?). The trail wasn't all that long, but did involve a fun stream crossing. Most importantly, our guide was cool and wanted us to have fun. Without her, my rating would be lower.
    Visited July 2023
    Travelled with family
    Written 17 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles879 reviews
Excellent
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Very good
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Average
141
Poor
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BertieZ2017
New York City, NY35 contributions
5.0 of 5 bubbles
May 2024 • Friends
Oh … what a great day … if I knew about this a bit more I would have liked to stay overnight to experience the entire experience … massage, hikes, etc. Worth the trip … 2 hours from Fairbanks, but stay if you can for one night
Written 21 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rose C
Mission, TX28 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
We took a trip to Alaska with a single goal to see the Auroras. We had plans to fly into Fairbanks and stay for a few days. I explored activities in Fairbanks prior to arriving and felt that some experiences were overpriced. Chena Hot Springs Resort popped up in one of my several searches and offered everything we wanted to do in Fairbanks at a FRACTION of the cost! It was a no brainer. We were able to enjoy the have the unique experience of the hot springs, go dog sledding, ice fishing, visit an ice museum, go snowmobiling, and SEE THE AURORAS. Did I mention all this was within 48 hours! Must do if flying into Fairbanks.
Written 19 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JDDV10
Atlanta, GA6 contributions
2.0 of 5 bubbles
Jun 2024 • Family
The room was old and the shower was very small. The water was hard to regulate in the shower. It was either too hot or cold. No Wi-Fi in our room. I recommend getting a pass for the hot springs and staying somewhere else. A lot of mosquitos also.
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ginges_revenge
Brisbane, Australia5,567 contributions
2.0 of 5 bubbles
Mar 2024 • Couples
Chena Hot Springs is about just over an hours drive out of Fairbanks. You head out on State road 2 then head onto 56.5 mile road. This road ends at Chena Hot Springs and goes no further as it stops at the front gate of the resort. When we got in prior to check in time and did a partial check in. We had to wait about 2hrs begore the room was ready. We went back out and got the car out of the area reserved for checking in and then proceeded to drive around the car park for 10 minutes looking for a spot before finding one. Still wasn't sure if we were supposed to park there. We went in March and it was still icy on the road and the carpark was full on ice everywhere so it was a little slippery under foot. The car park was extremely full with day trippers at the Springs. Once we got checked in fully, we got our room in a little 8 room hut, 4 rooms down, 4 rooms upstairs. The rooms was fairly old and dated. It had 2 double beds in it, a little table, a TV with no reception and you couldn't get a picture. The bathroom was adequate, but it looked dirty but it was a lot of staining in the shower area.
The room had shutters on the windows which worked but the windows seemed a little wet and rotten.
It wasn't the best room ever but due to it being the only place to stay, we couldn't go any place else.
The hot spring was a short walk from the room as we were the closest bungalow hut to it.
You got a pass when checking in which allowed you to use the hot spring as much as you wanted to while staying there.
You needed quarters to access the lockers in the hot springs building. They had a note to coin machine there to help if you didn't have any spare change. You had to fill out waivers prior to to your first dip in the hot spring and this covered your time there. You got a towel at no charge. You got changed before going to the spring, stored your gear in the lockers and then walked to the entrance of the pool. There was an inside pool but it seemed grimy and I didn't like the look of it. You go out the door into the cold and down a small covered corridor to the ramp into the hot spring.
The temp was minus 14 degrees Celsius with a real feel of minus 20 degrees Celsius due to the wind blowing when we were there. The rocks around the pool were coated with a frosty ice due to the wind blowing the mist over them.
The pool temp was around 36 degrees Celsius and was nice to be in. It had some hotter and cooler areas in it as well. Being bald, it was cold on the old noggin. I wore a beany in the second time we went in later that night and it was much better.
We went to dinner at the only place available, and we didn't enjoy it. The food wasn't very good, the service not the best either, but its the only place you can get a sit down meal. The pricing was to much for what it was as well.
There was a small shop that heated up frozen meals for you if you bought them there and you could get tea and coffee and snacks as well as souvenirs. The tea and coffee was a must as you didn't have the facility in your room to make these. The prices here were actually OK.
This was also the meeting place for any tours you booked through the site.
We went for a dip in the hot springs in the morning before breakfast and the pool was hotter due to less people stirring the water up over the day. It was painfully hot in some areas of the pool and was not enjoyable.
We had breakfast at the restaurant again and again was disappointed in the food, service and pricing.
I was really bummed about our experience as it looked a lot better in the brochures.
I wouldn't recommend it as it didn't live up to its hype.
Written 8 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sharon G
1 contribution
2.0 of 5 bubbles
Jun 2024 • Family
I was looking forward to staying at this resort on vacation and we booked the Bear Family Suite but we were very disappointed by the condition of the resort beyond the main lodge. The suite we were assigned was disgusting. Although it was very roomy, it was old, dirty, and smelled horribly. The floors were warped. You could see years of accumulated dirt between the wide cracks in the floor boards. The bed linens smelled funky. The toilet moved, the cabinetry in the bathroom was falling apart. I refused to take a shower in the suite, it was stained and looked gross. The scary issue was that there was a hot water closet next to the main area of the suite with heat emanating out of it so fiercely that we had to open all of the windows and the screen doors just to tolerate being in the suite at all. Probably a geothermal structure but not sure, no obvious way to turn down the heat in the suite. I was worried to stay the night in the suite with my kids it was so extremely hot. We didn't complain to the front desk, figured the other suites in the place would be just as disgusting based upon the general appearance of the place. We considered just driving back to Fairbanks right then but we were exhausted and toughed it out. The hot springs were fun but the building was filthy in a lot of areas once you walked past the lobby. Dead bugs and mold everywhere. Despite the condition of the suite and hot springs, the restaurant food and service was very good, had the salmon pasta dish. Our kids enjoyed their meals too. We had to drag our luggage to the back of the resort to get to our suite as we could not drive our vehicle to the building. This was good exercise for us but would be a challenge for someone with limited mobility. I would have been happier to visit the springs and stay in Fairbanks rather than spend >$200 on the filthy/decrepit suite.
Written 5 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rob B
Blue Hill, Maine, United States3 contributions
2.0 of 5 bubbles
Jun 2024 • Couples
This place is very cheesy. Charged us $8 for 2 cups of poor coffee. Our room wasn’t much better than a YMCA camp. They also charged us for the 15 minute ice museum tour. Hiking signage was terrible and pool/spa was old and dirty. Had we known all this we would’ve stayed in Fairbanks and hiked for the day. Also the owner displayed very poor judgement during the fire of 2 years ago by not evacuating everyone and his animals despite pleas from Safety officials. Don’t waste your money.
Written 5 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

seasideljs
Joplin, MO311 contributions
5.0 of 5 bubbles
May 2024 • Friends
We did not stay at the resort but we went to the springs. It was unbelievable! There is a $15 fee for adults to use the indoor pool, hot tub and outdoor natural springs. Towels are $5 to rent but you can exchange them for dry ones so that is good! Lockers are 2 quarters each time you need to lock them. You have to be 18 to get into the springs. I wore flip flops down a sloped sidewalk to the springs entrance for safety. (If I had thought about it I would have taken water shoes!) I just left my flip flops and towel on a railing before I got in the springs. There is a zero entry concrete walkway with a handrail. At the entrance and near the rocks, the water is pretty hot, but keep walking and it gets a little cooler. This was a really great activity to do on our own with a rental car the day before our cruise tour started!! There are many other activities at the resort!
Written 29 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patricia T
Toledo, OH43 contributions
3.0 of 5 bubbles
May 2024 • Solo
I paid almost $200 to stay at the resort for a night in a dry cabin. While the cabin was spacious, it was NOT very clean. Small chunks of dirt and debris were scattered around though out, even in the chairs. I enjoyed soaking in the hot spring water, but I wouldn’t recommend staying there. With the lack of cleanliness it certainly was not worth the cost. A day use pass is only $20. Outhouses look like they have never been cleaned. Yes, I know it’s camping but it doesn’t take long to clean a toilet seat and floor.
Written 26 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny H
Melbourne, Australia79 contributions
4.0 of 5 bubbles
May 2024 • Friends
It was a bit of a drive out, though well worth it. Beautiful hot, hot springs in a large natural pool surrounded by rocks. Very relaxing.
A bonus with a ice sculpture museum and an ice bar, it was well worth paying for a martini to drink out of an ice glass.
Written 25 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abel R
Miami, FL654 contributions
5.0 of 5 bubbles
Jun 2023 • Friends
Didn’t stay at the resort. My friends and I just came for the hot springs. Had a great time! Chena Hot Springs was a great adventure on my Alaska trip! The hot springs were absolutely stunning, and we appreciated the adult-only atmosphere, which made for a truly relaxing experience.
Written 22 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CHENA HOT SPRINGS RESORT: All You Need to Know BEFORE You Go (with Photos)

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