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The Vancouver Trolley Company - CLOSED

Vancouver, British Columbia V6A 2M9, Canada
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Review Highlights
Great Option For The Complete Snapshot

We have got into the habit of doing the Hop On Hop Off tour the first day in a new city. They... read more

Reviewed 8 April 2018
Greg N
,
Gold Coast, Australia
via mobile
it could be much better

The tour takes in great sights in Vancouver but i think the tour would be better with a recording... read more

Reviewed 8 March 2018
Nicolas1960
,
San Luis Potosi, Mexico
Read all 950 reviews
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The Vancouver Trolley Company's Hop-On, Hop-Off City Attractions Tour is the easiest way for visitors to enjoy Vancouver's most popular areas, including: Stanley Park, Chinatown, Gastown and Granville Island. The tour features a live and informative commentary and 35 stops so you have the opportunity to learn what makes Vancouver such a spectacular and special city.
  • Excellent23%
  • Very good27%
  • Average18%
  • Poor16%
  • Terrible16%
Travellers talk about
“day pass” (68 reviews)
“city route” (9 reviews)
Suggested Duration: More than 3 hours
LOCATION
Vancouver, British Columbia V6A 2M9, Canada
Stanley Park
Reviews (950)
Traveller rating
Traveller type
Time of year
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All reviews
"day pass"
in 68 reviews
"city route"
in 9 reviews
"hop on hop off trolley"
in 38 reviews
"your bearings"
in 14 reviews
"false creek ferry"
in 15 reviews
"grouse mountain"
in 14 reviews
"different areas"
in 9 reviews
"gas town"
in 14 reviews
"rose garden"
in 9 reviews
"overview"
in 60 reviews
"commentaries"
in 10 reviews
"halloween"
in 9 reviews
"gastown"
in 47 reviews
"aquarium"
in 38 reviews
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1 - 10 of 908 reviews

Reviewed 8 April 2018 via mobile

We have got into the habit of doing the Hop On Hop Off tour the first day in a new city. They generally give you the top 10 sights of the city and enable you to quickly decide what you would like to investigate further....More

1  Thank Greg N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2018

The tour takes in great sights in Vancouver but i think the tour would be better with a recording that was activated as the trolley reached the locations (like most tours in other cities around the world).The driver made no effort to disguise his total...More

1  Thank Nicolas1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 21 March 2018

Dear Nicolas1960, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. Depending on when this tour was taken, during the winter- spring season the frequency for the Hop-On, Hop-Off...More

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Reviewed 27 February 2018 via mobile

We had a very short stay in Vancouver, hence we’re trying to see as much as possible in half a day. We were suggested to use this Hop on, hop off bus. We bought combined blue and red buses, so we should not wait for...More

2  Thank Jux2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 21 March 2018

Dear Jux2013, Thank you for taking the time to write your review. I am disappointed that we missed an opportunity to meet your expectations. During the winter season the Hop-On, Hop-Off tour has a frequency of every hour, and a mixture of San Francisco style...More

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Reviewed 21 February 2018 via mobile

The tour takes in great sights in Vancouver - a great city to visit! I’d suggest that the tour would be MUCH better with a professionally mastered recording that was activated as the trolley reached the relevant locations. Unfortunately, the driver made no effort to...More

Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 23 February 2018

Dear David W, Thank you for taking the time to review our tour, we appreciate your feedback. During the winter season, the frequency of the buses are every hour, unless a Company Experience package was purchased then the frequency would decrease to every 30 minutes....More

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Reviewed 10 February 2018 via mobile

Thank you for a great tour of the city of Vancouver. Such good value. The bus tour guides Simon and Kenny were great. Really recommended. Paul and Joanne Armstrong English visitorsMore

Thank jarmstrong880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 12 February 2018

Dear jarmstrong880, Thank you for taking the time to review our tour, and your kind comments about our drivers Simon and Kenny. We will be sure to pass along your compliments to them. If you ever find yourself in Vancouver, we would love to see...More

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Reviewed 2 February 2018 via mobile

This is a great way to see Vancouver on a rainy day. It’s not cheap but I’m not sure we’ve ever had a cheap hop-on-hop-off bus. It was a bit disappointing that the audio was pre-recorded and not said by the driver but our driver...More

1  Thank Georgia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 12 February 2018

Dear Georgia P, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. If you ever find yourself in Vancouver, we would love to see you on-board again! Sincerely, Deanna...More

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Reviewed 29 January 2018

Lotsa signing , and a great trip to do with friends ,wife,and family. You do all the tours at once in the same buss no need to drive perfect

Review collected in partnership with this attraction
Thank Manny1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 30 January 2018

Dear Manny1974, Thank you for taking the time to write your review. I am pleased to hear that you enjoyed your time on our, and we hope to see you again! Sincerely, Deanna L. Guest Experience

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Reviewed 22 January 2018 via mobile

There two types of hop on hop off Vancouver sightseeing. Both are the same company, they are hourly. The combo cost a little more and you can get the tour every half an hour. Comprehensive tour. Be aware with currency change rates. The kiosk attendant...More

Thank FABIO457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 29 January 2018

Dear FABIO457, Thank you for taking the time to write your review, I am glad you enjoyed your trip on-board the trolley! Sincerely, Deanna L. Guest Experience

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Reviewed 13 January 2018

It was a fun ride but carols were outdated and the host could have been more livelier. FOL was amazing!

Review collected in partnership with this attraction
Thank lakwatserangwagas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 23 January 2018

Dear lakwatserangwagas, Thank you for taking the time to review our tour, we appreciate your feedback. I am glad to hear that you enjoyed your tour with us, and we hope to see you on-board again! Sincerely, Deanna L. Guest Experience

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Reviewed 13 January 2018 via mobile

Note - the trolleys are only every hour during winter so plan your stops accordingly. On the plus side you get two days for the price of one, so if you’re in town for two days it’s worth doing. I think the signage at the...More

1  Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 23 January 2018

Dear Julie L, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. I am pleased to hear you had a pleasant experience on our tour. I do apologize for...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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