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Gray Line Los Cabos

Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
+52 624 146 9410
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US$32.99*
and up
Los Cabos Airport Roundtrip Transfers
More Info
US$20.00*
and up
Private Round-Trip Transfer: Los Cabos Airport to Hotel
More Info
US$110.00*
and up
Los Cabos ATV Adventure
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Overview
  • Excellent62%
  • Very good12%
  • Average5%
  • Poor4%
  • Terrible14%
Travellers talk about
“city tour” (66 reviews)
“los cabos” (60 reviews)
Open Now
All hours
Hours Today: 08:00 - 19:00
LOCATION
Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
CONTACT
Website
+52 624 146 9410
Write a Review
Reviews (422)
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1 - 10 of 422 reviews

Reviewed 3 days ago via mobile

Very punctual upon arrival and departure. Pick up time was 3 hours before my flight, which we arrived 2 hours before our flight. I would rather be early than late though. Clean vehicles. Not overly crowed which allowed for laying down. My hotel was 45...More

Thank Marie W
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mrs. Marie: Thank you for taking the time to send us your kind review about our Airport transportation service . We are glad that you enjoyed what we have to offer. Hopefully you will give us another opportunity to be of service to you...More

Reviewed 4 days ago

Myself, my wife, my daughter, my friends and my sister all had a good time. It started with a tour in the city marketplace/flea market. There was a lot of interesting souvenirs you could purchase. Next the glass bottom boat. Well that was kind of...More

Thank 49ers_Gold
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. Thank you for your kind comments. We are so happy that you enjoyed our local City Tour of Los Cabos. We are glad that you were able to see both towns of San Jose del Cabo and Cabo San Lucas during...More

Reviewed 5 days ago

SHUTTLE: Our experience with Gray Line's shuttle service was good. We found them easily outside at the airport and only had to wait approximately 15 minutes before departing for our hotel. Arrangement for transfer back to the airport was easy and pick-up was again on...More

Thank Wandering_JM
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr J.M.: Thank you for your kind review concerning the roundtrip transportation. About your pre-paid tour, in order for me to investigate further, I will appreciate if you can contact me at: customerservice@graylineloscabos.com I will be more than happy to do a follow up...More

Reviewed 1 week ago

David was our driver going from Pueblo Bonito Sunset Beach back to the airport. Even though my husband and I have been in Cabo at least 7 times, David was a font of knowledge. The couple we were traveling with were new to Cabo, and...More

Thank CarolB454
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Carol: We are very glad that our Gray Line driver David was able to give you a very good service during your transfer service. We passed him your kind compliments, which we all appreciate. We hope to see you again in Los Cabos,...More

Reviewed 1 week ago

Purchased a round trip private minivan shuttle from the Los Cabos Airport. After we got out of the terminal, it took us 5 minutes to get into our van and on our way. We booked our return shuttle the same day with the Gray Line...More

Thank vacationdude2004
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. : Thank you for taking the time to send us your kind comments. We are glad that you were satisfied with the service we provided to you. We truly hope the next time you travel to our beautiful City of Los...More

Reviewed 1 week ago

Great value, arrived on time, air conditioned vans. Driving is safe. You can take your drink with you in the van, large seats, and seat belts.More

Thank Lisa P
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Ms. Lisa: Thanks for the exceptional review. You highlighted the best of what we have to offer for transportation. Our goal is to ensure we offer the best possible service to our customers. Again thank you for yor comments and we hope we can...More

Reviewed 2 weeks ago

We got a shuttle from this company to and from the airport. I understand that driving is different in Mexico from the USA, but our driver from the airport to hotel was insane. He sped the entire way, and was texting the whole time as...More

Thank lacrossepro1
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. Thank you so much for your comments. We apologize that you had an inconvenient with your transfer upon arrival. I had shared your comments with the appropiate manager. We are glad that for your return you had an excellent driver Gabriel,...More

Reviewed 3 weeks ago

he is the friendliest,kindest and most considerate young man ever to be found in his field. He gives you all the attention and information on any kind of tour you need. <if there is a problem he fixes it. There are other tour companies at...More

Thank David M
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. David: Thank you so much for your kindest comments about our Gray Line Rep. Sebastian located at the Hospitality Desk at Holiday Inn Hotel. We are glad that you were satisfied with the service he provided to you, and we hope we can...More

Reviewed 3 weeks ago

We used them for 1) snorkeling 2) dolphins with kids 3) transportation from airport. The snorkeling was canceled due to rough waters & everything went without a hitch to get refund or rebook. 2) the dolphins with kids turned out wonderful but you can read...More

Thank Kim H
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Kim: Thank you for taking the time to send us your exceptional review. We are glad that you read all the instructions we provided and that you followed them. We are pleased that you enjoyed the tours and the Airport Transportation. We alway...More

Reviewed 3 weeks ago

Grey line sell you a round trip, but when you try to book the return to SJD, no one answers the phone, when you do get through, they don't speak english, and when pressed by our hotel concierge, they do not have authority to pick...More

Thank Seaside032
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. Thank you for taking the time to send us your comments. Our local office is open daily from 9am-5pm daily, and our staff at the office do speak English. Maybe when you tried to call us, it was outside the office...More

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Questions & AnswersAsk a question
Does the transportation go directly to my hotel or will we have to stop at multiple hotels depending on who else is in the van with us?
20 April 2017|
Answer Show all 5 answers
Response from NormaGazga | Property representative |
If you book a shuttle service the vehicles will make couple stops, it all depends in which Hotel you are staying. The first stops are usually for San Jose del Cabo or corridor. The last drop off will be for Hotels located... More
0
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Google Translation
momma4rcr
We will be traveling for an adults only holiday. Are adult beverages provided or allowed for hotel transfers?
28 November 2016|
Answer Show all 7 answers
Response from KaremCabo | Property representative |
Hello! Not provided and unfortunately as per updated transfer regulations, not allowed on the transfer anymore.
0
Votes
Psoasminor2
We are due to fly out tomorrow at 140 I mistakenly put 1240 because of time zone differences I called the day before to inquire about our pick up time for shuttle back to airport They say pick up is at 840 5 hours before my flight My friends are on the same flight and their pick up is at 930 4 hours before flight We would like to travel together But u guys are inflexible becaus we didn't confirm they say after we arrived Can u help ?? Bonitos Los cabos sunset Khanh Nguyen
11 April 2016|
Answer Show all 3 answers
Response from Dave C | Reviewed this property |
I doubt they will change.That is my problem with Grey Line, very inflexible. But call back at a different time and hope to get a different person. You might get a reasonable person.
0
Votes