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Oasis Wellness Centre & Spa

880 16 Ave SW, Calgary, Alberta T2R 1J9, Canada
+1 403-216-2747
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Review Highlights
Poor customer service at front desk and administration and management weak.

Although the service itself for the facials and massage offered and room reserved for my friends... read more

Reviewed 1 week ago
lynnie1012015
,
Calgary, Alberta
Heavenly

I felt totally pampered! All staff were fantastic. Friendly, responsive, great techniques... read more

Reviewed 9 February 2018
Kay L
,
Calgary, Alberta, Canada
Read all 87 reviews
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Overview
  • Excellent53%
  • Very good17%
  • Average8%
  • Poor11%
  • Terrible11%
Travellers talk about
“body wrap” (5 reviews)
“dry sauna” (4 reviews)
LOCATION
880 16 Ave SW, Calgary, Alberta T2R 1J9, Canada
CONTACT
Website
+1 403-216-2747
Write a ReviewReviews (87)
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All reviews
"hot stone massage"
in 6 reviews
"body wrap"
in 5 reviews
"dry sauna"
in 4 reviews
"steam room"
in 7 reviews
"facial massage"
in 2 reviews
"amazing spa"
in 2 reviews
"change rooms"
in 2 reviews
"refreshments"
in 8 reviews
"therapist"
in 10 reviews
"liga"
in 2 reviews
"mask"
in 2 reviews
"lockers"
in 4 reviews
"pedi"
in 2 reviews
"perspective"
in 2 reviews
Filter

1 - 10 of 87 reviews

Reviewed 1 week ago

Although the service itself for the facials and massage offered and room reserved for my friends birthday were excellent there were many weaknesses. The locker room was overcrowded and hardly any room to change, it felt like I was back in high school! Not suitable...More

1  Thank lynnie1012015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 4 days ago

Lynnie, thank you kindly for your feedback. We will make the necessary improvements to avoid mistakes, become clearer when communicating about tipping and to make sure our clients have an extraordinary experience from the moment they arrive to the moment they leave. Once again thank...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018

I felt totally pampered! All staff were fantastic. Friendly, responsive, great techniques. Thoroughly enjoyed my facial and body wrap. Few places have vichy shower equipment like that for wrap treatment. Free steam room and sauna were a heavenly bonus, both operated well. Change room facilities...More

Thank Kay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, Front Reception at Oasis Wellness Centre & Spa, responded to this reviewResponded 5 weeks ago

Thank you so much for your lovely response and feedback. We love hearing that our guests had a wonderful experience. We look forward to pampering you in the future.

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Reviewed 4 February 2018 via mobile

Savanna, just gave me potentially the best massage I’ve ever had. I had some pain in my lower back and some very tight glutes and she handled both issues perfectly and listened to my feedback. I haven’t felt this much relief in these areas in...More

Thank joeldonais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, Front Reception at Oasis Wellness Centre & Spa, responded to this reviewResponded 5 weeks ago

Thank you so much for your kind review. Savanna will be so please to hear how much you enjoyed your massage. We look forward to pampering you in the future.

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Reviewed 18 December 2017

I have been going to Oasis spa for several years and have brought many colleagues and friends for a variety of treatments (Facials, Massages, Body Wraps etc). I have been a regular Passport Member/Oasis Member for a number of those years as well. I normally...More

2  Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 20 December 2017

Hello Samantha, I am disappointed and sorry to learn about your last massage experience. Please also accept my apologies for not hearing back from our Massage Therapist Lead, he was away with family and he didn't have access to his email, neither did I. Please...More

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Reviewed 12 December 2017

Booked 90 minute massage with Chris Anger and it was wonderful. I needed more of a relaxation/stretching massage to "open up" my muscles and he figured out exactly what I needed. Highly recommend!!!!

1  Thank Calberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 14 December 2017

Thank you very much for taking the time to share your experience. We are so pleased to hear that you enjoyed your massage with Chris ! We will forward this message to him and congratulate him as well. Thank you again and Happy holidays!

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Reviewed 11 December 2017

I just had my first experience with a hot stone massage, and I have to say it was Heaven! Lilia Costin did a fantastic job, made me feel very comfortable and checked on my well-being through the whole massage.More

1  Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 12 December 2017

Dear Helen, thank you so much for your kind review! We are so happy that you enjoyed your hot stone massage with Lilia. We will make sure to forward her your message and to congratulate her for the great job! We hope to see you...More

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Reviewed 8 December 2017

I have been going there for years.I really love to pamper myself from stressful days from work. I love the service here because it has what I like to avail on my relaxing days. Good service and friendly staffs. Great service(waxing, facial and body wrap)...More

1  Thank megadethhell255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 12 December 2017

Dear Megan, Thank you for taking the time to post a review about your experience at The Oasis! We are pleased to hear that you have enjoyed your services with Sumi and we will make sure to congratulate her for her great costumer service. We...More

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Reviewed 3 December 2017

I had a body wrap with scrub. Liga took gr at care of me and made this the best spa experience I've had. I'll definitely be back!

1  Thank jherman644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 13 December 2017

Thank you for your review! Liga will be flattered to hear your message and we will make sure to congratulate her. We will look forward to pampering you on your next visit. Happy Holidays!

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Reviewed 16 November 2017

Enjoyed a girls day at this spa. Its been a while since I last visited and was surprised that nothing had changed. The place is dark and quiet with soothing piped in music. A variety of refreshments are availanle..water, herbal teas, etc and apples?? There...More

Thank MarilynandGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 3 December 2017

Dear Marilyn, We appreciate very much your review and we are so happy that you enjoyed your time with your friends, the services as well as the relaxation areas. We have a great team that takes care of single reservations and group reservations as yours....More

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Reviewed 12 November 2017

I recently purchased a coupon from groupon for a facial at The Oasis. I redeemed it on my birthday and the front desk service was exceptional from my first time calling to book all the way through to the end. I lost connection when I...More

2  Thank jess_s_bud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter S, General Manager at Oasis Wellness Centre & Spa, responded to this reviewResponded 3 December 2017

Dear Jess, Thank you so much for taking the time to write such a kind review! We feel so accomplished and happy to learn that your birthday was special and that you have a wonderful time at The Oasis. We will make sure to pass...More

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