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#21 of 187 Boat Tours & Water Sports in Cancun Features Animals
KM 15.3 Blvd. Kukulcan, Zona Hotelera, Cancun 77504, Mexico
+52 998 848 8326
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Aquaworld is the largest marina/diveshop in latin America and we offer a variety of tours and activities ranging from diving, fishing, snorkeling and parasailing. Whatever your interest or age, Aquaworld can cater for you.If you would like to try diving for the first time we offer a short course for beginners.For a tamer aquatic experience, we have a selection of snorkel tours as well as something for the non-swimmers - our SubSee Explorer.
  • Excellent52%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible9%
Travellers talk about
“jungle tour” (524 reviews)
“jet ski” (194 reviews)
“aqua twister” (139 reviews)
Closed Now
All hours
Hours Today: 06:00 - 20:00
Suggested Duration: 2-3 hours
KM 15.3 Blvd. Kukulcan, Zona Hotelera, Cancun 77504, Mexico
+52 998 848 8326
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Reviews (3,192)
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1 - 10 of 3,192 reviews

Reviewed yesterday

We did several excursions through AquaWorld in Cancun. Our sales rep was Diego at the Condessa Hotel. He helped us immensely as we had to reschedule our activities several times due to rain. Diego also helped us when there was some confusion about one of...More

Thank miller8980
Reviewed 2 days ago via mobile

I booked our day of snorkeling and sightseeing on Cozumel on the internet and was a bit flummoxed when I was told to print a voucher to bring to the meeting point since we're at a condo and don't have access to a printer. ButI...More

Thank Margaret Van V
Reviewed 2 days ago via mobile

Booked trips from JW Marriot. Easy 15 minute walk. Scuba staff is great. Hector and team on scuba boat 3 were very professional. Felt safe for first timers. Smile for the photographer. $90 for as many photos as your crew takes. Great cD of all...More

Thank Jason M
Reviewed 3 days ago via mobile

Always book Aquaworld for your excursions. They know what they are doing. They are experts and you will enjoy it.

Thank Cynthia Z
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 2 days ago

Hi Cynthia Z, we consider our experiences to be once in a lifetime and we are very happy to hear that it was something to remember. See you next time!

Reviewed 4 days ago via mobile

Loved it but the wait was long. Worth the money. This also included snorkeling. They take your pictures with a drone and video on the jet ski.More

Thank Sara S
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 2 days ago

Hello Sara S! Thank you for taking the time to write your review. Please note that your comments are helping us improve the quality of our services. Our staff strives to create the best experience for our customers, and we are glad to have done...More

Reviewed 5 days ago via mobile

Outstanding!!! Don't missed!!! It's a great adventure! Victor does a great job !😀👍 The boat is very safe! The Mussa is a spectacular event that you cant missed!More

Thank Noel S
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 4 days ago

Hi Noel S! TripAdvisor is a great tool for us to hear our client’s opinions after their visit. We’ve very happy to hear that you had a great time with us during your tour at MUSA, the sculptures are amazing! We look forward to seeing...More

Reviewed 6 days ago

I booked a trip at the JW Marriott hut. My three adult teenagers were looking forward to a good snorkeling trip to Isla Mujeres. We got on the boat and headed out from the pier. There was absolutely no instructions on safety such as where...More

Thank P_Ohio
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 5 days ago

Dear P_Ohio, We regret that your visit to AquaWorld did not go as well as you hoped. Our goal is to create quality fun for all our customers, so it’s important to hear how we can improve to do this. We’ve sent you a private...More

Reviewed 6 days ago via mobile

Speed boat 👌🏽Sit in the back for the most action! Jungle tour was great we did the jet skis. Very fun!

Thank Hugo Damian P
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 5 days ago

Hello Hugo Damian P! Thank you for taking the time to write your review, we can't wait to see you again on your next visit. Thank you for your preference.

Reviewed 1 week ago via mobile

This was great for our family!! We have a 10 and 12 yr old. They loved it. We went parasailing at the point where you can see Isla Muejeres and downtown Cancun. It was such a safe ride and absolutely beautiful. Boat #8 with Oscar...More

Thank clairgreen
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 5 days ago

Hi clairgreen, we're very glad to hear that your visit to Aquaworld was the highlight of your week, and you and your kids enjoy the Skyrider, this is the tour with the most beautiful views! Our motto is 'we create fun' so to know that...More

Reviewed 1 week ago

We booked the Jungle Tour from Aqua World through our resort, Fiesta Americana Condesa. We looked at many different excursion options but honestly, the reason this one sold us was because it was a 5 minute walk from our room. We literally had to walk...More

Thank Rbaker711
ppacheco2017, Gerente at AquaWorld, responded to this reviewResponded 5 days ago

Hi Rbaker711, thank you for sending us your kind review, we always appreciate hearing from our clients upon their return from Cancun. It makes our day to see that our valued visitors have a great time! Kind regards

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Questions & AnswersAsk a question
Visiting Cancun in a few days and interested in the jungle tour for myself, my husband and our 5 year old. Is there a minimum age limit on this tour, can he ride in the same boat as us and snorkel?
19 June 2017|
Response from Sarah S | Reviewed this property |
yes a child of 5 can take part but you do have to pay for them and sign a consent form. there is usually 2 in a boat but sure they allow a little one. enjoy it was brilliant fun
Thu H
Hello I'm planning to stay at Paradisus La Esmeralda in July. I'm certified open water and has done at least 15 dives. I'm interested in 6-8 dives series and also taking an advanced open water course. Is that possible right from the beach at Paradisus? Thanks
8 June 2017|
Response from 243kimt | Reviewed this property |
I wouldn't have an answer for you but they all speak very good English and are extremely nice. If you call them I can guarantee they can easily give you an answer. Maybe someone from AuqaWorld will answer your question for... More
On the tour from Beach Palace does the Paradise Adventure tour include the underwater museum when you snorkel?
25 April 2017|
Answer Show all 2 answers
Response from Aquaworld1 | Property representative |
Hi Vicky, The Paradise Adventure departs from Aquaworld Marina and we take you to Punta Nizuc. During the SubSee tour you can see 4 or 5 five museum statues and when you take the snorkel tour, there are up to 16 statues... More