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Dubai Palace Casino

Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
+52 998 802 1966
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Review Highlights
A lot of fun but not perfect.

My wife and I were looking for a Casino to visit in Cancun and chose Dubai Palace. Like the... read more

Reviewed 25 January 2015
Gerard M
,
Belfast, Northern Ireland, United Kingdom
Nice Casino

We went here to play some slots and were not disappointed. As this is not really geared toward... read more

Reviewed 2 January 2015
Nola R
,
Fort Saskatchewan, Canada
Read all 123 reviews
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Overview
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Dubai Palace Casino in Cancun is Tourist Friendly We are proud to be the only casino in Cancun to offer a 30% bilingual staff. In addition two full time bilingual concierges are on duty to make your visit an enjoyable, hassle free experience. All of the Dubai Palace Casino slot machines are manufactured in the US and over 80% are in English. The remaining slots have bilingual selection for easy play. Our award winning restaurant is open 24 hours a day, 7 days a week. You won't find a friendlier place in town than Dubai Palace Casino. Come play with us and see why we are THE casino in Cancun!
  • Excellent27%
  • Very good26%
  • Average26%
  • Poor8%
  • Terrible13%
Travellers talk about
“great casino” (3 reviews)
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: 2-3 hours
LOCATION
Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
CONTACT
Website
+52 998 802 1966
Write a ReviewReviews (123)
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"great casino"
in 3 reviews
"slots machines"
in 2 reviews
"money exchange"
in 2 reviews
"sodas"
in 2 reviews
"waiters"
in 3 reviews
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31 - 40 of 61 reviews

Reviewed 25 January 2015

My wife and I were looking for a Casino to visit in Cancun and chose Dubai Palace. Like the other reviews have stated, they only deal in pesos. We had to go to a nearby currency exchange at the mall to change our USD into...More

4  Thank Gerard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2015

We went here to play some slots and were not disappointed. As this is not really geared toward tourists but locals all gambling is in Peso's. That being the case go to one of the many banks or money exchanges to get pesos as this...More

7  Thank Nola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2014

Had to pay to exchange your america money to pay and had to pay to get your money back..... So if I won it would be a charge........ Didnt like the idea at all

6  Thank elise r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 July 2014

Dubai Palace casino only uses Mexican pesos, and we only had USD (which is fine in the tourist area but this is not a tourist area place.) They do not exchange USD so you have to us an ATM to get MX pesos. You have...More

8  Thank eloisegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014

not worth ride or walk very cool mallplaza las America's .NOTHING but a few old and new slots.... Casino is Run down and smells like urine...they make you empty pockets

13  Thank gigityo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

The casino is very smoky and the staff are quite rude. 30% of the staff do not speak English. The buffet is expensive for what it is. A good example of the kind of service you get here: My husband and I went for their...More

9  Thank JenClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

It was ok. They have a secluded area for smokers. Machines reply in English. To gamble you need to buy a card and winnings are recorded on the card. When you cash out with the teller, a % is taken out as a transaction fee...More

9  Thank cpizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

What a waste of time, we were looking for a few games of roulette, craps or even blackjack and they only thing they had was crappy slot machines.

9  Thank ZeCheeseMaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013 via mobile

This casino is not the place for me or my wife. First of all it's all slots which is ok but the entire casino give off a dangerous vibe. I felt like we could have been robbed at any time

4  Thank Hotelguy32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

I really liked the Dubai Palace. I went there alone and had a good time. You can take the bus there with no problem. A cab from the hotel zone will cost you about 30.00USD. I just played the slots and had a couple of...More

6  Thank THERESA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Quimbyinc13
21 February 2018|
Answer
Response from Akurtis28 | Reviewed this property |
I honestly don’t remember. I was playing blackjack the whole night. I know they have poker and a lot of slot machines. Keep in mind, it’s a cash only facility and they only accept pesos. They don’t accept USD.
1
Vote
Johanna C
11 February 2018|
Answer
Response from Akurtis28 | Reviewed this property |
I’m not sure to be honest.
0
Votes
Sung Y
26 December 2016|
Answer
Response from DubaiPalace | Property representative |
Good afternoon Sung, In our Texas Hold’em tables you play against other players. We also offer many types of games such as Roulette, Blackjac, Crazy 4 Poker, 3-card Poker, Caribbean Stud Poker, and many others. The... More
0
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