We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zen Spa

1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
+1 787-722-8433
Website
Save
Review Highlights
Early Birthday Present

What an enjoyable afternoon of pampering! From the moment you enter the front entrance there is a... read more

Reviewed 4 weeks ago
unctompr
,
Orocovis, Puerto Rico
via mobile
Super relaxing + the best customer service everywhere

I visited Zen Spa Retreat at the Sheraton Convention In San Juan. This was my second visit I first... read more

Reviewed 4 weeks ago
angiemar88
,
New York City, New York
via mobile
Read all 196 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering over 60,000 Spa Treatments a year! We invite you to experience ZEN SPA where wellness, personal care and beauty are combined in an atmosphere of pure calmness. Imagine opening the doors to the perfect and peaceful oasis where all your senses are awakened. From the moment you enter ZEN SPA, your sense of smell is stimulated with the therapeutic scents of essential oils. The use of natural colors and fibers is easy on the eyes, a complement to the simplicity and purity of the Asian-inspired decor. Your ears dance with the soft sounds of nature that are gifts to your soul, instantly altering your state of mind and easing tensions. Fresh fruit, herbal tea and water revitalize your sense of taste. Soothing facials and body treatments stimulate your sense of touch and energize your skin.
  • Excellent71%
  • Very good8%
  • Average8%
  • Poor4%
  • Terrible9%
Travellers talk about
Closed Now
All hours
Hours Today: 8:00 AM - 7:00 PM
LOCATION
1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
CONTACT
Website
+1 787-722-8433
Write a Review
Reviews (196)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 172 reviews

Reviewed 4 weeks ago via mobile

What an enjoyable afternoon of pampering! From the moment you enter the front entrance there is a sense of tranquility enhanced by soothing music and pleasant aromas. All staff that I encountered were cordial and engaging. The 2 ladies that did my manicure and pedicure...More

Thank unctompr
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 4 weeks ago

What a great Bday gift! We are so happy that you share that special time with us. We look forward to celebrating many other celebrations with you. Have a great and ZENful day!

Reviewed 4 weeks ago via mobile

I visited Zen Spa Retreat at the Sheraton Convention In San Juan. This was my second visit I first went in August which I purchased a Gustazos with my sisters which I got Carlos for my massage and he is the best you need to...More

Thank angiemar88
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 4 weeks ago

Hello Angie! We are great review - thorough and neat! It's all about customer service like you mentioned. We'll share with our team and hope to have you back with us very soon. Have a great and ZENful day!

Reviewed 22 August 2017

The service is outsanding, the environment soothing and the amenities great! It was an amazing experience.

Review collected in partnership with this attraction
Thank Anna G
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 23 August 2017

Hello Anna, Thank you for your 5-star review. We will always thrive to be your place to heal and look forward to having you back. Have a very ZENful day!

Reviewed 19 August 2017 via mobile

If you are looking to relax and pampered yourself ZenSpa is a great alternative. I have been there multiple times and the service is always great!

Thank Andres G
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 21 August 2017

Andres, we really appreciate your review. We look forward to pampering on your next spa visit. Have a ZENful day!

Reviewed 13 August 2017

On time services in a perfect environment for relaxing and improving your health . Just the right place for a perfect retreat .

Review collected in partnership with this attraction
Thank Eduardo S
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 14 August 2017

Hello Eduardo - Thank you for your amazing review. We look forward to pampering you again. have a ZENful day!

Reviewed 7 August 2017

Don't bather to ask for a deep tissue. Other than that, nice place and great customer service, free parking (4 hours) and you can enjoy hotel amenities even if you are not staying there.More

Review collected in partnership with this attraction
Thank Abel R
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 9 August 2017

Hello Abel, We are very sorry that we did not meet your expectations. Our Massage Therapists are fully trained for this technique and pressure is applied according to the assessment of the client's needs. Hopefully on your next visit you'll experience the pressure you need...More

Reviewed 1 August 2017

The massage and facial was AMAZING!!! Francis and Michael are very professional. Erica the front desk girl was very helpful.

Review collected in partnership with this attraction
Thank Verónica G
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 1 August 2017

Verónica, Thank you for your 5-star review. We will definitely share with the team and look forward to pampering you again! Have a ZENful day!

Reviewed 30 July 2017

I have to say that it was my first time on Zen Spa but it's for sure not my last. Since we arrive the service, attention, friendly and can't for get the appearance of the facility were amazing. I highly recommend to life that experience.

Review collected in partnership with this attraction
Thank Jaime V
Reviewed 25 July 2017

Customer focused attentions, soothing music and dimmed lights welcome you to a formidable experience. Service includes hotel's gym and infinity pool with panoramic view of San Juan Bay and Isla Grande Airport. Erika heads the reception area and is fully a services menu expert who...More

Thank RagdeEdgar
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 26 July 2017

Edgar, Thank you for your 5 stars! We are really happy that you enjoyed you time with us and look forward to pampering you again!

Reviewed 19 July 2017

Birthday celebration with sister and niece! Always special to take time with loved ones, more so @ this location!!!

Review collected in partnership with this attraction
Thank josephinem715
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 20 July 2017

We are so happy that you celebrated your birthday with us! It is indeed a birthday retreat. We look forward to pampering you again. Have a ZENful day!

Nearby
Nearby Restaurants
Serafina San Juan
2,955 reviews
.15 km away
1919 Restaurant
745 reviews
.15 km away
Ben & Jerry's Condado
856 reviews
.09 km away
di Parma Trattoria
858 reviews
.07 km away
Nearby Attractions
Condado Beach
1,148 reviews
.16 km away
Casino del Mar at La Concha Resort
206 reviews
.34 km away
Ashford Avenue
269 reviews
.18 km away
Plaza Ventana del Mar
102 reviews
.06 km away
Ask a question
Questions & Answers
Iowabeach
8 February 2017|
AnswerShow all 3 answers
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello, Thank you for contacting us via TripAdvisor. We do offer couple's massages starting at $185 which includes complimentary use of relaxation lounges, sauna and steam room. Should you need any assistance with your... More
0
Votes
Nahirys B
14 December 2016|
Answer
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello Nahirys, Thank you for your interest in ZEN SPA. We certainly offer Couple's Massages as well as Packages. Although we do not sell champagne, some packages do include it. However, as a TripAdvisor member, we... More
0
Votes
Yelixa C
28 September 2016|
AnswerShow all 2 answers
Response from Pilar W | Reviewed this property |
I have gone to both places. They are both very nice and great service. But one in San Patricio is smaller. And you have to pay for parking. The one on Ashford in El Condado validates a valet parking and the area is... More
1
Vote