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Cabo San Lucas Visitor Information Center

Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Review Highlights
Dollar Rental CAr - Buyer Beware!!

Worst experience I have ever had in Mexico or traveling internationally. Booked a reservations... read more

Reviewed 1 September 2017
Wichita, Kansas
Complete scam avoid at all costs

Walk right past this joke of a counter. No help to be found they’re gonna try to push you to the... read more

Reviewed 25 August 2017
San Jose, California
via mobile
Read all 37 reviews
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A visitor's center offering maps, brochures and hotel recommendations by a bilingual staff.
  • Excellent21%
  • Very good10%
  • Average8%
  • Poor2%
  • Terrible59%
22 Jan 2017
“Be careful of timeshare pitches”
31 Aug 2017
“Dollar Rental CAr - Buyer Beware!!”
Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Write a ReviewReviews (37)
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1 - 10 of 35 reviews

Reviewed 1 September 2017

Worst experience I have ever had in Mexico or traveling internationally. Booked a reservations through Hotwire for $8/day and bought the Allianz international insurance which we have used in numerous other countries. Dollar guys said it wasn't valid in Mexico (which it is) and without...More

Thank hawkdaddy23
Reviewed 25 August 2017 via mobile

Walk right past this joke of a counter. No help to be found they’re gonna try to push you to the counter and sell you timeshare presentations. This should be criminal at the airport. This was actually one of the most annoying and rude parts...More

Thank Brix510
Reviewed 15 August 2017 via mobile

Beware!!!!!! Airport rental car office commits fraud. They claim scratches UNDER the bumper which were existing normal wear and tear. They said the car would have to be painted. There were scratches and dents existing all over the car so tell me why those weren't...More

Thank Courtney C
Reviewed 8 August 2017

Top tip from me would be: Skip the Taxi rides when you just want to go downtown, take the bus. Taxi run $20+ one way but the bus is $1 one way.

Thank Becky E
Reviewed 23 January 2017

My wife and I found the people here to be helpful but we did not rent a car from them like many other posters have discussed. The many "visitor information" booths along the street in Cabo are actually timeshare sales booths, and their staffs will...More

Thank WorldTravelers34
Reviewed 1 January 2017 via mobile

We checked before we arrived in Mexico with Budget and were told to have a letter from our insurance company stating we had liability insurance for $1,000,000 for car rentals in Mexico. When we arrived with the letter they demanded we have the entire insurance...More

Thank Jillmarsco
Reviewed 29 December 2016 via mobile

We showed up at the Los Cabo's airport with a confirmed reservation with Budget car rental. We are a family of five. To find they had NO cars available. Not just for us but for the three other families that reserved car also. Don't waist...More

1  Thank Terri M
Reviewed 16 December 2016

After nightmarish experience with other car rental agencies (mainly outlandish compulsary insurance rates), we booked thru our Grand Mayan resort car with Payless. They delivered car to our resort and passed to us all cost (inluding insurance) car for sensible rates car in excellent condition....More

2  Thank Lewis S
Reviewed 2 December 2016

Rented a car from Budget, they claimed I scratched the windshield which was a complete scam. Once back in the US it was impossible to reverse the charges which showed up 3-days after the rental. Then after 2-months of trying to work with Budget customer...More

Thank corona39
Reviewed 23 October 2016

Would not honor online reservation, inflated insurance rates, lousy car, gas tank was not full at beginning and had to pay extra when we brought the car back even though the gauge was at the exact same level, uncaring and unresponsive staff, ripoff timeshare artist...More

Thank John S
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Questions & Answers
10 June 2016|
AnswerShow all 3 answers
Response from EWB-in-MB | Reviewed this property |
We too were scammed by Thrifty. Try Avis or Hertz or perhaps your place of lodging can do something for you.
Richard H
7 May 2016|
Response from Ellen T | Reviewed this property |
No, but make sure you have insurance snd not just your card you carry in your glovebox.