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Entertainment Plus

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Cancun 77560, Mexico
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Review Highlights
Cancun to Akumal

Our driver , Reyes was very courteous and professional. He told us about attractions that were... read more

Reviewed yesterday
963ernestp
,
Akumal, Mexico
Best private shuttle experience I’ve ever used

We recently used USA Transfers to shuttle me, my wife, and our 17 month old between the airport and... read more

Reviewed yesterday
jgrayperry
,
Raleigh, NC
via mobile
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Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“usa transfers” (2,003 reviews)
“cancun airport” (956 reviews)
“great service” (555 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 10:00 PM
Suggested Duration: More than 3 hours
LOCATION
Cancun 77560, Mexico

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Write a ReviewReviews (6,194)
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"usa transfers"
in 2,003 reviews
"cancun airport"
in 956 reviews
"great service"
in 555 reviews
"return trip"
in 328 reviews
"always on time"
in 218 reviews
"private van"
in 175 reviews
"playa del carmen"
in 266 reviews
"transfer service"
in 144 reviews
"both ways"
in 140 reviews
"confirmation email"
in 92 reviews
"within minutes"
in 142 reviews
"car seat"
in 80 reviews
"no worries"
in 79 reviews
"transfer company"
in 81 reviews
"highly recommend this company"
in 96 reviews
"round trip transfer"
in 58 reviews
"great company"
in 95 reviews
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1 - 10 of 5,721 reviews

Reviewed yesterday

Our driver , Reyes was very courteous and professional. He told us about attractions that were his favorites and encouraged us to try them. We felt very safe too!

Thank 963ernestp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We recently used USA Transfers to shuttle me, my wife, and our 17 month old between the airport and the hotel zone. I could not be happier with the courteousy and professionalism of the welcome team at the airport and our drivers Marcelo and Gerardo....More

Thank jgrayperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear jgrayperry, Thank you very much for your comment. We are glad that you liked our service, and will make sure to pass your kind words to Marcelo & Gerardo :) Hope to see you soon again! Entertainment Plus - USA Transfers

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Reviewed yesterday

USA Transfers are reliable, economical, and personable. They are easy to find at the airport, and we received two two messages as they approached our hotel for an on-time return to the airport.

Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear Thomas E, Thank you very much for your comment. We are glad our service fulfilled your expectations, Hope to see you soon! Entertainment Plus - USA Transfers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed yesterday via mobile

Our ride to and from the resort was amazing our driver Lordea was great! He helps us with our bag made sure we was fine the whole ride he talked to us and show us many locations while driving back to the airport

Thank Thalia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear Thalia l, Thank you for your review. We are glad we succeeded at providing a high quality service for you, and will make sure to pass your kind words to Loria :) We hope to greet you again, USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed yesterday via mobile

Great service and always on time. We always use the services and never disappoints. Thank you I highly recommend

Thank mikecaliusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear mikecaliusa, Thank you for your comment and for recommending us. We are glad everything worked out great for you and hope to greet you again! USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed yesterday via mobile

Our pick up from the airport and hotel was easy. Loved receiving a text letting us know who the driver was and exactly when he would be there. Vehicles were very clean and spacious.

Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear Stephanie P, Thank you for sharing your experience with us. We are glad everything went as expected! Hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago

This is the sixth time we have used USA Transfer. They are by far the best I have used. About the best price your going to get. Been to Cancun 17 times. I recommend to all my friends.

Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Mike H, Thank you for choosing our company for the sixth time! We are proud to serve you and work hard to earn your business. We hope to greet you once again on your next trip, Entertainment Plus - USA Transfers

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Reviewed 2 days ago via mobile

Easy transfer from airport to hotel. Felt much safer than taking a cab - plus no wait. Price is very reasonable and great conversation. Will use again.

Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Jonathan P, Thank you very much for your comment. We are glad that you liked our service! Hope to see you soon again! Entertainment Plus - USA Transfers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago

We were very happy with the services that USA Transfers provided. Diaz, our driver, was professional and friendly. I would highly recommend this company. These are some of the things we liked: Within five minutes of greeting us at the airport, they had us on...More

Thank Terese814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Terese814, Thank you very much for your comment. We are glad our service fulfilled your expectations, and will make sure to pass your kind words to Díaz :) Hope to see you soon! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

Our driver was excellent. The company is top notch and I use them everytime we come. Very friendly and make you feel like family

Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Susan F, Thank you for your review. We are glad we succeeded at providing a high quality service for you. We hope to greet you again, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Jac R
18 April 2018|
Answer
Response from Daniela M | Property representative |
Hello Jac R, Thank you for considering us for your transfers! The cost for Round Trip Transportation from Cancun International Airport to Hard Rock Hotel Zone for 1 - 3 passengers: $55 USD 4 - 7 passengers: $65 USD 8 - 10... More
0
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AydeePlascencia
28 March 2018|
AnswerShow all 4 answers
Response from Daniela M | Property representative |
Hello AydeePlascencia, Thank you for considering us for your transfers! All of our transfers are 100% Private, non-stop direct transfers, and fully air conditioned. Prices are per VEHICLE, not per person! Feel free to... More
1
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Google Translation
Alilgirl1
16 February 2018|
Answer
Response from Daniela M | Property representative |
Dear Alilgirl1, Thank you for considering us for your transfers. Yes, we do offer pick up at the Royal Cancun (VCI) K.M. 4.5 for the Chichen Itza Private Tour. Feel free to contact us at any time :)
0
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