We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
Phone Number:
+1 787-722-8433
Today
08:00 - 19:00
Closed now
See all hours
Hours:
Sun - Sat 08:00 - 19:00
Description:

We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering...

We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering over 60,000 Spa Treatments a year! We invite you to experience ZEN SPA where wellness, personal care and beauty are combined in an atmosphere of pure calmness. Imagine opening the doors to the perfect and peaceful oasis where all your senses are awakened. From the moment you enter ZEN SPA, your sense of smell is stimulated with the therapeutic scents of essential oils. The use of natural colors and fibers is easy on the eyes, a complement to the simplicity and purity of the Asian-inspired decor. Your ears dance with the soft sounds of nature that are gifts to your soul, instantly altering your state of mind and easing tensions. Fresh fruit, herbal tea and water revitalize your sense of taste. Soothing facials and body treatments stimulate your sense of touch and energize your skin.

read more

TripAdvisor Reviewer Highlights

Read all 143 reviews
Visitor rating
  • 78
    Excellent
  • 13
    Very good
  • 15
    Average
  • 7
    Poor
  • 16
    Terrible
Completely surprised by everything!

In the past I had heard rumors about people having bad experiences at Zen Spa but my boyfriend surprised me with a spa day and I have to say they have excellent service... read more

Review collected in partnership with this attraction

5 of 5 bubblesReviewed 2 weeks ago
Ohammy
,
Dorado, Puerto Rico
Add Photo Write a Review

143 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 129: English reviews
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW

First time going to a Zen Spa and I was so excited! Got a gift certificate for Christmas and I really wanted to use it. First of all, the shoes aren't true to size and are VERY uncomfortable. I suggest you bring your own flip flops, as I luckily did. Second, the room temperature was so cold that it made... More 

Helpful?
Thank Maria Georgina N
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Dear Maria Georgina, We are very saddened to hear about your spa experience with us, as our mission is to pamper guests beyond their expectations to make them look and feel their best. We apologize for any inconvenience experienced during you spa day with us. Upon receipt of you review, we immediately contacted all personnel that took part of your... More 

Dorado, Puerto Rico
1 review
5 of 5 bubbles Reviewed 2 weeks ago

In the past I had heard rumors about people having bad experiences at Zen Spa but my boyfriend surprised me with a spa day and I have to say they have excellent service, incredible and friendly staff. I simply loved it! Btw, the experience was at their Condado location.

Review collected in partnership with this attraction

Helpful?
Thank Ohammy
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

We simply love it too and are extremely happy that you we exceeded your expectations. Looking forward to pampering you again very soon. Have a ZENful day! More 

Mayaguez, Puerto Rico
Level Contributor
115 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Decided to go for a couples deep tissue massage and facial therapy. All personnel are wonderful. Although the deep tissue massage is around an hour...time flies by...champagne welcoming as well as fruits and cookies ready at our disposal. Sauna and steam rooms as well as a couple relaxation area. Zen music all around in a wonderful relaxinh environment. Definitely recommend... More 

Helpful?
1 Thank IT_Professor
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

We are so delighted that you had a great experience with us! Thank you for such wonderful review. Looking forward to your next visit at Zen Spa. Have a ZENful day! More 

LAS PIEDRAS
1 review
5 of 5 bubbles Reviewed 4 weeks ago

Highly recommended. A friendly and relaxing place. Has a group of professionals providing the best service from your arrival.

Review collected in partnership with this attraction

Helpful?
Thank NELLY Vianette S
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Nelly, We immensely appreciate your review. We look forward to pampering you again. Have a ZENful day! More 

San Juan, Puerto Rico
Level Contributor
68 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 16 December 2016

The service at Zen Spa was good as always. The masseur (Gustavo) really provided the service one would expect. He offered a massage in detail and with a dedication.

Review collected in partnership with this attraction

Helpful?
Thank Joel R
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Joel - Thank you for your review. We will certainly share with the team. We look forward to pampering you again. Have a ZENful day! More 

2 reviews
5 of 5 bubbles Reviewed 14 December 2016

On December 11, 2016, the service was excellent. Not like prior visits when massages did not last the time frame advertised. When I asked, the reply was that I arrived just in time instead of 15-30 minutes before my appointment. So, next time, arrive earliet and set the clock.

Review collected in partnership with this attraction

Helpful?
Thank Sonia L
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Sonia - Thank you for your review. It is certainly best to arrive 30 minutes ahead of time to have enough time to check-in and unwind prior to your service. We look forward to pampering you again. Have a ZENful day! More 

Guaynabo, Puerto Rico
1 review
5 of 5 bubbles Reviewed 12 December 2016

Relaxing and pampering with friends, what better way to manage pre wedding stress. Great services and atmospheres.

Review collected in partnership with this attraction

Helpful?
Thank Maribel C
San Juan, Puerto Rico
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2016

Staff is always very professional and courtesy. Very relaxing atmosphere and wide variety of services offered at decent prices with parking avaliable.

Review collected in partnership with this attraction

Helpful?
Thank Kristen P
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Kristen, We love that you love Zen Spa and really appreciate your 5-star review. Looking forward to pampering you again. Have a ZENful day! More 

Fajardo
1 review
5 of 5 bubbles Reviewed 9 December 2016

Was the must relaxing experience. I enjoy a 100% the massage. I recomend your Spa to everybody. You are the best!!!!!

Review collected in partnership with this attraction

Helpful?
Thank maragaray7277
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Mara, We really appreciate your awesome review and look forward to pampering you again. Have a ZENful day! More 

Puerto Rico
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 November 2016

The service was spectacular in all areas. Great and friendly staff, location of the Spa in the Condado Area of SJ with views of the beach, very relaxing.

Review collected in partnership with this attraction

Helpful?
Thank Maggie923
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Maggy, Thank you for your 5-star review. We will share with the CONDADO team and look forward to pampering again. Have a ZENful day! More 

Travellers who viewed Zen Spa also viewed

San Juan, Puerto Rico
 
San Juan, Puerto Rico
San Juan, Puerto Rico
 

Been to Zen Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Zen Spa and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Zen Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?