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Phuket Tours Direct

Chalong, Thailand
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About Phuket Tours Direct
Phuket Tours Direct is the leading tour agency in Phuket, licensed by the Tourism Authority of Thailand. We have many years of experience from the numerous tour operators running tours in Phuket and for this website we have selected the best tours on offer in each category, based on the tour operators' professionalism, reliability and tour experience. Due to the volume of tours we are processing, we enjoy excellent deals from the tour operators which in turn allows us to offer the best prices in the business to our customers, hence we can confidently exercise our Best Price Guarantee policy.
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Phuket Tours Direct
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Valerie K wrote a review Mar 2020
Thailand2 contributions2 helpful votes
I would like to thank Phuket Tours Direct for continuing with my booked tour on Monday 21 March even though I was the only client doing that tour. The owner showed me other places along the way, that weren’t a part of the original tour package. I had used this tour company for two other water cruises in Phuket, and each time I found that they used companies who spoke good English and were very informative about the local area.
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Date of experience: March 2020
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Silvia wrote a review Feb 2020
4 contributions3 helpful votes
We booked 2 trips with Phuket tours direct. First one was the Phi Phi + Bamboo islands and it was perfect, the driver picked us from the hotel exactly on time, the crew from Ocean mania were just great ,our guides Honey and Mina very knowledgeable about the islands, helpful,always smiling and entertaining us on boat. Food was good as well, a buffet with everything for everyone. This is a memorable day for me and my family Thank you! The second trip was the Khao Lak safari with” Sutin Group” The tour guide barely spoke English and barely spoke to us. Very poor lunch which was included in the price. The air conditioner was broken and the car was dirty. The staff from the Elephant trekking and bamboo rafting they were great! 10+ for the guys from Ocean mania, and the staff from the bamboo rafting & elephant trekking 0 for Sutin group
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Date of experience: February 2020
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Anonymous wrote a review Feb 2020
1 contribution1 helpful vote
The tour guy Sunny was very informative, helpful and friendly. I would highly recommend. The only thing that I did not like was the fact that we passed by the monkey island without having a stop there (which I think was on the list of the tour).
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Date of experience: January 2020
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Khaled wrote a review Jan 2020
1 contribution1 helpful vote
BEWARE! DO NOT BUY TICKETS FROM THIS COMPANY. I bought a ticket for white water rafting + ATV + monkeys + elephants trekking for 1,550 ..... and when I asked the people in the trip they said they bought it from the street tours for 800!! The 5km rafting and the trip was fun but this company is a ripoff!
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Date of experience: January 2020
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Response from PhuketToursDirect, Owner at Phuket Tours Direct
Responded 8 Jan 2020
It is simply not true. Obviously no tour agent will sell a single tour for several hundred bath less than what they have to pay the tour operator for the tour.
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LoveTravelling1116 wrote a review Dec 2019
Singapore, Singapore660 contributions129 helpful votes
+1
Phuket Tours Direct offers one of the cheapest tours and best deal as compared to the other numerous tour agencies (both online and in-store)! In gist, we booked 3 tours for 2 people online – Coral Island with sea activities, Koh Phi Phi and Bamboo Island and Similan Island, and we would not hesitate to recommend booking with Phuket Tours Direct! The agency which they engaged delivered exactly as what the itinerary stated. We were delighted that vegetarian lunch was provided for all tours and two out of three tours provided decent vegetarian food that filled our stomach. The first lunch at Coral Island was quite horrible as the vegetables were not cooked thoroughly enough, as it felt like eating it raw. Each day, we will be waiting at the hotel reception lobby area to wait for a mini bus to fetch us to the boat departure area. Most of the bus drivers will either be slightly late by around 15 minutes or are rather prompt. On one occasion, we were late by 5 minutes, and the bus driver contacted the receptionist to ring us. Some of the bus drivers will check your email ticket carefully before allowing you to board the bus. Upon reaching the boat departure area, one is greeted with a mini buffet with simple breakfast which could include toasted bread with butter and jam, biscuits and some drinks like coffee and tea. There is a washroom at this area too, and most people would visit it before embarking on the boat ride. For some island tours, we are required to pay for Island Entrance Fees which vary according to which Island you visit, as well as to mark our attendance. After which, they will dispense a wrist band to each of us and everyone in the same boat will receive the same colour. We were given some briefing about the islands which we will be visiting etc. Overall, the tour guides do provide rather decent customer service, and were polite and able to communicate in English and even simple Mandarin! On our return trip, we had purchased the hardcopy photos with their customised photo frame for THB 200 each. There will be mini buses waiting for us to fetch us back hotel. For some trips, we were encouraged to provide tips though not obliged to do so. However, the trip could be better improved if the boats are less overpacked by a few people, as we were given very little space to seat. It felt cramped, and some boat trips were a little rocky due to choppy waters. Secondly, I deeply regretted purchasing the Banana boat activity in Coral Island as that was an extremely high-risk activity for non-swimmers. The banana boat literally threw us up and down, and almost into the sea much to my horror and screaming. As for the sea-walking activity, I personally felt that the time given in the sea was too minimal. Overall, it was still an enjoyable trip and rather value for money.
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Date of experience: March 2019
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