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Reliable Transfers & Tours

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Cancun, Mexico
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About Reliable Transfers & Tours
We guarantee a safe, reliable transportation and non-stop en-route with personalized service. Private service.
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Hours Today: 8:00 AM - 8:00 PM
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Rick P wrote a review 14 Jul
Ohsweken, Canada2029 contributions112 helpful votes
My family and I were travelling to Cancun (Post Pandemic) and in doing so, decided to spend 2 weeks in Cancun. One week at 2 different resorts. This meant I needed to organize 3 different transfers...one from the airport to the first hotel, then from the first hotel to the second one. Then lastly, from the second hotel back to the airport. I sent out 7 emails to various transfer companies and right away I received a response from Mariana from Reliable Transfers & Tours. She understood what our needs were and sent us a quote very quickly. Ironically, only 2 other companies responded to my request. The other two were more than double the price for the three transfer requests. I received emails from Mariana the day before each transfer was to occur, to let us know that the driver would be there at the scheduled time. I found that very comforting because when you're out of country and depend on others to take care of planned needs, it can be very stressful. Mariana and Reliable took that stress away. The driver each time was very punctual and was at the location each and every time when scheduled to be there. Because of their colours and logo, they are easy to spot and made it easy to access them. We have been to Mexico many, many times and this was the first time we used Reliable...and it will be our go to from this point on. I recommend that if you are looking for a transfer from Cancun Airport, you need not look any further than Reliable Transfers & Tours.
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Date of experience: June 2021
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michael95u wrote a review Jun 2021
3 contributions1 helpful vote
Cancun Reliable is the best transportation company based in Cancun. Mariana is fantastic to work with and throughout the years she has taken great care of us on each flight. Tirso is the BEST driver out there. He is safe, personable, and just an amazing person. We were lucky to become fast friends years ago! Pick up was easy as usual. Once exiting the “Shark Tank” after customs, we easily spotted Mariana holding a Reliable sign with our name on it. After a short walk, we were met by Tirso at his immaculate SUV. We were offered cold towels, water, and beer for the ride to Beloved (see other review). On the return, Tirso arrived exactly at the agreed upon time and has us to the airport for a perfect departure. Do not hesitate to book your transfer (or tour) with this company. Family-owned and operated, they put maximum effort into ensuring your safety and comfort while reducing the stress of airport transfers.
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Date of experience: June 2021
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Juan D wrote a review Jun 2021
1 contribution
Reliable service is punctual , respectful and stress free. The suvs are large , spotless and well maintained. Tirso and Mariana are amazing. They try to please the customer in every way. I will never use any other company while in Cancun. Service and team are exceptional. Thank you
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Date of experience: June 2021
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Alex wrote a review Jun 2021
Nashville, Tennessee1 contribution
They were able to supply a ride to the airport when no one else could. Outstanding service by Mariana and Mr. Armando!! I highly recommend them!!
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Date of experience: June 2021
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AroundtheWorldin80Days wrote a review Jun 2021
Syracuse, NY78 contributions69 helpful votes
This the best company in the area. I am sure the others are good, but I would not use anyone else in Cancun. When it comes to transportation they are the best. This is a top notch service, that has a no excuse policy. The transportation will be just what you need. We are light travelers, and quick efficient travelers. We navigate the airport quickly, and even though we are the 1st out from our flight, they are still waiting for us. Perfecto. The communication is excellent. They are quick to respond and always try to help make it a great vacation. The price is fair. The people that I deal with are second to none and will really take care of you. My only wish is I had a place like this one in every destination I go to.
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Date of experience: May 2021
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