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    Phantom Divers

    560 Reviews
    #56 of 249 Boat Tours & Water Sports in Playa del Carmen
    Features Animals
    Scuba & Snorkeling, Shark Diving, Boat Tours & Water Sports, Outdoor Activities, Tours
    1 Era. Ave. Norte #238 Por Calle 14, Playa del Carmen 77710, Mexico
    +52 984 879 3988
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    Review Highlights
    “just a cool logo with a terrible customer service”

    I couldn't even get to dive with them, they are just behind your money, got the prices a couple of... read more

    Reviewed 3 weeks ago
    Adrian E
    via mobile
    “Best diving experience!! :)”

    This was an amazing experience for me, because it was the first time I ever tried Diving! The... read more

    Reviewed 3 weeks ago
    Jonathan R
    Read all 560 reviews
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    PHANTOM DIVERS is a full service PADI DIVE CENTRE & SNSI DIVE CENTRE located in Playa del Carmen (Riviera Maya) Mexico since 1983. We offer: Scuba Diving Courses & certifications (Open Water, Advace Open Water, Rescue, Dive Master, Specialities), Cavern Diving, SHARK DIVING SPECIALIST, Cozumel diving, Reef Diving, Wreck and Night Diving. Our multilingual local instructors will help you discover the Mexican Caribbean wonders in a safe and fun way. We also offer scuba instruction for children, we welcome all agencies like: PADI, NAUI, SSI, IANTD, TDI. When diving with Phantom Divers, besides having a good time you will also help conservation, since Phantom Divers supports several ONG'S, participating in conservational projects.

    About Phantom Divers

    PHANTOM DIVERS is a full service PADI DIVE CENTRE & SNSI DIVE CENTRE located in Playa del Carmen (Riviera Maya) Mexico since 1983. We offer: Scuba Diving Courses & certifications (Open Water, Advace Open Water, Rescue, Dive Master, Specialities), Cavern Diving, SHARK DIVING SPECIALIST, Cozumel diving, Reef Diving, Wreck and Night Diving. Our multilingual local instructors will help you discover the Mexican Caribbean wonders in a safe and fun way. We also offer scuba instruction for children, we welcome all agencies like: PADI, NAUI, SSI, IANTD, TDI. When diving with Phantom Divers, besides having a good time you will also help conservation, since Phantom Divers supports several ONG'S, participating in conservational projects.
    4.5
    560 reviews
    • Excellent72%
    • Very good15%
    • Average5%
    • Poor3%
    • Terrible5%
    Travellers talk about
    “bull sharks” (42 reviews)
    “dive master” (66 reviews)
    “dive shop” (49 reviews)
    Closed Now
    All hours
    Hours Today: 8:00 AM - 8:00 PM
    LOCATION
    1 Era. Ave. Norte #238 Por Calle 14, Playa del Carmen 77710, Mexico
    CONTACT
    Website
    +52 984 879 3988
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    Reviews (560)
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    1 - 10 of 380 reviews

    Reviewed 3 weeks ago via mobile
    just a cool logo with a terrible customer service

    I couldn't even get to dive with them, they are just behind your money, got the prices a couple of days before including some rental gear I needed... and when I returned today they told me tgey forgot to add tge gear rental fee... I...More

    Thank Adrian E
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 2 weeks ago

    Dear Adrian E We offer a sincere apologize for the inconveniences. Thank you for letting us know your thoughts about it since we take all that into account to keep improving our services and avoid to have this kind of situations again. Greetings from Playa...More

    Reviewed 3 weeks ago
    Best diving experience!! :)

    This was an amazing experience for me, because it was the first time I ever tried Diving! The staff is awesome, they give you an introductory talking and shows you in detail the basics of diving and using the equipment, we went to a dive...More

    Thank Jonathan R
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 2 weeks ago

    Dear Jonathan R Thank you so much for your comments! We are happy you had a good time diving with us, We love sharing our passion for diving and make the community bigger by getting more people involved. We hope you keep improving your diving...More

    Reviewed 4 weeks ago via mobile
    great diving experience from marco and the crew

    located in the quiet part of the street did.my aow there. crew was very helpful. instructor Marco was awsome. will go back again

    Thank Carl X
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 3 weeks ago

    Dear Carl X, Thank you for your comments, we really appreciate it, and also thank you for choosing us as your diving academy. We hope you can come back for a diving soon!! Looking forward to diving with you again THE PHANTOM DIVERS TEAM

    Reviewed 4 weeks ago via mobile
    Absolutely awesome dive centre

    First time I've given a 5 star rating for a dive centre but these guys deserve it. Was recommended them by a friend and it was a great tip. They do not do picks up's but cabs are cheap so it was not an issue....More

    Thank RickySpanish46
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear RickySpanish46, Thank you so much for your comments! We are so glad you had a good time diving with us, we always give our best so that you all can have an amazing underwater experience. We love sharing our passion for diving and showing...More

    Reviewed 10 September 2017
    Great diving experience (Playa and Cenotes) but too many other things need improvement

    I took the Playa/Cenote/Cozumel diving package which was good, note that equipment is charged on top of it for USD 15 / day. The pros : 1. Playa : I really enjoyed the dives with Marco who is very friendly and passionate about what he...More

    Thank Bustravel88
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear Bustravel88, Thank you so much for your comments, we really appreciate them and take them into account since we use that to keep improving our services. Thank you for choosing us and we hope you can visit us again soon to keep discovering the...More

    Reviewed 31 August 2017 via mobile
    Best introduction to Bull Sharks

    We had the pleasure of meeting Carlos in Australia and he invited us to come visit him in Mexico and meet the beautiful female bull sharks, he had grown so close to. Carlos is an animal person. I have seen him interact with wild seals...More

    Thank Marisa E
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear Marisa E, Thank you so much for your comments! We truly appreciate that. We are glad you had a good experience diving with us and the sharks, we love to share our passion and to show everyone the best dive sites in the area.....More

    Reviewed 21 August 2017
    Top professional divecenter with a fantastic athmosphere

    This summer we went some friends to Mexico with the main purpose to Scuba dive. We choose Phantom Divers as this was the dive center closet to the hotel, which actually was just beside the dive center. Before we went to Mexico we had a...More

    Thank Steffen S
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear Steffen S, Thank you so much for your comments. We really appreciate it and we are so glad you and your friends had a great time visiting México. We love to show everyone not only the best dive sites in the area, but also...More

    Reviewed 19 August 2017
    Warm staff and great diving experience!

    I booked a Cenote dive here and it was just fantastic! I was very scared at first as I had not been diving for some time and there was another person with us who had also not been diving since 9 years. We were both...More

    Thank MKG773
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear MKG773, Thank you so much for your comments. We really appreciate it, we love to share our passion for diving and to show everyone the best dive sites in the area.. and we have more so we hope you can visit us again soon!!...More

    Reviewed 18 August 2017
    Very professional and well organised dive school

    Thanks for making the PADI of my daughter so special. Tara loved David as het instructor and he made it really a fun experience for her. A very warm thanks also from my other daughter who now cannot wait to pick up her PADI herself!!!More

    Thank hansNetherlands
    Jorge L, Manager at Phantom Divers, responded to this reviewResponded 4 weeks ago

    Dear HansNetherlands, Thank you so mucho for your comments. We really appreciate it and we are so glad you had a good experience taking your certification, we love to share our passion and to show everyone the wonders of diving .. we have plenty of...More

    Reviewed 14 August 2017
    Beautiful Cozumel Dive!!!

    Initially this place was great. Reasonable prices, dive master very knowledgeable, everything you are looking for in a dive shop. On the day of the dive they took us out and everything went great! I really enjoyed the small size of the group and the...More

    Thank SuperPanda2017
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