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Cozumel Tourist Office

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Address: Av. Rafael Melgar & Av. Benito Juarez | Plaza Del Sol Mall, Cozumel 77600, Mexico
Phone Number:

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Police are stopping tourists and taking cash on the spot

We were in Cozumel last week and were stopped by the police. We were on the beach road in front of the Presidente and missed our turn. We turned around and did not realize it... read more

Reviewed 6 July 2016
Katy, Texas

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8 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Chicago, Illinois
Level Contributor
52 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 10 September 2016

So happy that we did not book in tours in Playa del Carmine because they are cheaper when you get to Cozumel. The tourist office recommended how to spend our day. They always recommended the best place to rent a jeep to drive around the island. Make sure you check out the jeep before renting, most are stick shifts. The... More 

Thank RawFitness
Katy, Texas
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 6 July 2016

We were in Cozumel last week and were stopped by the police. We were on the beach road in front of the Presidente and missed our turn. We turned around and did not realize it was one way. Immediately two motor cycle officers came out and pulled us over. They took my husband license and told him he would have... More 

3 Thank katyproud
San Antonio
Level Contributor
235 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 155 helpful votes
Reviewed 3 October 2015

I have been diving in Cozumel for many years. Over the past few years Cozumel has decided that divers are no longer valued customers. Cozumel closed the port today, which abandoned all of the divers ashore due to a bike race. This has happened to me twice now and it is time to find another port. Grand Cayman and the... More 

Thank fishpicturesbybob
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 17 August 2014

We just got back from a 5 day cruise which stopped in Cozumel. We didn't want to spend hundreds of dollars on an excursion so we rented a buggy for $75. We came on a Carnival cruise which docked at PuertoMaya. We rented this buggy outside Puerto Maya. You have to walk out of Puerto Maya and cross the street... More 

9 Thank rome920
Highland, New York
Level Contributor
50 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 13 June 2012

I bought a supposed stirling silver chain for my grandson, only to find out when we arrived back home, it is silver plate over copper. store is at the exit of cruise port. Name of store is ERICK S Saraflael EMPL No 551 . dont buy any silver unless you are guaranteed .

6 Thank D0rinda
austin texas
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 19 August 2009

i have been to cozumel 3 times in the last five years....this year was the terrible! The street vendors are in your face trying to sell you stuff when you say no they continue on! They were rude! If it was one or two id be like no big deal but it was constant all day long! You couldnt walk... More 

5 Thank daisy81082
2 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 18 August 2008

cozumel is very relaxing great time people very friendly but my son & i were ripped off i do hope the tourist center calls us, we found a jeweler not 50 feet from the center park we bought 3 14k gold chains bracelets , these were stamped 14k solid gold the jeweler assured us these were solid gold, i asked... More 

11 Thank tireexperts

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?