We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
Book In Advance
More Info
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
We are always at your service
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“puerto juarez” (149 reviews)
“top deck” (83 reviews)
“ferry service” (64 reviews)
Suggested Duration: More than 3 hours
Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
Write a Review
Reviews (2,943)
Traveller rating
Traveller type
Time of year
  • More languages

431 - 440 of 1,490 reviews

Reviewed 3 August 2016

We have used the Ultramar to go to Isla Mujeres from Cancun on three occasions. It has comfortable seating inside and outside if you want the wind in your hair and smell of salt and a great view.

Thank shunter411
Reviewed 2 August 2016 via mobile

Used this ferry service on my recent trip to isla mujeres. Very quick and clean and comfortable. Took in the early morning sun on the upper deck on early ferry over enjoying the views and sat in the A/C cabin on way back journey takes...More

Thank Jonathan H
Reviewed 2 August 2016

Watching the crews keep the ferries on schedule is interesting. I could have done without the loud music on the top deck, though the musicians were quite good. I purchased round trip tickets in advance from USA, saved a little. Definitely purchase in pesos if...More

Thank nigelfromramsgate
Reviewed 1 August 2016

We always take the Ultramar ferry from Cancun to Isla Mujeres. There is easy parking at Puerto Juarez and the ferry prices are reasonable. The ferry itself is clean and feels very safe. We love to sit up top so we can see the beautiful...More

Thank rebeccavega
Reviewed 1 August 2016

We had round-trip tickets included with our transfer from CUN with CARM. Saved time as we did not have to stand in line at terminal. The boats are on-time and very clean. The folks are quick to help with luggage and are very fast. Great...More

Thank JayBoRdu
Reviewed 31 July 2016

They have an outdoor deck, so you can sit outside if you like. It is AC inside. They said they have WIFI, but I have never seen it work. The staff is nice. They accept suitcases and return them on the other side, so you...More

Thank DonCapeMayBeach
Reviewed 30 July 2016

Worth it ! It was very fun. My family and I had a wonderful time in Isla Mujeres. It was our favorite part of the trip.

Thank denissedulce
Reviewed 28 July 2016

The rates are reasonable and the boats are very clean and have bathrooms and airconditioning. There is a snack bar but it is rarely open. The tvs in the main cabin run ads for a chain of local amusement parks (Xcaret- which I highly recommend)....More

1  Thank Madisonmom2015
Reviewed 28 July 2016 via mobile

Very easy to use..tickets are cheap and shuttle itinerary is awsome. Perfect for spending the day at isla mujeres..they operate from the cracks of dawn to midnight.. I recommend sitting in the bottom..Their is annoying "performer" in the upper level singing the entire ride with...More

Thank Maddie2281
Reviewed 28 July 2016 via mobile

We tried an Ultramar ferry to go from Cancun to Isla Mujeres and it was very economical for round trip transportation for 5 people. The ships were clean and roomy. They had a musician entertaining on one trip. They also take an optional group photograph...More

Thank Pet831
Nearby Restaurants
Javi's Cantina Restaurant Bar
229 reviews
.40 km away
1,491 reviews
.43 km away
Bally Hoo Restaurant
1,044 reviews
.28 km away
Cafe Mogagua
701 reviews
.41 km away
Nearby Attractions
Isla Mujeres Trips
374 reviews
.47 km away
El Centro
790 reviews
.45 km away
Iglesia de Concepcion Immaculada
127 reviews
.46 km away
Ask a question
Questions & Answers
Jodi K
10 September 2017|
AnswerShow all 2 answers
Response from UltramarFerry | Property representative |
Hi Jodi K, from Isla Mujeres to Puerto Juárez the first departure is at 5:30 am the whole year :) From Puerto Juárez to Isla Mujeres, the estimated time is 30-40 minutes :)
Google Translation
7 September 2017|
AnswerShow all 4 answers
Response from UltramarFerry | Property representative |
Hi ICECLAU, we don't have any slide on the ferry, we don't recommend to jump off the board from the ferry for your own safety, it's forbidden. Don't forget to send us via Facebook, Twitter or Instagram all of your doubts... More
Google Translation
Salima A
28 August 2017|
AnswerShow all 5 answers
Response from UltramarFerry | Property representative |
Hi Salima A, don't worry we have departures every half hour from Puerto Juárez :) you can catch the ferry on time ;)
Google Translation