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Ultramar

Certificate of Excellence
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Address: Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
Phone Number:
+52 1 998 293 9092
Website
Recommended length of visit: More than 3 hours
Description:

We are always at your service

Book In Advance
More Info
US$11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
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TripAdvisor Reviewer Highlights

Read all 2,661 reviews
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  • 791
    Excellent
  • 391
    Very good
  • 115
    Average
  • 22
    Poor
  • 37
    Terrible
Isla Mujeres visit

Used this fast and effective way to get over to Isla Mujeres for the day, would highly recommend lots of space and a reasonable price.

Reviewed 1 week ago
JamesPlusStacey
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2,661 Reviews from our TripAdvisor Community

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Showing 1,356: English reviews
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Used this fast and effective way to get over to Isla Mujeres for the day, would highly recommend lots of space and a reasonable price.

Helpful?
Thank JamesPlusStacey
UltramarFerry, community manager at Ultramar, responded to this review

Hi JamesPlusStacey, thank you very much for traveling with us, we are very happy to see that you had a nice trip with us. We hope to see you very soon again! :D More 

Mexico City, Mexico
Level Contributor
3 reviews
Reviewed 1 week ago

Honestly it is too expensive, additionaly there's advertisement averywhere with a lower price which apparently only applies for people from Quintana Roo

Helpful?
Thank Marytere_ra
UltramarFerry, community manager at Ultramar, responded to this review

Hi Marytere_ra, thank you so much for traveling with us, indeed we have a special discount for our locals because we support and help to their economy :) We would love to know what things you liked about our service? :D More 

Level Contributor
3 reviews
Reviewed 1 week ago

This was one of the absolute coolest ferry rides that I have EVER been on. The folks were terrific....especially the live music on the top deck. The view of the crystal clear water was terrific too.

Helpful?
Thank Jill J
UltramarFerry, community manager at Ultramar, responded to this review

Hi Jill J! Thank you very much for traveling with us! We are so happy to see that you liked the live music :D We are the only ones that offer that kind of entertainment for the clients :D We hope to see you very soon again, and if you're on Facebook, don't forget to copy and paste your review... More 

1 review
Reviewed 1 week ago

This is my experience. I booked their service (from hotel to isla mujeres) online through their website 04/18/17. Firstly, the website was not clear on one way trip or round trip and I ended booking one way trip instead of round trip I intended to. Called customer service, took an hour for someone to reply and spent another 40 minutes... More 

Helpful?
Thank Silei Z
UltramarFerry, community manager at Ultramar, responded to this review

Hi Silei Z, thank you very much for taking the time to write this review, we are so sorry to see what you went through, I would like to invite you to contact us via Facebook, Twitter or Instagram so you can help us to fill a form to send the full report to the respective area. Your opinion is... More 

Chickamauga, Georgia
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Ultramar Ferry is the best way to get to Isla. The ferry is wonderful and the staff is very helpful. Hopefully you can catch the entertainment on the top deck! Priceless!!!

Helpful?
Thank afbickett
UltramarFerry, community manager at Ultramar, responded to this review

Hi afbickett! Thank you very much for traveling with us, and for taking the time to write this review :D We hope to see you very soon again! More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Loved the ferry. It was very fast to get to Isla Mujeres if you sit at the top you enjoy the views beautiful, plus there was a man singing which made the ride back enjoyable.

Helpful?
Thank Janet R
UltramarFerry, COMMUNITY MANAGER at Ultramar, responded to this review

Hi Janet R, thank you very much for traveling with us, we are so happy to see that you had a nice time with us, we hope to see you very soon again! :D More 

Saint Thomas, Ontario
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Took this ferry over to Isle Mejures. Clean, fast and efficient. Very comfortable and had lots of different times to return.

Helpful?
Thank robynbear
UltramarFerry, community manager at Ultramar, responded to this review

Hi Robynbear, thank you very much for traveling with us, and for taking the time to write this review, your opinion is very important for us so we can keep improving our services and give you the best experience always :D Please come back soon, and if you're on Facebook, don't forget to copy and paste your review over there... More 

Penticton, Canada
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Seats were very comfortable ride was smooth, staff very friendly and helpful. Price for return trip to Isla Mujeres was reasonable.

Helpful?
1 Thank 38DOUG38
UltramarFerry, community manager at Ultramar, responded to this review

Hi 38DOUG38, thank you very much for traveling with us and for taking the time to write this review, we are so happy to see that you had an excellent trip! We hope we can see you in our route to Cozumel, where you can enjoy our First Class Zone ;) More 

Wisconsin
Level Contributor
17 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Our 12th time there. We started with trips and now for the last few years we stay a week or more. Great food,bars, free snorkeling by the reef club.

Helpful?
Thank odcd
UltramarFerry, community manager at Ultramar, responded to this review

OMG odcd! It's so cool to see that you are frequent clients because you love our service! We would love to see your pictures, so don't forget to tag us on Instagram and also don't forget to copy and paste your review in our Facebook page :D More 

Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This was the perfect inexpensive way to get to Isla Mujeres. My first year taking the ferry, we were on the bigger boat which was a much smoother ride. Definitely try to get a spot on the roof if you are someone who gets seasick easily. These boats are consistently running so it's nice to be able to come and... More 

Helpful?
Thank Kaitlyn H
UltramarFerry, community manager at Ultramar, responded to this review

Hi Kaitlyn H! Thank you very much for traveling with us! :D We hope to see you very soon again but next time in our route to Cozumel ;) don't forget that we are petfriendly and your pets don't need a cage if you travel with us :D More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?