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Address: Cozumel, Mexico
Phone Number:
+52 987 869 0610

TripAdvisor Reviewer Highlights

Read all 273 reviews
Visitor rating
  • 166
  • 46
    Very good
  • 16
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  • 17
Aqua Safari is Good !!

I dove with Aqua Safari while staying at the Cozumel Palace in Nov 2016. The diving was paid for by Coz Palace Resort credits (except for tax). They did a good job. Both days... read more

4 of 5 bubblesReviewed 20 November 2016
Ward C
Calgary, Canada

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273 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Cincinnati, Ohio
Level Contributor
7 reviews
2 of 5 bubbles Reviewed 29 November 2016

We had dived with Aqua Safari occasionally for about 20 years and always been satisfied and impressed with the staff. This time we did not dive with them, because they messed up our reservation and told us, when we arrived, that all the boats were full. That was when we discovered the outfit had been sold and was under new... More 

Thank AlanvdVyver
Calgary, Canada
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 20 November 2016

I dove with Aqua Safari while staying at the Cozumel Palace in Nov 2016. The diving was paid for by Coz Palace Resort credits (except for tax). They did a good job. Both days, I dove in the morning / 2 dives per morning. The boat was large and slow, but allowed up to 16 divers to go at once,... More 

Thank Ward C
Valparaiso, Indiana
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 15 November 2016

The boat picked us up at our hotel dock 6 mornings at 8:30am. We dove the Palancar reef , Palancar gardens, Paradise garden, Colombia reef, Yucab site and other sites. Beautiful reefs, lots of fish, giant lobsters, turtles, a few nurse sharks, etc. The boat was comfortable and the crew was friendly and helpful, really watched out for all the... More 

Thank DGraden
Boynton Beach, Florida, United States
1 review
5 of 5 bubbles Reviewed 14 November 2016

On a group trip we had the opportunity to dive with this shop. Not only were they knowledgeable, accommodating, efficient, and prepared they made sure that our experience was the best it could be. Their customer service was impeccable! I will absolutely be returning. Dive guide Sergio was fabulous!

Thank Rachel T
A TripAdvisor Member
3 of 5 bubbles Reviewed 13 October 2016 via mobile

We dove 3 days, beautiful dive sites. The first day, only 2 DM with a large group. 2 of our divers were on their first dive after being certified. DM paid no special attention to them at all, thankfully they are capable new divers and they were safe, could have gone differently... Second and third days divers were put into... More 

Thank A TripAdvisor Member
Pacific Coast Australia, Australia
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 19 September 2016

This looks like a professional operation, and our dive excursion started well. The crew were accomodating and friendly, although I doubt that the dive master looked at our rego forms, on which I stated that I was a qualified, but novice diver. The first dive was uneventful and unfortunately the reef we dove, was fairly boring. Within 5 mins of... More 

Thank Lee M
Houston, Texas
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

These were great dives over a two day period for a total of four dives. One of the sites we went to is called the caves and is like scuba diving in an aquarium. going in and out of tall reefs and mini caves/swim through. In one a turtle was eating. We saw many fish and even a reef shark.... More 

Thank Mel and Margare... G
Philadelphia, Pennsylvania
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

We got our Open Water Certification here and they were very accommodating. We had some missing paperwork/info from our first Certification and they helped us work it all out. Ricardo was our instructor and guide. He was great. I will ask for him when I go back. Everyone knows Cozumel's got the diving so it's just a question of who... More 

Thank billy333
Alma, Arkansas
Level Contributor
32 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 July 2016 via mobile

Our family specifically chose Cozumel so we could dive together. Our daughter (12 years old) is a brand new diver. I inquired by email to make reservations and was answered and scheduled immediately. I had several questions which were also answered very timely. Upon arrival we went to the dive shop and received great service from the front office staff... More 

Thank CindyTime
Harrison, Arkansas
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 June 2016

Aqua Safar is a great dive operation! The dive masters are very friendly, helpful, service oriented and accommodating. We will be back!

Thank Cywobo

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?