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Cenote Xperience

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Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
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Review Highlights
Great experience

I had thought that diving the cenotes would be pretty great, but I wasn't sure how different it... read more

Reviewed 5 days ago
Brinavet
,
Seattle, Washington
Excellent diving company,very skilled professionals..

Had the best diving cenote experience I could have...with very skilled professionals... Carlos and... read more

Reviewed 1 week ago
annacrisrios
Read all 761 reviews
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We are a team of experienced Dive Instructors, Cave Divers and Videographers, offering the best diving experience in the cenotes and coral reefs in the Riviera Maya, Mexico.Cenote Xperience provides the safest and most custom tailored way to enjoy cenote diving from first-timers to experienced cave divers.We are passionate about the cenotes and we want to share our passion with you. Our clients rate the dives that we provide to be at the very top of their diving experiences.
  • Excellent97%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“dos ojos” (66 reviews)
“these guys” (54 reviews)
“dive shop” (57 reviews)
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LOCATION
Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico

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"dos ojos"
in 66 reviews
"these guys"
in 54 reviews
"dive shop"
in 57 reviews
"cenote dives"
in 38 reviews
"chac mool"
in 29 reviews
"dive master"
in 45 reviews
"dive plan"
in 10 reviews
"ocean diving"
in 8 reviews
"great dive"
in 20 reviews
"bat cave"
in 18 reviews
"el pit"
in 6 reviews
"amazing cenote"
in 11 reviews
"open water"
in 16 reviews
"personalized service"
in 7 reviews
"an excellent guide"
in 8 reviews
"explained everything"
in 9 reviews
"salt water"
in 6 reviews
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1 - 10 of 514 reviews

Reviewed 5 days ago

I had thought that diving the cenotes would be pretty great, but I wasn't sure how different it would be to snorkeling. Well, it was a drastically different experience that blew my expectations out of the water (pun intended). You simply cannot see even remotely...More

Thank Brinavet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded 3 days ago

Thanks a lot Brina for your detailed review! We are glad to know you enjoyed the cenote dives and it will be a pleasure having you and your family back to our shop soon. Looking forward to your next trip! Best Regards, Nicolas and Cenotexperience...More

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Reviewed 1 week ago

Had the best diving cenote experience I could have...with very skilled professionals... Carlos and Nicolas..You are the Best! Amazing humans, extremely PATIENT, helped me so much with my impaired joint problems... and floatability difficulties in fresh watter as a beginner...Can't express how thakfull am I...for...More

1  Thank annacrisrios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded 3 days ago

We are very happy to know you enjoyed the dives with us! Hope you can visit us soon! Thanks for the preference! Best regards, Nani Balducci & Cenotexperience Staff

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Reviewed 2 weeks ago

This was my first experience in diving centoe with my two daughter (Nicole 17 & Ashlee 13). Nicolas and Martin are awsome and well experienced diver's. They both explained and articulated the areas of diving cenote, which made me and my daughters very comfortable before...More

2  Thank Jo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 1 week ago

Hi Jose, thanks a lot for your preference and your feedback! It was our pleasure to enjoy the cenotes wiht you and your daugthers, and for sure we will see you guys in the soon future! All the best, Nico & Cenotexperience Staff!

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Reviewed 2 weeks ago

This was my first Cenote Dive Trip. Everything about Cenote Xperience was top notch. From setting up the trip with Nicolas, my guides Martin and Mathias, picking me up at my hotel since it was on the way, the dive prep, and sites to just...More

1  Thank JSanders_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 1 week ago

Many thanks Jeff for your detailed review! It was great to meet you and show you a bit of what the Riviera Maya has to offer for diving. We hope to see you soon for more amzing cavern dives! All the best! Nico & Cenotexperience...More

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Reviewed 3 weeks ago

I had a great experience with the team from Cenote Xperience. My sister has dived with them more than once in the past - this was my first cave dive and it came off without a hitch. From the initial handshakes to the pre-dive talk-through...More

Review collected in partnership with this attraction
1  Thank kseymour2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded 3 days ago

Thanks a lot for your review about our service! It was a big pleasure diving with you. Looking forward to your next trip to Mexico. Best Regards, Nani Balducci & Cenotexperience Staff

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Reviewed 3 weeks ago via mobile

I dove with Cenote Xperience team on my last trip to playa. I picked them searching in trip advisor and was impressed since I arrived in the shop how friendly and honest they were about the suggestions they made for my first cenote diving. They...More

1  Thank Carla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 1 week ago

Thanks a lot Carla for your amazing feedback!! We hope to share some more dives in the soon future, there are so many more cenotes to discover! All our best! Nico & Cenotexperience Staff!

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Reviewed 4 weeks ago

dove with our guide, Martin in some Centotes. picked us up on time and delivered everything they advertised. We will be going back to dive with Cenote Xperience again! Truly a first class dive operation providing great fun all while being safe.

Review collected in partnership with this attraction
1  Thank foodivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Our guide Martin was great, The two cenotes we dove were out of this world, Our guide was very patient with us newbies and he was very safety conscience .

Review collected in partnership with this attraction
1  Thank mmurleykbcontracting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

What a fantastic group of people who run this place! Easy to deal with, wonderful, experienced divers...safe part of town only a few blocks (walking distance) from the fifth street shopping/restaurant district. Mot relaxed, quiet and serene dives I’ve ever done. HIGHLY RECOMMEND!!!

1  Thank leroykisling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 8 March 2018

It was super great. The team is so friendly and welcoming. Very profesionnal so you feel at ease and safe under water. And we had lots of fun. They made diving in cenotes unforgettable

Review collected in partnership with this attraction
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Samj0702
9 October 2017|
Answer
Response from Cenotexperience | Property representative |
Hi Sam, we are already in touch via email. looking forward to meeting you!
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Jmedina06
5 April 2017|
AnswerShow all 2 answers
Response from Cenotexperience | Property representative |
Hello, thanks for contact us! You have to know how to swim in order to enroll in a diving course. Please end us an email to send you all the detailed information about the Discovery Scuba Diving experience and the the Open... More
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bbf3562
28 February 2017|
AnswerShow all 2 answers
Response from Cenotexperience | Property representative |
In case you want to hire a professional photographer to go with you during the dives, we can make the arrangements. Best regards,
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