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Nanaimo Dive Outfitters

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2205 Northfield Rd, Nanaimo, British Columbia V9S 3C3, Canada
+1 250-756-1863
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Review Highlights
Fantastic Week of Diving

My partner and I were planning a trip to Vancouver Island to complete some SCUBA training and... read more

Reviewed 1 week ago
Barret H
Excellent customer service.

I had arrived to Nanaimo Dive Outfitters after an equipment issue with my dry suit had left me... read more

Reviewed 2 weeks ago
Doug4739
,
Edmonton
Read all 68 reviews
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Overview
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Nanaimo Dive Outfitters and Shepherd Charters provide scuba diving and snorkeling lessons, tours, charters, sales and service to people from all over the world. Dive and stay packages are available. BC has the best cold water diving in the world with unique sealife. Nanaimo offers some of the best shore access as well as boat trips. NDO can provide equipment and a guide to help you enjoy whatever underwater experience you desire. From shore snorkel trips and scuba diving to boat charters to go snorkeling with the seals or scuba diving, there is something for everyone. The Shepherd is our 33ft aluminum dive boat that can take you to some great dive spots including walls, reefs, and artificial reefs or wrecks. She has a large covered deck, storage space below the benches and over head nets for dry storage, an awesome dive ladder, and a marine head.
  • Excellent97%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible2%
Travellers talk about
“dry suit” (6 reviews)
“snake island” (8 reviews)
“captain steve” (4 reviews)
Open Now
All hours
Hours Today: 10:00 AM - 5:30 PM
Suggested Duration: More than 3 hours
LOCATION
2205 Northfield Rd, Nanaimo, British Columbia V9S 3C3, Canada
CONTACT
Website
+1 250-756-1863

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Reviews (68)
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1 - 10 of 66 reviews

Reviewed 1 week ago

My partner and I were planning a trip to Vancouver Island to complete some SCUBA training and underwater sight-seeing. From first contact Shirley was fantastic to deal with in setting up the itinerary (we had 5 days of diving), and ensuring we got the most...More

Thank Barret H
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 4 days ago

We really enjoyed the week you spent with us Barret. Both of you were eager to learn and good students so that makes it a pleasure and more fun for any instructor. It was so rewarding to see the huge improvement in your diving from...More

Reviewed 2 weeks ago

I had arrived to Nanaimo Dive Outfitters after an equipment issue with my dry suit had left me anything but dry!! Shirley, Steve, and Theo were all in the shop when I arrived and my suit was good to go after a repair. The following...More

Thank Doug4739
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 2 weeks ago

We are very glad we could get your drysuit issue resolved so you could have comfortable dives while you were here. Mother Nature was good to you with both the weather and the marine life. We look forward to your next visit so we can...More

Reviewed 27 September 2017

Summary in brief: Flexible, very friendly and motivated team; rental gear in excellent condition and at a reasonable price; great dive sites!!!! I was on a sightseeing trip through BC and Alberta and had no diving gear with me except my computer ... and of...More

Thank Joachim H
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 3 October 2017

We were so glad we could get you out while you were here. We enjoyed having you dive with us and showing you just a few of the great sites we have here. Now you know what to expect when you come back for your...More

Reviewed 27 September 2017

Nanaimo Dive was great all around. Very good an communicating and getting us set up within an hour of my first email. Very god customer service at the shop, great dive briefings and just all around friendly atmosphere that helps you get the most out...More

Thank Teressa J
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 3 October 2017

Thank you so much Teressa. We enjoyed sharing your adventure with you and hope you can make it back again sometime.

Reviewed 27 September 2017 via mobile

This was my first dive after finishing an open water course elsewhere and I am very satisfied with the experience. Theo was not only a knowledgeable instructor but a very friendly and nice human being that took me to a beautiful dive site with incredible...More

1  Thank Patryk U
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 3 October 2017

Thanks Patryk. We are happy that you had such a great experience with Theo and that you enjoyed the dive site he took you to. We are blessed with great shore diving as well as boat diving in our area so we have a lot...More

Reviewed 18 September 2017

Thank you to the staff at Nanaimo Dive Outfitters that helped my husband and I get our open water and dry suit certifications. Shirley in the shop was very helpful and made sure we felt comfortable with all we had to do. Gerald, Jay and...More

Thank jjhilwut
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 20 September 2017

It was a pleasure helping you both with this adventure. You both did awesome and were so positive in your approach. We look forward to hearing about more of your underwater adventures as you progress through your diving. It will be good to see you...More

Reviewed 29 August 2017

Dive Outfitters have some great owners that know how to run an efficient and friendly dive store that offers divers everything they could need. Their training is excellent, the store has enough stock to cover all needs - at all levels, and they have a...More

Thank Uthell
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 31 August 2017

Thank you so much for your review. We are glad that you enjoy our store and the services we offer. It is a passion for all of our staff and it really feels great to hear that we are providing what people need and you...More

Reviewed 28 August 2017 via mobile

A group of friends and I from a dive club of which I am a member recently did a scuba diving wreck charter with Nanaimo Dive Outfitters and it was awesome. Great service the booking process was easy, they were very organized and had everything...More

Thank camoking
Reviewed 28 August 2017

I just finished their program. Amazing, professional, exciting, detail oriented, student friendly, thorough, informative, patient , very safety oriented with students, and darn fun to learn with. Gerald was our primary instructor and Shirley did some pool work with out group, but both are high...More

Thank 400Maverick
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 29 August 2017

You did us proud my friend! You made such great improvement from the first dive in the pool to the last and from the first ocean dive to the last. It was a pleasure working with you and seeing you grow and enjoy your experience....More

Reviewed 27 August 2017

My two grandchildren ,14 and 18, and I went on the snorkelling trip. My husband wimped out and took photos from the boat. Because I am not that comfortable in the water, we paid for a guide. Theo was fantastic. He guided me everywhere and...More

Thank Ettaglayt
DiveNanaimo, Owner at Nanaimo Dive Outfitters, responded to this reviewResponded 29 August 2017

Thanks so much for letting us help your family with this adventure Myrna. It was a pleasure to have you aboard. Even though your husband chose to stay on board, there is something to see for everyone with eagles, heron, and a myriad of other...More

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