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Delphinus Riviera Maya

#23 of 121 things to do in Playa del Carmen Features Animals
Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
+52 998 206 3311
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Review Highlights
Dolphin Encounter Mexico

We did the Primax 4 experience so it was me and my 3 teens. My husband waited in the viewing area... read more

Reviewed 2 days ago
ManyBusyTrips
,
Frankfort, Illinois
excellent

i took my disabled friend & we did the 'Couple Dream Experience' which was fantastic, but we were... read more

Reviewed 2 days ago
Hazel R
,
Chester-le-Street, United Kingdom
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Overview
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Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“foot push” (100 reviews)
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Hours Today: Closed
LOCATION
Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
CONTACT
Website
+52 998 206 3311

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1 - 10 of 525 reviews

Reviewed 2 days ago

We did the Primax 4 experience so it was me and my 3 teens. My husband waited in the viewing area. Our trainer was awesome and very knowledgeable. The dolphins appeared happy and well cared for. The education provided regarding the habitat was also very...More

Thank ManyBusyTrips
Jaime H, Custumer Service at Delphinus Riviera Maya, responded to this reviewResponded yesterday

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you.

Reviewed 2 days ago

i took my disabled friend & we did the 'Couple Dream Experience' which was fantastic, but we were VERY disappointed in the video that we bought. We were in the water approx 45 min, the video was only 9 mins 54 seconds & thay included...More

Thank Hazel R
Reviewed 2 weeks ago via mobile

Make sure you visit this place it is excellent, family of 5 including a 4 year old had our own Dolphin " Palu " only an hour in the water but truly amazing we loved itMore

Thank russhead
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear Visitor Thank you very much for taking a moment of your valuable time and write about your experience with your family and Palu in our facilities and thank you for recognizing the efforts of our partners for this to be a meaningful experience for...More

Reviewed 2 weeks ago

Transportation was provide for us and it was on time. Staff was friendly and very welcoming. My group consist of my me, my friends, a nice family of four. Our guide was very knowledgeable when it came to the dolphins, the environment, and caring for...More

Thank Nykeesha J
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear traveler Thank you very much for taking a moment of your valuable time and write about your experience in our facilities and thank you for recognizing the efforts of our partners for this to be a meaningful experience for you. About price of pictures...More

Reviewed 2 weeks ago via mobile

We had an awesome time swimming with the dolphins!! The staff was very helpful and informative! It was so much fun!! My husband and I went with our two sons, ages 17 and 11. The boys really liked it! The dolphins were very sweet!

Thank Laurie C
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear traveler Thank you very much for taking a moment of your valuable time and write about your experience in our facilities and thank you for recognizing the efforts of our partners for this to be a meaningful experience for you and your family. Regards

Reviewed 2 weeks ago

I was not happy at all with their service. They came late first of all it was a large group, only 1 bus came, 2nd group waiting over 1/2 hr and missed everything at the location. Not even sure why we went, we were promised...More

Thank ShellB1228
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, sorry we have not reached their satisfaction as us offer each of our visitors. About your experience, please you can contact me trough our webpage to know...More

Reviewed 4 weeks ago

As a family, we have swam with Dolphins at 3 different places: Sea World, Isle de Mujeres and Delphinus RM and nothing has compared to this place! We did the package where its just four people and the dolphins and it was incredible. Our dolphin...More

Thank judyshere h
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Visitor Thank you very much for your comment, we are pleased to know that you enjoyed this time with us. Thank you for recognizing the efforts of our partners so that this experience would be significant for you. Regards

Reviewed 4 weeks ago via mobile

*Repeat Review (New account - old one was lost). My girlfriend and I upgraded to the silver bands which was a couples experience (comes with a free t-shirt) that gets you some alone time with the dolphins for a short while. We had time with...More

Thank Elljking
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Visitor Thank you very much for your comment, we are pleased to know that you enjoyed this time with us. Thank you for recognizing the efforts of our partners so that this experience would be significant for you. Regards

Reviewed 4 weeks ago via mobile

We booked this through our holiday rep as there was a good deal on the silver package. We were picked up on time and taken to Delphinus were check in was smooth and quickly done. There are lockers available to leave things in. After a...More

Thank Joanne P
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Visitor Thank you very much for your comment, we are pleased to know that you enjoyed this time with us. Thank you for recognizing the efforts of our partners so that this experience would be significant for you. Regards

Reviewed 4 weeks ago via mobile

Having been on a cruise we could only spend a half day at Playa del Carmen with my family (6 adults and 2 kids). We had limited time, but I didn't want to miss the dolphin swim, as I have already done it with my...More

1  Thank Csongor C
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

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Questions & Answers
Nicole C
27 July 2017|
AnswerShow all 2 answers
Response from Crazybaresi | Reviewed this property |
Our 4 year old was fine doing this activity. We got the 4 person family package, and our son was fine, all life jackets are provided, and the pontoons are in good order so you can get nice and close and the children do not... More
0
Votes
jakeshep90
23 May 2017|
AnswerShow all 3 answers
Response from Preacher2760 | Reviewed this property |
Very affordable. We purchased our tickets in the resort. We asked for any promotions and they said they could give us a buy one get one free. We jumped on that. 2 people under $100...terrific value.
0
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