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Brackendale Spa

Knockerdown Farm, Carsington DE6 1NQ, England
+44 1629 540727
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Review Highlights
Why did we bother ........

I have recently come with my friend on a half day spa 1.00pm to 4.00pm, to the day spa ‘well if you... read more

Reviewed 22 February 2018
Sue R
,
Matlock, England, United Kingdom
Jens hen do

A lovely visit Saturday afternoon. So pleased after back and forth checking and organising a spa... read more

Reviewed 8 August 2017
juliecmason
,
Rotherham, United Kingdom
Read all 49 reviews
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Traveller Overview
  • Excellent54%
  • Very good8%
  • Average14%
  • Poor10%
  • Terrible14%
Travellers talk about
About
Beautiful boutique Day Spa & Luxury salon set in beautiful Derbyshire countryside. Treatments & packages available to suit everybody Birthdays, Hen party's & baby showers available.
Contact
Knockerdown Farm, Carsington DE6 1NQ, England
Website
+44 1629 540727
Write a ReviewReviews (49)
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All reviews
"foot massage"
in 4 reviews
"afternoon tea"
in 13 reviews
"lovely ladies"
in 3 reviews
"early bird"
in 2 reviews
"scones"
in 6 reviews
"hen do"
in 3 reviews
"double treatment room"
in 2 reviews
"mother and daughter"
in 2 reviews
"treatment package"
in 2 reviews
"on arrival"
in 3 reviews
"excellent value for money"
in 2 reviews
"facial"
in 7 reviews
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1 - 10 of 49 reviews

Reviewed 22 February 2018

I have recently come with my friend on a half day spa 1.00pm to 4.00pm, to the day spa ‘well if you can call it a spa’ to come away feeling disappointed and unhappy with everything we encountered on our visit. Firstly we arrived at...More

1  Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura H, Owner at Brackendale Spa, responded to this reviewResponded 24 February 2018

We are very sorry that you have not enjoyed your experience with us. But we would like to point out a few things that you have mentioned in your review. You had sent us this in an email which we have replied to. As you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

A lovely visit Saturday afternoon. So pleased after back and forth checking and organising a spa afternoon for my future daughter in laws was more than pleased. We were met with our afternoon tea delicious sandwiches, cupcakes, scones cream and jam, with tea coffee and...More

2  Thank juliecmason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
13
Reviewed 15 July 2017 via mobile

They don't answer the phone, or emails and aren't even there if you turn up in person. Don't waste your money here - go to a proper Spa instead. I bought a Valentines Spa Day for my girlfriend and she never managed to arrange a...More

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 June 2017 via mobile

Attended the spa last weekend while staying in the Knockerdown Cottages for my friends HenWeekend and could not have been happier. The ladies were lovely from the very first email. Really accomodating! There were 11 of us altogether that had booked the afternoon tea package...More

1  Thank SaraEddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

Arrived at 9.30am for early bird package after a lovely drive through Ashbourne. Great setting on a well refurbished farm. Wedding suite and holiday cottages aswell as a spa. Polite welcome followed by a Brief introduction before breakfast which was served in the reception/ treatment...More

Thank Gavin B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017

I have tried to contact as suggested bye mail... no reply . phone no reply, and visit no presence at venue.

3  Thank AutumnLeafDancing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017

I booked the afternoon tea and treatment package for my friend's birthday and decided to treat myself at the same time. The beautiful countryside scenery makes you feel relaxed on arrival. We enjoyed the tea and both had back massages alongside each other in a...More

1  Thank Daisy186356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2017 via mobile

Brackendale Spa is beautiful. Set in tranquil surroundings with excellent value for money. The treatments I had were outstanding. The food and packages offered are all unique that in my opinion no other spa can beat. The individual service that they provide is also something...More

3  Thank slm0203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile

Went yesterday with friends on a hen do. Changing rooms worst than local pool! We were told by the girls that we had sole use of the place, which quickly we found out was not the case when we were inundated with visitors from local...More

Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 March 2017

Hello Joanne, We are sorry that you did not enjoy your experience with us. We would of preferred you to speak to a manager on the day as nothing was mentioned to either of them on the day. We would like to clear up a...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2017

My daughter bought me a half day spa experience for Christmas and today I used it and decided to take my daughter along with me. Firstly we had breakfast which was plentiful and lovely along with a nice cuppa. Then we went and had a...More

2  Thank cherylroulston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nearby Attractions
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