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Museum of the City (Museo de la Ciudad)

Certificate of Excellence
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Address: Calle Tacon | Plaza de Armas, Havana, Cuba
Phone Number:
+53 7 8616130

TripAdvisor Reviewer Highlights

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Mediocre city museum housed in a Stunning Palace & Setting

The Museum of the City of Havana is worth visiting simply for the beautiful building its located in. It was the Governor's Palace before the Revolution. Its elegantly furnished... read more

Reviewed 8 September 2016
New York City, New York
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83 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Hong Kong, China
Level Contributor
42 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 14 March 2017

The architecture was great. But the museum was not well maintained and the display was below average. Not much to see other than the building itself.

Thank Heronie M
Princeton, New Jersey
Level Contributor
151 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
Reviewed 10 March 2017

Lovely building and courtyard, almost deserted when we were there, except for the perfunctory State workers in every room who followed us about with no apparent purpose. Not a whole lot to see however.

Thank Jonathan K
Fort Lauderdale, Florida
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 8 February 2017

Wonderful example of baroque architecture, the Palacio de los Capitanes Generales aka Governor’s Palace served as Spanish colonial headquarters until 1898, then it served as the center of U.S. military administration (1898-1902), then a Cuban president’s residence, and lastly City Hall. . There are little ladies stationed all over the palace and if you want to wander alone try to... More 

Thank kerryhross
New York City, New York
Level Contributor
177 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
Reviewed 8 September 2016

The Museum of the City of Havana is worth visiting simply for the beautiful building its located in. It was the Governor's Palace before the Revolution. Its elegantly furnished with antiques and works of art. Honestly speaking I found it to be lacking historical city information. The staff for the most part seemed bored and unwilling/unable to provide any information.... More 

3 Thank YogiJuancarlos
London, United Kingdom
Level Contributor
233 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 215 helpful votes
Reviewed 7 May 2016

Some reviewers suggest that they would have learned more with one of the guides - well, they obviously didn't see the guide that tried to attach herself to me. She barely spoke english, wasn't very helpful, and they seem to earn their extra fee by being able to let you past the rope barrier to access a few extra rooms.... More 

1 Thank fartoomanyusers
Santiago, Chile
Level Contributor
328 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
Reviewed 21 April 2016

beautiful building hosting an interesting (if poorly guided) collection....some really interesting pieces

2 Thank 1974AAUU
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 31 January 2016

Had a brief opportunity to visit the museum during a Havana tour. The building is stunning and the exhibits look interesting but I don't speak or read Spanish so the descriptions were incomprehensible to me. I would suggest engaging a tour guide to get more out of your visit.

2 Thank Paul T
Sydney, Australia
Level Contributor
1,213 reviews
512 attraction reviews
common_n_attraction_reviews_1bd8 572 helpful votes
Reviewed 31 January 2016

We made a fundamental error when visiting this museum by paying just the minimum amount (2 CUCs each) for museum entry. If we had been a little less thrifty with our CUCs, for the outlay of just a few more we could have had the services of a guide or at least use of an audio-guide in English. I think... More 

3 Thank JElliot32
Albuquerque, New Mexico
Level Contributor
155 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
Reviewed 6 January 2016

This Museum, also known as The Palacio de los Capitanes Generales, is located on the Plaza de Armas, near the Bookseller's Market. The building housed the former governors of Havana. The street in front of the building has wooden cobblestones to make the carriages passing the residence not so loud. I found the building easily. It is a huge imposing... More 

4 Thank Terri R
Montreal, Canada
Level Contributor
188 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 146 helpful votes
Reviewed 25 November 2015

We visited in November 2015 and about half of the exhibit rooms were closed due to renovations. We paid the 7 or 8 CUC for the entrance and the audio guide, which can be tuned to English. Good thing, as the descriptions in the museum are only in Spanish. What was disappointing though is the fact that we weren't told... More 

3 Thank Isa-Francis

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?