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Carlsbad Caverns National Park Visitor Center

727 Carlsbad Cavern Hwy, Carlsbad Caverns National Park, NM 88220
+1 575-785-2232
Review Highlights
Carlsbad Caverns NP

This is an amazing place! Although it is about 20 miles outside the city of it's name, this is a... read more

Reviewed yesterday
Reston, Virginia
Words cannot describe...

Absolutely amazing caverns! I very much appreciated that rangers encourage whispering while walking... read more

Reviewed 1 week ago
Ottawa, Canada
via mobile
Read all 804 reviews
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  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift shop” (84 reviews)
“natural entrance” (135 reviews)
727 Carlsbad Cavern Hwy, Carlsbad Caverns National Park, NM 88220
+1 575-785-2232
Write a ReviewReviews (804)
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1 - 10 of 774 reviews

Reviewed yesterday

This is an amazing place! Although it is about 20 miles outside the city of it's name, this is a "must-see" attraction. Make sure you leave yourself plenty of time to walk the well lighted trails and paths provided by the park. Summer months could...More

Thank jimmorin2014
Reviewed 1 week ago via mobile

Absolutely amazing caverns! I very much appreciated that rangers encourage whispering while walking through the caves; it was very quiet, adding to the sense of awe and also minimizing impact on wildlife in the cave (though most critters only live near the mouth). Also, if...More

Thank Kuruma135
Reviewed 1 week ago via mobile

Gift shop has a large variety of souvenirs from post cards to magnets to t shirts and books. Something for everyone.

Thank rkserv2002
Reviewed 1 week ago via mobile

We were short on time when we visited so we took the elevator round trip on our visit. Such a beautiful, cool place to visit! We enjoyed the different views that changed around every corner. The lighting was very good. But I would suggest the...More

Thank Tom P
Reviewed 2 weeks ago

The visitor's center is simple, but the exhibits are informative. Best is the diagram of the caverns. The park ranger that introduces the natural entrance was AMAZING. She was funny, informative, and easy to understand.

Thank 7,268
Reviewed 2 weeks ago via mobile

We took the Ranger Tour to the King’s Palace. It takes almost two hours to complete. Fascinating! But it is only a part of the caverns! One room is 14 football fields long! You can enter by the outdoor entrance, Or if you are taking...More

Thank Marncol
Reviewed 2 weeks ago

The visitor center was a typical gift shop, but they did have quite a few unique souvenirs. My little ones got a bat necklace made of shells, dream catcher earrings, and a national park puzzle. It was busy, but large enough to accommodate everyone.

Thank Celisa H
Reviewed 2 weeks ago via mobile

Great place all the way around. The staff was very friendly talkative and very helpful. Lots of imformation Everyone needs to go here.

Thank jbk2003
Reviewed 2 weeks ago

I have been to numerous caverns in America (Luray, Mammoth, Colossal, Crystal), including underwater, and this is the most impressive of all. Stick around to watch the bats fly out in the evening. Eerie.

Thank magicdragon007
Reviewed 3 weeks ago

The Visitor Center was very busy with lots of visitors when we were there. Lines for tickets. Few, but helpful rangers. Get an audio to enhance your experience.

Thank jbwhitehouse
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Nearby Restaurants
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.00 km away
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Nearby Attractions
Carlsbad Caverns Natural Entrance Tour
1,402 reviews
.67 km away
Big Room
767 reviews
.65 km away
Bat Flight Program in Carlsbad Cavern National Park
477 reviews
.64 km away
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Questions & Answers
26 July 2017|
AnswerShow all 3 answers
Response from Robin T | Reviewed this property |
Yes and I would bring the wheelchair. They have a elevator you can use to go down and back up to the Big room area. It is too steep to walk down and takes about an hour. You will enjoy it. While your there the restaurant in... More
13 June 2017|
AnswerShow all 2 answers
Response from mom22sons | Reviewed this property |
I wasn't aware of those tours. We did the complete walking tour. You enter from the outside and see parts of the cave that those who take the elevator do not. We thought that was the best.
21 February 2017|
Response from Steve1362 | Reviewed this property |
Small children are permitted on the self guided tours (Natural Entrance and Big Room) but strollers and such are not permitted. Children under 4 are not permitted on any of the Ranger guided tours (King's Room for... More