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VIA Rail Canada

Canada
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Review Highlights
Needs serious new management

We took the train from Toronto to Vancouver. First sign of trouble was a series of e-mails a few... read more

Reviewed yesterday
Sootles
,
Melbourne, Australia
Excellent way to see the beautiful country of Canada

Took quite a few long distance trips on VIA Rail Canada in a variety of cases of carriage. Very... read more

Reviewed 2 days ago
Rob R
,
Sydney, Australia
Read all 1,681 reviews
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Overview
  • Excellent39%
  • Very good28%
  • Average11%
  • Poor8%
  • Terrible14%
Travellers talk about
“dining car” (192 reviews)
“business class” (204 reviews)
“dome car” (144 reviews)
LOCATION
Canada
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"dining car"
in 192 reviews
"business class"
in 204 reviews
"dome car"
in 144 reviews
"union station"
in 84 reviews
"first class"
in 80 reviews
"sleeper class"
in 52 reviews
"quebec city"
in 78 reviews
"train trip"
in 80 reviews
"prestige class"
in 68 reviews
"prince rupert"
in 63 reviews
"rocky mountaineer"
in 69 reviews
"bunk beds"
in 53 reviews
"return trip"
in 55 reviews
"sleeper cabin"
in 50 reviews
"canadian train"
in 45 reviews
"lunch and dinner"
in 44 reviews
"the entire trip"
in 18 reviews
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1 - 10 of 1,563 reviews

Reviewed yesterday

We took the train from Toronto to Vancouver. First sign of trouble was a series of e-mails a few hours before departure time as the departure time was delayed, first by just a few hours, until finally departed twelve hours late. No apologies, no explanations....More

2  Thank Sootles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Took quite a few long distance trips on VIA Rail Canada in a variety of cases of carriage. Very impressive, Free WiFi, excellent staff service with prompt attention to requests. Wide comfortable seatings with great visibility of outside. Highly recommend for any visitor to this...More

Thank Rob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Took the "Ocean" sleeper plus service from Halifax to Quebec , Ste Foy as part of a Canadian tour. Really interesting experience , staff exceedingly helpful and efficient . Highlight was the vintage 1950,s cars at the rear of the train complete with observation dome....More

Thank Waterheating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 days ago

we were unfortunate enough to be booked on VIA rail by Royal Caribbean Cruise Lines. We had had an unfortunate experience on a cruise from San Juan to the islands in the Caribbean, when an ice machine broke loose the first night as seas were...More

1  Thank liverock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

It seems Via has really upped their game in the last 5 years since I used to take the train regularly for business. Outbound and return trains were on time, clean and comfortable. I say comfortable because neither had the newest cars with the new...More

Thank CBear03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

I took the train from Edmonton to Toronto and was meant to meet friends from Australia and connect on to Montreal and Quebec city. We were 12 hours late into Toronto, so my friends had to carry on without me. To be honest, I didn't...More

Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

We arrived at the Via terminal in Vancouver on May 8th this year at 6pm for our 8:30pm departure to Toronto. After checking in we are told the train will be 4 hours late in leaving and so it was. The next morning we are...More

Thank geoff_tas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

We were advised to check the day before we travelled, we tried to ring several times we also sent an email, but no response. We arrived at the station to be told they were 14 hours late, but could be delayed further. As we had...More

Thank DJinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

If you want to take the Toronto-Vancouver train and do NOT care about the schedule, then by all means, experience this trip. BUT keep in mind the train runs very late. We waited at the Winnipeg Station for over 20 hours and the train arrived...More

Thank chicagotourist_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

Sadly, the rail lines in Canada are controlled by the freight companies who operate enormous 150plus car freight trains every hour holding up the VIA Rail passenger service, Our train ran 4 hours late on a 3 hour excursion from McBride to Jasper! The trains...More

Thank ALAN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
JanBristol
3 June 2018|
AnswerShow all 2 answers
Response from gnb2501 | Reviewed this property |
Checked baggage is kept in the baggage car. It is inaccessible to passengers. If you are in sleeper class, both the cabin for one and the cabin for two have sufficient room for one airline sized carry on suitcase, plus a... More
1
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leasheavill
1 June 2018|
AnswerShow all 2 answers
Response from fabioinmontreal | Reviewed this property |
I would consider-asking crew first just because it is heat producing device.
1
Vote
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