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Entertainment Plus

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Cancun 77560, Mexico
+52 998 914 0290
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Service with a smile

Used this service based on other reviews.Our driver Gomez was fantastic! Great conversation on was... read more

Reviewed yesterday
William C
,
Peotone
Fantastic Tour Agency

We had wonderful service through USA transfers. My husband and I met another couple in Cancun. We... read more

Reviewed yesterday
Misty G
via mobile
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Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“usa transfers” (1,960 reviews)
“cancun airport” (936 reviews)
“great service” (540 reviews)
Closed Now
All hours
Hours Today: 7:00 AM - 10:00 PM
Suggested Duration: More than 3 hours
LOCATION
Cancun 77560, Mexico
CONTACT
Website
+52 998 914 0290

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Write a ReviewReviews (6,008)
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"usa transfers"
in 1,960 reviews
"cancun airport"
in 936 reviews
"great service"
in 540 reviews
"round trip"
in 358 reviews
"return trip"
in 323 reviews
"playa del carmen"
in 265 reviews
"private van"
in 174 reviews
"always on time"
in 210 reviews
"transfer service"
in 141 reviews
"both ways"
in 138 reviews
"confirmation email"
in 92 reviews
"within minutes"
in 138 reviews
"car seat"
in 79 reviews
"no worries"
in 77 reviews
"highly recommend this company"
in 93 reviews
"transfer company"
in 77 reviews
"reliable service"
in 71 reviews
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1 - 10 of 5,543 reviews

Reviewed yesterday

Used this service based on other reviews.Our driver Gomez was fantastic! Great conversation on was to resort.Made us feel like we had known him for years. He also made a few recommendations for us during our stay. I will book USA again when we travel...More

Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We had wonderful service through USA transfers. My husband and I met another couple in Cancun. We both arrived at the airport shuttle area at the same time about 3:30p. We used USA Transfers and they chose BD Travel. The USA Transfer drivers were right...More

Thank Misty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

We had a great experience using USA transfers. Loredo and Enrique were our drivers and they were both terrific very friendly. They were very knowledgeable told us were everything was when we passed them. Really went above and beyond to make you feel welcome. I...More

Thank Trevor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Trevor P, Thank you for your comment. We are glad everything worked out great for you, and will make sure to pass your kind words to Loredo & Enrique :) Hope to greet you again, USA Transfers.

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Reviewed 3 days ago via mobile

First I booked this online through this company and thought US Transfers was going to be the ones taking us. It turned out to be a different company and it was a mess. They were over and hour late to pick us up because they...More

Thank ashre28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Customer, Thank you for your feedback. We are very sorry to hear that your experience in this tour didn't fulfill your expectations. As you noted, public tours unlike our private tours, iaren't handled directly by our company staff. However, we will make sure to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

We booked USA transfers for a round trip airport transfer to our hotel in the hotel zone. I couldn’t ask for any more. The arrival experience was good. We easily found the USA transfer people when we got outside. We waited a few minutes for...More

Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Dan M, Thank you for your review. We are glad we succeeded at providing a high quality service for you. We hope to greet you again, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 days ago

We took the USA Transfers from Cancun Airport to the resort and back. We found the excellent staff right outside the airport. Brandon was first class and very helpful. Campos drove us straight to the resort in a nice van and Andres drove us right...More

Thank movesalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear movesalot, Thank you very much for your comment. We are glad our service fulfilled your expectations, and will make sure to pass you rkind words to Brandon & Campos :) Hope to see you soon! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 days ago

We have now used USA Transfer twice for transfer between the Cancun Airport and Puerto Morelos and return, They have been efficient, punctual and the drivers, including Ivan yesterday, are very pleasant and polite.

Thank Judah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Judah L, Thank you for choosing our company every time! We are proud to serve you and work hard to earn your business. We hope to greet you once again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago

As smooth and seamless as a foreign airport transfer could be! My fiancé and I booked a round trip from Cancun airport to Tulum; below is our entire experience: Booking: Upon booking, you will receive 3 e-mails-an order confirmation, an e-voucher for your pickup at...More

Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear Customer, Thank you very much for your comment. We are glad that you liked our service, and will make sure to pass your kind words to Loredo :) Hope to see you soon again! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

USA Transfers picked us up at the Cancun airport and took us to Playa Del Carmen. They were there waiting for us, just as promised. Reyes was our diver. Very friendly and very knowledgeable about the area. Would highly recommend, and would love to have...More

Thank Lagivens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Lagivens, Thank you for your review & for recommending our company. Knowing we succeeded at providing a high quality service makes us happy! We will make sure to pass your kind words to Reyes :) We hope to greet you again on your next...More

Report response as inappropriate
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Reviewed 1 week ago

Wonderful service!! At the best price-$65 round trip. When making the reservation online, I realized that I had added an incorrect date for pickup. I emailed USA Transfers and got an immediate response. Just returned home yesterday and we were not left stranded at the...More

Thank Linda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Linda A, Thank you for your review. We are glad everything turned out great for you. We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Alilgirl1
16 February 2018|
Answer
Response from Daniela M | Property representative |
Dear Alilgirl1, Thank you for considering us for your transfers. Yes, we do offer pick up at the Royal Cancun (VCI) K.M. 4.5 for the Chichen Itza Private Tour. Feel free to contact us at any time :)
0
Votes
Google Translation
eisbergts
2 January 2018|
Answer
Response from Daniela M | Property representative |
Hello! I believe from Monday to Thursday is when the least amount of people visit Chichen Itza. Not sure if there is a specific low weekday, but weekends are definitely the busiest. The best recommendation is to get there... More
0
Votes
27 August 2017|
Answer
Response from Daniela M | Property representative |
Hello! The closest beaches to the Moon Palace are in the Cancun Hotel Zone. Delfines, Marlin, Gaviotas, Chac Mool, and Caracol beach are some of the most beautiful. If you need transportation or you are interested in a tour... More
0
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