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Cenote Xperience

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Closed Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM

Cenote Xperience
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Traveller Overview
  • Excellent96%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“dos ojos”(73 reviews)
“these guys”(61 reviews)
“dive shop”(66 reviews)
About
We are a team of experienced Dive Instructors, Cave Divers and Videographers, offering the best diving experience in the cenotes and coral reefs in the Riviera Maya, Mexico.Cenote Xperience provides the safest and most custom tailored way to enjoy...more
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Hours Today: 8:00 AM - 7:00 PM
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Contact
Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
Website
+52 984 147 4442
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Reviews (858)
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All reviews dos ojos these guys dive shop cenote dives chac mool dive master barbie line car wash his truck dive plan great dive bat cave el pit amazing cenote personalized service an excellent guide explained everything
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1 - 10 of 578 reviews
Reviewed yesterday

I had the pleasure of diving with Nico at Dos Ojos cenote for the day. This was my first dive in a Cenote or Cavern and Nico was fantastic at ensuring I had the proper information to not only keep myself safe but also to...More

Date of experience: January 2019
2  Thank bclif89
Reviewed 2 days ago

I had a great experience with this company. Matias is very professional and really knows his stuff. I couldn't recommend these guys enough. If you're going to dive the Cenotes this is the company you want to use.

Review collected in partnership with this attraction
Date of experience: November 2018
1  Thank Paul H
Reviewed 2 weeks ago

My wife and I both have around 60 dives logged. We did two days of cenote diving out of Playa del Carmen with CenoteXperience. If you are unsure about cenote diving I cannot encourage you enough to GO FOR IT, and I highly recommend this...More

Date of experience: December 2018
Thank passportjunky
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 1 week ago

Thanks a lot guys for your amazing review and comments! Certainly it was our pleasure to meet you and get to dive the cenotes with you. If you ever decide to come back, please let us know to arrange different and incredible cenote dives. All...More

Reviewed 2 weeks ago

The Cenotes are some of the best dives you can do in the world, and there are so many different ones for you to discover and admire. But if you are doing a cavern dive or a cave dive have a professional and reliable guide...More

Date of experience: December 2018
Thank mbroen
Reviewed 2 weeks ago via mobile

I dove with cenoteXperience in 2011 and again in December 2018. They are excellent! Very professional and fun to dive with. They know the caves like no other company and they will give you the special attention needed to make you dive safe and enjoyable....More

Date of experience: December 2018
1  Thank M8378CIjulief
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 2 days ago

Thanks a lot Julie for this amazing review! It was great to see you after few years! We look forward to your next visit! Nico & Cenotexperience Staff!!

Reviewed 3 weeks ago

What a great time with Nico & gang. Let’s be honest, we probably would have seen all the same amazing things (bull sharks, rays, cenotes, etc) with other dive shops, but these guys were class acts, diver safety above all else, AND awesome/friendly guys at...More

Date of experience: December 2018
2  Thank Maki-n-Jason
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 3 weeks ago

Thanks a lot Maki and Jason for such amazing review! We are very happy to hear you had a great time diving in Playa del Carmen, an we hope to see you next time you vist the area! All the best and we keep in...More

Reviewed 3 weeks ago

So I'll start by saying this was my first dive experience and my girlfriend's 220th roughly. I took the padi open water course with Nico and Marten. I did the online curriculum to speed things up and focus more on the hands on portion on...More

Review collected in partnership with this attraction
Date of experience: December 2018
2  Thank steakandchizz
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 3 weeks ago

Hello Dave, many thanks for this incredible warm and detailed review! Certainly it was our plesure to meet you and get to start the diving journey with you, and see Julie again after so many years. I am very positive wewill see you guys sooner...More

Reviewed 4 weeks ago

We contacted Nicolas to set up all of our dives. As usual, he had a plan that worked perfect for us, including pickup/drop off at the front gate of our resort. We came back for The Pit and Dreamgate cenotes but also wanted the experience...More

Date of experience: December 2018
2  Thank weareadventure
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded 3 weeks ago

Edna and Dave, thanks again for your preference and good vibes! It was great to see you enjoying one more time the dives in the area, and we are looking forward to your next visit! All the best and we keep in touch! Nico &...More

Reviewed 4 weeks ago

Just this past week I completed 6 dives with the team. The pre arrival communication with Nico and Nani around diving the cenotes, transfers and a lodging referral proved clear, easy and fast. The diving was all out awesome world class stuff and this included...More

Date of experience: December 2018
2  Thank LFCKOPITE4EVER
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 3 weeks ago

Hi Mark, thank you so much for your great comments about your overall experience in Playa del Carmen! We hope to see you soon to enjoy more amazing dives and moments! Nani & Cenotexperience Staff!

Reviewed 5 weeks ago via mobile

We are returning customers (2016/2018). Nicolás and Martin gave us the best of service. Our family came to dive the cenotes and shark dive for the second time with Nicolás and Martin. My teenagers completed their Advanced OW certification during our last trip. We enjoyed...More

Date of experience: November 2018
2  Thank amB4459JG
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Questions & Answers
Ask a question
fleuritta90
21 August 2018|
AnswerShow all 4 answers
Response from Cenotexperience | Property representative |
Hello Fatima, sure you can dive the cenotes with your certification level. As Brinavet mentioned above, there are some cenotes limitations of depth and complexity of the dives. Some of the very cool cenote combinations you... More
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WillAngellJames
26 April 2018|
AnswerShow all 3 answers
Response from AlexanderJenner | Reviewed this property |
I emailed them and they came back very quickly. Also you can try phoning.
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Samj0702
9 October 2017|
Answer
Response from Cenotexperience | Property representative |
Hi Sam, we are already in touch via email. looking forward to meeting you!
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