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Address: 300 Mountain Avenue | The Rimrock Resort Hotel, Banff, Banff National Park, Alberta, Canada
Phone Number:
+1 403-762-3356

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 18
  • 16
    Very good
  • 4
  • 6
  • 8
Ate in the Larkspur Lounge - don't bother

We order sharing a sharing platter and salad. The platter was deep-fried everything - deep fried mushrooms (all batter), wings, pork giblets, samosas - again deep-fried and... read more

Reviewed 6 days ago
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Level Contributor
39 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

We order sharing a sharing platter and salad. The platter was deep-fried everything - deep fried mushrooms (all batter), wings, pork giblets, samosas - again deep-fried and crudités - celery and carrots, not as well done as I would give my children. We had a Mountain Bowl salad awash in dressing so it was completely soggy. No attention to detail... More 

Thank hipsterfoodie007
Level Contributor
10 reviews
3 attraction reviews
Reviewed 1 week ago

Have been to this spa numerous times over the past several years and have always enjoyed the atmosphere and quality of service and products. The staff are very professional. However, on my last visit, the quality of the pedicure was below what I had previously received and what I was expecting. Poor painting and overly thick coats of polish made... More 

Thank Lisa E
Edmonton, Canada
2 reviews
Reviewed 23 March 2017 via mobile

The service staff was super nice, there was snacks and drinks available, the waiting room was cute and comfortable. The facial was suited just for my skin and also included a long scalp massage, back, neck, and arm massage. My entire upper body was relaxed and massaged just from a facial! The best facial I've ever had.

Thank ashley1741
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 January 2017 via mobile

I booked a couple of massages for myself and my husband. The massages were very expensive which I didn't mind paying as I was assuming this must be a very high-end spa and we would be treated with excellent costumer service. This was very much not the case. I went down about 20 minutes prior to my appointment to relax... More 

Thank FooAimKat
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 5 January 2017

Just spent Christmas at the Rimrock as a family of 5 including my mother in law. As a birthday present for her, I booked us each in for the Rimrock manicure. We were greeted upon arrival, given a small tour and escorted to the lounge area where we enjoyed the views and some tea waiting for our time slot. The... More 

Thank jo123Alberta
Calgary, Canada
Level Contributor
37 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 6 November 2016 via mobile

A girlfriend and I went to have a nice spa day at the Rimrock spa. It was a lovely day of being pampered and relaxing. We both had the massage and facials. The services were excellent and the staff were friendly and accommodating. In particular there is a male Massuse there named Shawn who was excellent and had a great... More 

Thank Shannon L
Calgary, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 7 August 2016

We recently stay at the Rimrock and my husband and I decided to each get a massage. I booked a couple days in advance. They carefully reviewed their cancellation policy and details. Everything appeared in order. Upon arrival, they appeared very disorganized and confused. I was brought to a change room, which was essentially a large bathroom. No privacy to... More 

2 Thank planetrj2016
Calgary, Canada
1 review
Reviewed 1 June 2016

My husband and I both had relaxation massages at the Rimrock Spa. The experience from start to finish was amazing. The treatments themselves were fabulous. I was with Shelbie and my husband was with Sarah and we both agreed that the ladies did a great job. We felt so relaxed afterwards and I will definitely be returning. The reception staff... More 

Thank Sarah C
Calgary, Canada
1 review
Reviewed 1 June 2016

My partner and I had the pleasure of staying at the Rimrock hotel this past weekend and the entire experience was amazing, especially the spa! We had a couples relaxation massage. Our therapists were very thorough and listened to everything that we wanted! My partner had Sherrie and I had Sarah and they were phenomenal. I then proceeded to have... More 

Thank lindarayy
London, United Kingdom
Level Contributor
63 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 24 May 2016 via mobile

So glad I took my colleague's advice and booked as soon as I arrived. Had a facial and deep tissue massage and they were both great experiences which I'd recommend. All the staff I met / saw were professional and friendly. Only slight criticism was the changing room was very small although well stocked and laid out.

Thank Michelle275

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  • I have a family of 7. Can your tour accommodate all of us together?
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