Stydd Gardens

Stydd Gardens, Ribchester: Hours, Address, Stydd Gardens Reviews: 4/5

Stydd Gardens
4
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
We are not a typical garden centre. Set amidst our gardens you will find a collection of creative and imaginative businesses run by enthusiastic and passionate people. From an exciting garden design company, a real garden nursery where most of the plants are grown on site and specializing in old fashioned roses, to a delightful cafe and tea room housed in our exquisite glasshouse. A unique Wine Merchant & vintage lighing specialist, The Pendle Herb Company, whilst also an enchanting wedding venue complete with vintage marquee
Suggested duration
2-3 hours
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4.0
177 reviews
Excellent
98
Very good
38
Average
12
Poor
20
Terrible
9

N&Ofam
1 contribution
Bang average at best.
Oct 2021 • Couples
We had booked a meal within the greenhouse at 1pm for two couples. Myself and partner went for a walk around prior to popping to the cafe before our meal. The small shops are lovely, staff are friendly and very welcoming. We then went for a coffee in the small cafe prior to our friends arriving. Staff again here are friendly but lacking in customer service skills and some basic training. When the drinks arrived somewhat 20 minutes after ordering they were lovely so, I guess, we’ll worth the wait….

Our friends then arrived and we went across to the the greenhouse / glasshouse for our meal reservation. To my disgusting I quite frankly have nothing good to say about this.

On arrival we were met by an older lady, quite tall with brunette hair. Never in my life have I been met with anyone so rude, unwelcoming and quite frankly appalling manners. There was no friendly warm welcome, the greeting was ‘do you have a reservation’ to which we replied yes and to her reply was ‘name’. I appreciate that hospitality does get busy but there is honestly no room for being rude and disrespectful to customers.

We were sat down and given menus. There was no explanation that you couldn’t pick certain items off the menu due to it being a Sunday and being in the afternoon not evening time.

We ordered drinks and then almost immediately after the rude lady returns asking for our food order no longer than 4/5 minutes after we’d sat down. It was almost like she wanted us out even thought we’d only just sat down.

We ordered food and when it arrived I must say it was nothing flattering. Bland, lacking taste and creativity is just a few words to describe.

Seemingly, an older couple had just been seated next to our table by the lady who greeted us at the door. It was as if she had changed her mood and couldn’t do enough for this table. Rushing around, smiling, laughing and joking with them????? I think I would appreciate it more if she was consistently miserable instead of picking and choosing…..

Both women to the party ordered the chocolate rolo cake and that arrived shortly after whereby the said it was the best part to the meal…. Least something was above average.

I must give credit to the younger girl who was serving us intermittently, didn’t get her name but she had blonde hair with white Nike trainers on. She was fantastic, smiling and very friendly - credit to you!

The icing to the cake….. the table next door to us ordered some drinks. They were immediately made by staff and taken oven. It looked to be a whiskey and some hot drinks. There was another elderly male working near the coffee machines / bar area. He decided in plain view of all customers to tell his staff to pour extra whiskey into the whiskey which had been ordered, I presume to no extra cost? No consideration for weights and measures….. wonder what licensing would have said / done if they were sat exactly where we were sat and saw what we did. The man then who I can only presume is a manger / owner decided to go over with a glass of wine and sit with this elderly couple and chat away as if no one else was around. Staff waiting on them hand and foot without any real care for any other customers that were in. Real disappointment to be quite honest.

We asked for the bill as we felt as thought we had overstayed our welcome. The bill was brought over on a docket by another member of staff, placed on the table and she walked off. We then had to proceed another 10 minutes before we could get any of the staff’s attention where we were told ‘You pay on the way out’. So, by this time, as you probably could imagine, getting more and more frustrated with this poorly run establishment we all walked to the till at the front door as decided to wait… and wait… and wait….. eventually after another 10 minutes had passed we were reunited with our rude, miserable and unpleasant woman from the start whereby we paid and then left.

This place has a huge amount of potential and is a beautiful place to go but the staff are very much lacking in their application. Clearly from management down there is no leadership or guidance. I shall not be returning due to this.

Ok for a bog standard meal when you’ve got all afternoon to waste and no where to be.
Written 25 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Trafalgar56
Ulverston, UK37 contributions
Fabulous find in Ribchester
Oct 2021
Fabulous find in Ribchester. The Greenhouse restaurant is absolutely fabulous, quirky, charming decor and furniture inside a huge greenhouse with a wonderful array of plants everywhere. And the food is equally impressive, not cheap but deliciously different. Great salads, creative chicken kebab and my corned beef hash was wonderfully warm and filling. Will definitely be going back again - would love to see it in the evening with all the candles alight.
Written 17 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GMN
2 contributions
Not child friendly, unwelcoming and staff rude.
Aug 2021 • Family
On arrival me and a friend brought a pram each into the cafe, they were utterly shocked that we had brought a pram each for the two babies and made us feel unwelcome.. they told us the don’t have space for 2 prams although there was plenty of space, and they told us the place was going to be packed when it was not at all..
Even went to the length of telling us to put one of the prams back in the car when we had 2 newborn children..
Food was ok, but we were very disappointed with the service, the staff were rude, and we felt very unwelcome.. NOT child friendly at all.
Won’t return.
Written 16 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vacationer784461
United Kingdom2 contributions
Long wait for mediocre food
Jun 2021
Called in for breakfast and the surroundings are truly lovely but the food ad service are mediocre at best. Our order and drinks were taken quite promptly but then we waited 40 minutes for the mini breakfast to arrive, and it truly wasn't worth the wait. No apology was forthcoming for the long wait or offer to top up our drinks. The menu is very limited, over priced and we won't be back.
Written 27 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kulsum
1 contribution
Awful!
Jun 2021 • Couples
The menu is awful doesn't cater well for vegetarians or people who do not drink alcohol...not diverse at all.
A staff member was so rude, she could not care about the customers, she didn't smile at all, didn't ask how our food was and made us feel so uncomfortable which after paying so much for mediocre food made the experience even worse! Definitely won't be going again!
Written 23 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

doratheexplorer
5 contributions
Stydd Garden review
Jun 2021 • Family
Place was lovely and food was nice too, however upon arrival a particular member of staff was extremely rude (Chloe) abrupt and rude responses when asking general questions, would make me think twice before visiting again based on staff alone.
Written 23 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca
2 contributions
Beautiful set up but sub-standard food an utter disappointment.
Jun 2021 • Family
There is no doubt the grounds are beautiful and the furniture makes it a quirky experience and there is a relaxed atmosphere… but this is where our pleasure ground to a halt. The menu offered for lunch is quite minimal so I expected them to be very good at what they did. I was wrong. The food was dire. Caesar salad? Wow the worst I’ve ever had. Asked for no anchovies- it came with anchovies. Caesar sauce was mayo with chunks of anchovy in. The chicken was cold as was the pre- cooked streaky bacon- all limp, no crunch. The presentation was poor. The salad pictured is the one with anchovies. The replacement I received was unbelievable. Barely anything on the plate and I did not photograph this as at that point we just wanted to leave.
The Prawn linguine was very greasy, overly spicy and tasted like supermarket ready made sauce. Chicken burger was greasy and had pink gristle within and the Greek kebab - I have no words. Really poor food. Such a shame as the set up is beautiful. We did discuss our experience with the staff and they waived our bill. I really hope things change as this place used to be and could be so good.
Written 13 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pee
1 contribution
Food was Amazing and very friendly staff.
Jun 2021 • Couples
What an amazing place to eat. I work for DPD and I deliver her all the time. Did not disappoint 5****$
Written 6 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sarah H
1 contribution
Great food friendly staff
Jun 2021 • Family
We went to the dog friendly cafe section, the staff were incredibly accommodating, friendly and kind. We had a very elderly dog with us and my grandmother who needs extra time and clarity to help her make decisions - the team were great and my gran and a really nice time which is the most important thing.
Written 5 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Frank W
2 contributions
Great
May 2021 • Couples
Splendid food, ambience and service. Very well done and certainly worth a visit. Suggest that you book as it is popular but not crowded like so many others.
Written 30 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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