We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
tres rios 2018

all of the wait staff and butlers were very pleasant and very helpful. They are always smiling and... read more

Reviewed 1 week ago
Wonderful Week

We own here and have been going for 8 years This was our best trip yet Several of the same staff... read more

Reviewed 1 week ago
via mobile
Read all 257 reviews
All photos (70)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway...more
Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
+52 984 877 2400
Top Selling Tours & Activities in and around Cancun
from US$71.00
More Info
from US$159.00
More Info
from US$144.00
More Info
from US$81.50
More Info
Reviews (257)
Filter reviews
145 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews all inclusive package segway tour erick lopez the mexican restaurant the bell boy activities staff special events excellent vacation entertainment team excellent service kayak concierge resort waiters float highlights juan
Updating list...
1 - 10 of 145 reviews
Reviewed 1 week ago

all of the wait staff and butlers were very pleasant and very helpful. They are always smiling and make you feel very special. They work very hard and always go the extra to make sure you have everything you need or want. very relaxing. service...More

Thank Freedom46862695384
Reviewed 1 week ago via mobile

We own here and have been going for 8 years This was our best trip yet Several of the same staff still there plus meet new staff that did an excellent job Posting pictures of them

Thank hlbrill
Reviewed 3 weeks ago

The resort was so beautiful with all the different available pools or if you want to go in the ocean it's just a few steps away. My kids absolutely loved it there and when we go to Mexico again, bar none, they said they want...More

Thank Cheryl M
Reviewed 3 October 2018 via mobile

We just spent a lovely sunshine filled week at Tres Rios on the Mexican Riviera. Enjoyed all the amenities of a wonderful resort. Started every morning with breakfast at Alebrije with Keren Ramon and hostess Naomi, excellent service from the waiters Antonio, Ricardo, and Jessica....More

Thank Joanne C
Reviewed 28 September 2018 via mobile

Great! Super awesome experience, especially with Diego and pablo who assisted us with our kayak tour. Very informative and super nice guys. After kayaking, Diego let us borrow snorkel goggles and let us dive for a little bit. It made our kayaking experience even better....More

Thank Aris C
Reviewed 23 September 2018

we had a wonderful time at 3 Rios. I love that they are sustainable and try to keep things natural. Andres did an excellent Bike tour, he was great. We also enjoyed the kayak tour with Diego, very nice and Salvador with the snorkel tour...More

Thank cindyv02
Reviewed 17 September 2018

My check-in was not what it was suppose to be as my reservation was cancelled on the same day I we arrived due to an issue with the travel agency I used to book my trip. According to the front desk reception rep, I had...More

Thank julio v
Reviewed 5 September 2018

Hacienda Tres Rios, a fabulous hotel. Extremely delicious food and many options. The staff was most friendly and were willing to help at all times. Andres, Jonatan and Salvador were perhaps our favourites, always including us in activities and ensuring that we had the best...More

Thank 333csd
Reviewed 27 August 2018

Had the pleasure of spending 10 days in this awesome resort with my daughter and husband. The staff is most friendly, Bernardo, Claudro, Ivan and Roberto (supervisor) I can count on these guys to make me smile everyday just with their greeting. Everyday their were...More

Thank Charlene B
Reviewed 13 August 2018

We were there for a day trip, and did the snorkeling with Joni and Diego. Somehow our reservation was not made, but they made sure we were accommodated. We had a great time.

Thank Dan M
View more reviews
Nearby HotelsSee all 188 nearby hotels
Hotel Carey Cancun
6 reviews
1.66 km away
Hotel Batab
69 reviews
2.16 km away
Hotel Avenida Cancun
13 reviews
2.24 km away
Punta Allen
27 reviews
2.26 km away
Nearby RestaurantsSee all 1,189 nearby restaurants
Mr. Taco
8 reviews
.30 km away
Marisqueria Gandara
71 reviews
.41 km away
Gelatto Cafe
19 reviews
.56 km away
Sensei Cancun Sushi Bar
44 reviews
.32 km away
Nearby AttractionsSee all 834 nearby attractions
Monkey's Tours
7 reviews
.65 km away
Las Plazas Outlet Cancun
415 reviews
.83 km away
For Handicap Travelers
55 reviews
.18 km away
Questions & Answers
Ask a question
Victoria P
20 October 2018|
Response from wbarnes2018 | Reviewed this property |
sorry not sure but imagine you can as a lot of the resorts do offer them.