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Address: Cancun, Mexico
Phone Number:
01.800.237.8329
Website

TripAdvisor Reviewer Highlights

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Well Organized and Clean

This worked well for our trip to the Playa del Carmen area as the company is well organized and runs a very clean fleet. Only disappointment was the return trip to the airport... read more

4 of 5 bubblesReviewed yesterday
Tom V
,
Wenatchee, Washington

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4,021 Reviews from our TripAdvisor Community

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Showing 2,740: English reviews
Wenatchee, Washington
Level Contributor
3 reviews
4 of 5 bubbles Reviewed yesterday NEW

This worked well for our trip to the Playa del Carmen area as the company is well organized and runs a very clean fleet. Only disappointment was the return trip to the airport, which is often stressful. They scheduled the pickup at our resort too close for comfort to allow travel time to the airport so I had the resort... More 

Helpful?
Thank Tom V
Poway, California
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Arranged a private transfer from airport to hotel and then back on the return. Easy meeting space, quick service, beautiful, clean vehicles. Price was comparable to taxi and no multiple stops!

Helpful?
Thank Michele92064
Evanston, Illinois
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Book it R/T before you leave home. A taxi would preclude the 10 minute wait at the airport, but the value made up for it. Hotel pickup for return to airport; perfect. Our resort confirmed our R/T res. To find them as you arrive: walk out of airport and down to the end of the pick-up area. Look for booth... More 

Helpful?
Thank maggielovesparis
Toronto, Canada
Level Contributor
86 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

The airport transfer driver who dropped us off at our hotel asked for tips directly which we found to be rude and unnecessary. Tipping should be optional not mandatory. He was pretty pushy and said if we don't have change, he will give us change so we can tip him. We had a very bad impression of Mexican people, culture... More 

Helpful?
Thank Love2Travel4Ever2088
2 reviews
2 of 5 bubbles Reviewed 4 days ago NEW

I was in the Mayan Riviera, staying at the Grand Sirenis resort. We booked two excursions with the BD Travel desk at the hotel, which is associated with Air Canada. We were told we would get 10% off. I booked two excursions, but after realized we were charged for the wrong outing. The agent charged us for the correct one,... More 

Helpful?
Thank Carol L
Park Ridge, Illinois
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Polite, clean and had air conditioning. I would highly recommend this company only. Good Price. I would use them again on my next visit.

Helpful?
Thank clcruz1010
NH
Level Contributor
82 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

Let me start by saying we've had trouble with this company before. When we arrived at the airport (this time) it was over 1 hour before we could find them, standing in a different place than what our transfer said. What's worse were the taxi drivers swarming us, making offers to drive us instead. Unfortunately, we had prepaid round trip... More 

Helpful?
Thank lunchladyNh
Toronto, Canada
1 review
3 of 5 bubbles Reviewed 6 days ago NEW

A mistake was made on our travel document, wrong pick up date on our voucher!! We are looking for a full refund plus cell phone use to contact our travel agent and other companions travelling to Cancun to inform them of our dilemma! Somewhat of a language barrier also. We had to hire another taxi to get us to our... More 

Helpful?
Thank sandrahumphrey
New York City, New York
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

I have been using Best Day for 8 years now whenever I travel to Cancun MX. I recommend this company highly based on their reliability, value, professionalism and consistency with pleasant staff.

Helpful?
Thank rubia03dec
Fort Lauderdale, Florida
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

this was the best transfers that we have ever had. the driver ANGEL and the other employees were the friendliest, competent and just plain nicest folks ever. we felt safe and our travels were perfect and on time. Thank you B & D Travel

Helpful?
Thank travelercw2016

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?