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VIA Rail Canada

Canada
+1 514-871-6000
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Review Highlights
Terrible delays

Do not fall into their "more productive time" trap. It is a scam. Their trains often take more time... read more

Reviewed yesterday
Kokulan V
,
Winnipeg, Canada
via mobile
Permanent, long delays

I have to travel from Toronto to Ottawa every week. 50% of time I take train, and the rest of times... read more

Reviewed yesterday
aalikaj
Read all 1,523 reviews
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Overview
  • Excellent40%
  • Very good28%
  • Average11%
  • Poor8%
  • Terrible13%
Travellers talk about
“business class” (194 reviews)
“dome car” (141 reviews)
“dining car” (179 reviews)
LOCATION
Canada
CONTACT
Website
+1 514-871-6000

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1 - 10 of 1,416 reviews

Reviewed yesterday via mobile

Do not fall into their "more productive time" trap. It is a scam. Their trains often take more time because they have to give priority access to the freight trains all the time. Our Ottawa and Quebec city short trips got even shorter due to...More

Thank Kokulan V
Reviewed yesterday

I have to travel from Toronto to Ottawa every week. 50% of time I take train, and the rest of times I use Porter. I take the first morning Train which leaves Toronto at 6:40 ( I whish there was one earlier ). The Train...More

Thank aalikaj
Reviewed 4 days ago

A cross Canada excursion you won`t soon forget. You can`t be in a hurry on this adventure the train will always get you there, you might not be on time but who cares. We were lucky enough to book a Prestige compartment from Kamloops to...More

1  Thank Mariagrey
Reviewed 5 days ago via mobile

I just came back from a girls shopping trip to Toronto. We decided to spoil ourselves and book Business Class on Via Rail. We checked in and waited in the VIP lounge which offered coffee from a machine and very little else. Once we boarded...More

Thank Lena C
Reviewed 6 days ago via mobile

This is the first time I make a review for TA but I think it’s important for people to know this info because I read all the reviews about this service before deciding not to rent a car and travel via this train service. The...More

Thank Eduardo V
Reviewed 1 week ago

I loved my recent trip from Cornwall to Quebec City. Staff was great and very nice. Will do it again

Thank laldm
Reviewed 1 week ago via mobile

I was supposed to get a train from Edmonton to Vancouver at 7:30am but it was delayed 10 hours, the time doesn't update on the website so I'm having to call up for updates, each time I call the arrival time is later. 6:15pm(!!!!) is...More

Thank Chris M
Reviewed 1 week ago via mobile

The train left the station 16 hours late, but they put me up in a hotel and paid for breakfast, so that helped. My porters, Ishmael and Marcus, took great care of me. I didn't have a bad meal on my 3 day trip. The...More

Thank Marie T
Reviewed 1 week ago

I have travelled several times with Via and always in Economy. This past weekend we travelled Business Class and it was absolutely worth it. I have never had a bad experience with Via but having travelled now by Business Class I now know it is...More

1  Thank Elyse M
Reviewed 1 week ago

We traveled from Toronto to Vancouver in the sleeper car plus cabin for 2, being under 40 we were quite different to the other patrons in the sleeper class. As we had read reviews we expected the train to be late (we left 3 hours...More

1  Thank Jared-Kiwi
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Questions & Answers
Cecilia E
28 November 2017|
AnswerShow all 2 answers
Response from Ian M | Reviewed this property |
Yes. Prestige class cabins offer a double bed. An alternative would be to book a double Sleeper class cabin. It is essentially two Sleeper class cabins with the centre wall folded away, so that you would each have lower... More
1
Vote
Mari M
25 November 2017|
AnswerShow all 5 answers
Response from Ian M | Reviewed this property |
Since almost all questions on this forum relate to the Canadian (Toronto-Vancouver), it's easy to forget about the Ocean (Montreal-Halifax). All of the other posts are correct, but relate to different trains. All Sleeper... More
0
Votes
Anand R
17 November 2017|
AnswerShow all 2 answers
Response from Anand R |
Hi Ian M, Thanks much for your detailed response. Very useful. I will keep your tips in mind while planning the trip. :)
1
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