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Address: Mongoose Junction | Cruz Bay, 00831, St. John
Phone Number:
+1 877-800-9998
Website
Today
10:00 - 17:00
Closed now
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Hours:
Sun - Sat 10:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 15 reviews
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    Excellent
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    Very good
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  • 3
    Terrible
Great customer service

Tracey took care of us and guided us towards purchases that will become our St. John keepsakes! The information she provided and her professionalism was outstanding.

Reviewed 8 April 2016
shelly4fun
via mobile
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15 Reviews from our TripAdvisor Community

Traveller rating
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Showing 15: English reviews
Oklahoma City, Oklahoma
1 review
Reviewed 2 days ago NEW

I was engaged in St. John and went to Little Switzerland to purchase my engagement ring. St. John is mine and my fiancees favorite place in the world, so it seemed perfect! I was assured by the salesperson that the ring I purchased could be sized in the states. When I retuned home I was informed by my jeweler that... More 

Helpful?
Thank jamieokc
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 17 December 2016

I rarely post reviews online but I wanted to this time because the team at Little Switzerland (Tracy the manager , Christi in sales as well as Derek ) all went over and above to provide a fantastic customer service experience. I was in St.John last month in November and went to their store to look for a hard to... More 

Helpful?
Thank Dschwabnola
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thank you for this great review! We're so glad that you enjoyed your experience. Please let us know if we can assist with anything else. More 

Ohio
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016

My husband and I stopped in to see what items they had. Not pushy at all, just came over when we had a question or not. I felt really good with the items we got from this shop. I would recommend if you are looking for a timepiece or a nice ring or such swing in.

Helpful?
Thank Abby88101
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for this great review! Your recommendation is the greatest compliment. If there is anything else we can assist you with, please let us know. More 

Longview, Texas
Level Contributor
66 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 6 June 2016

I bought a Pandora St. John charm the first visit. My husband wanted to go back & we returned later and purchase 2 Movado watches. Excellent price since we had been checking them out at home. Loved the displays and the customer service was top notch!

Helpful?
Thank bneal1955
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We're so glad that you decided to stop into our store. More 

Virginia
1 review
Reviewed 17 April 2016 via mobile

Tracy was great! She took care of us, very helpful to choose watch and ring. She was very professional. Truly recommend to go to Little Switzerland in St John. We will definitely come back again.

Helpful?
Thank Blanka E
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for sharing your experience! We look forward to seeing you again! More 

2 reviews
Reviewed 12 April 2016

Stopped in to purchase my Pandora bracelet, Liza was more than helpful in helping my pick out my beads. Look forward to many more purchases at little Switz!!

Helpful?
Thank Teesababy6548
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We look forward to seeing you again! More 

Level Contributor
6 reviews
3 attraction reviews
Reviewed 8 April 2016 via mobile

Tracey took care of us and guided us towards purchases that will become our St. John keepsakes! The information she provided and her professionalism was outstanding.

Helpful?
Thank shelly4fun
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! More 

Minnesota
Level Contributor
54 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 7 February 2016 via mobile

I was surprised to read the negative reviews posted about Little Switzerland on St John. I stopped in twice over the last week as a "browser". I got exactly the kind of attention I wanted. Great information with no pressure. Derek is an incredibly well informed specialist in nice timepieces. He was very helpful, and not pushy at all. I... More 

Helpful?
Thank Stephen G
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We're glad that you enjoyed your experience! More 

Grosse Pointe Woods, Michigan
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 31 December 2015 via mobile

The first time we went to shop here it was 6:05pm. They had just closed for the day. We went back the next day. Three of us made purchases. The saleswoman was not very friendly and, not at all familiar with the Pandora line. If, I knew of any other jewelry store in the area I would have left. Maybe... More 

Helpful?
Thank Beth F
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thank you for your review. We're sorry to hear that you were disappointed by your experience. If you would like to discus this further, please call our Customer Service team. We want to ensure your satisfaction. More 

Houston, Texas
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 12 September 2015 via mobile

Wife purchased some fine jewelry items and I purchased a fine watch. By not paying sales tax and with the discount, I believe it was well worth it to buy here rather than the mainland. Wife is very familiar with the pricing on the jewelry she bought and I knew the pricing on the watch as well, so we are... More 

Helpful?
1 Thank Bill R

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