Tours and Tickets by Marinarium Excursions Snorkeling Cruise
Overview
Snorkel and sightsee at the Marinarium and along the Cabeza de Toro coast on a half-day tour from Punta Cana. Enjoy the scenery on a sightseeing cruise along the coast, then jump in with provided snorkel gear to explore the underwater world. Stop at a waist-deep lagoon to relax and purchase drinks from the swim-up bar. Snacks and unlimited drinks included on board the boat.
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Review of: Marinarium Snorkeling Cruise from Punta Cana
Excursion was amazing! Beautiful waters, kind staff, and incredibly fun. The staff on-shore though were rude and slow. We waited almost an hour to leave on the boat but were scolded for trying to walk out to the beach. We had to wait in an empty white room with no updates on how long it would be. When we returned it became horrible. We were shown to our bus, told by staff it would be ten minutes and ended up waiting on the bus for AN HOUR. When we would ask staff how long it would be, they always repeated, “Ten minutes!” We missed our dinner reservations at our resort and were starving. This was incredibly disappointing after such a beautiful excursion. There was no apology from the staff OR our Amstar rep.…
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Date of experience: January 2022
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Response from Heike B, Costumer Service Assistant at Marinarium Excursions Snorkeling Cruise
Responded 2 days ago
Dear Tara S, Thank you for your review and we are happy that you enjoyed the excursion. We apologize for the behaviour of the on-shore-staff. We will talk with the corresponding department to make sure that this will not happen again. We are glad that you told us since we are always interested to improve our services. Nevertheless we hope that you can keep the nice moments of the excursion in mind. We wish you all the best, Kind regards, Your Marinarium Parks
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Overall very good experience. Boat was clean, excursion was fun, and staff was super entertaining and helpful. Only thing I think I would improve of is explaining that snorkeling gear has been thoroughly cleaned and better assortment of mask sizes.
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Review collected in partnership with this attraction
Date of experience: January 2022
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Response from Heike B, Costumer Service Assistant at Marinarium Excursions Snorkeling Cruise
Responded 1 week ago
Dear dan25932022, Thank you so much for your review and your suggestion. We hope to see you again on your next stay in Dominican Republic. Kind regards, Your Marinarium Parks Team
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Our snorkeling cruise was one of the highlights of our vacation!! We were able to swim and see the sharks and sting-rays up close! The water and boat was perfect! Best part was the crew, they were professional, we felt very safe. They were fun and entertaining! Good job crew!!! I would 100% recommend and go again!!…
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Review collected in partnership with this attraction
Date of experience: January 2022
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Response from Heike B, Costumer Service Assistant at Marinarium Excursions Snorkeling Cruise
Responded 1 week ago
Dear Painter3144, Thank you for your lovely comment. We are glad to hear that you enjoyed the time and the staff is happy that you mentioned them. We wish you all the best and hope to see you again on your next stay in Dominican Republic! Kind regards, Your Marinarium Parks Team
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Just look for Brenda and her Team. We'd had a splendid time on the boat and put in the water. Always having fun and party responsibly is their moto!
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Review collected in partnership with this attraction
Date of experience: January 2022
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Response from Heike B, Costumer Service Assistant at Marinarium Excursions Snorkeling Cruise
Responded 1 week ago
Dear 987vencislavd, We are happy to read that you liked the excursion and the team! The staff will be glad to read your comment. Thank you so much for your review. All the best, Kind regards, Your Marinarium Parks Team
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We rented a private catamaran for our family of five. The tour guide (Jose Cuervo :) was very knowledgeable and fun. The rest of the crew were respectful and very efficient. It was a great family outing and a memorable experience.
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Review collected in partnership with this attraction
Date of experience: December 2021
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Response from Heike B, Costumer Service Assistant at Marinarium Excursions Snorkeling Cruise
Responded 1 week ago
Dear ninatgomez, Thank you for your nice review. We are happy to hear that our staff was profesional and they will be pleased to read your comment. Thank you, All the best and kind regards, Your Marinarium Parks Team
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