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The Rocky Mountaineer

1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
+1 604-606-7245
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Review Highlights
Just the best.

The Rocky Mountaineer sells itself but just to add to it's reputation this was an absolute... read more

Reviewed yesterday
LCGOOD
,
Australia
Outstanding rail trip through the Rockies

First class service from start to finish over two days. Great welcome in the station hall, friendly... read more

Reviewed 1 week ago
bandc785
,
Sydney, Australia
Read all 4,850 reviews
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Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
  • Excellent78%
  • Very good11%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“gold leaf” (1,094 reviews)
“lake louise” (399 reviews)
“train trip” (289 reviews)
LOCATION
1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
CONTACT
Website
+1 604-606-7245

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1 - 10 of 4,783 reviews

Reviewed yesterday

The Rocky Mountaineer sells itself but just to add to it's reputation this was an absolute highlight of our trip, the scenery, the staff, the meals, all just perfect. We wanted for nothing and what scenery it was just spectacular. Something new around every corner...More

1  Thank LCGOOD
Reviewed 1 week ago

First class service from start to finish over two days. Great welcome in the station hall, friendly efficient loading to carriage. Staff attentive and friendly. Food and refreshments were superb. Train manager showed genuine interest in passengers.More

3  Thank bandc785
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 5 days ago

Hello bandc785, Thank you very much for this five-star review of your two day Rocky Mountaineer experience. It is lovely to hear that we were able to meet and exceed your expectations. We are honoured to travel through the beautiful Canadian Rockies and so pleased...More

Reviewed 1 week ago via mobile

I had heard about the Rocky Mountaineer in the past, but had no opportunity to plan a trip to enjoy it. Finally I could plan it and be part of the best trip I have ever participated. Since the beginning all staff are very kind...More

2  Thank cnbeiro
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 5 days ago

Hello cnbeiro, Thank you so much for this review and recommendation. We are so pleased to read that you enjoyed all elements of your journey with us. Our hosts will be happy to hear that you enjoyed their attentive, informative service. I hope that you...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

I recently went on the gold leaf service from banff to Vancouver which Is an overpriced time consuming travel route. That wasn't the worst of it. 1. Found out by chance a day before traveling that the 3 day train trip from Jasper to Vancouver...More

Thank A TripAdvisor Member
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello, Thank you for taking the time to write this review of your GoldLeaf Service journey. We truly appreciate your understanding in regards to the wildfires experienced throughout the region this summer. Your feedback is important to us and will be passed along to the...More

Reviewed 3 weeks ago

We spent two days on the Rocky Mountaineer from Vancouver to Banff. Everything in the Gold Leaf Service was first class. Meals and snacks, comfortable seats and of course beverages. Hosts were knowledgeable, pointing out scenery and sites along the route. Hotels on each end...More

3  Thank Robert S
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 weeks ago

Hello Robert S, Thank you very much for this review. We are thrilled to hear that you enjoyed your recent Vancouver to Banff Journey. It was our pleasure having you onboard and our hosts and chefs will be overjoyed by your comments. I hope that...More

Reviewed 3 weeks ago

We travelled Silver Leaf in July and were overall left feeling very disgruntled. There were some pluses. The train was very comfortable and the service and food were very good. The hotel accommodation was quite incredible for the cost of this journey, in particular, the...More

2  Thank Eleanor B
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 weeks ago

Hello Eleanor B, Thank you for taking the time to write this review regarding your SilverLeaf Service experience in July. Your comments regarding accommodation are greatly appreciated. We are constantly striving for greatness and feedback like yours helps us to achieve that. I hope that...More

Reviewed 4 weeks ago

Took Gold Leaf, great staff and very friendly and helpful, an experience to remember thank you so muchMore

Thank Janice T
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 weeks ago

Hello Janice T, Thank you very much for this review of your GoldLeaf Service experience. We are pleased to read that our onboard hosts were able to meet and exceed your expectations with their informative, friendly service. I hope that you have had a good...More

Reviewed 4 weeks ago

I would have to recommend the Gold service that I took since it accommodated my brother-in-law with the ability to take the elevator from the top level to the dining room below our seats. If you are not very mobile that this trip is for...More

2  Thank pf p
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 4 weeks ago

Hello pf p, Thank you very much for joining us this season and for writing this kind review. It was lovely having you and your brother-in-law join us this season. We are happy to hear that you enjoyed the informative service, beautiful scenery and comfortable...More

Reviewed 4 weeks ago

The experience is unforgettable but I was with my 15 year old son and while he enjoyed it, the money was probably wasted on him. The food is great and the scenery stunning, but if you are quite an introvert (which I am) it can...More

1  Thank FF_Traveller_123
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 4 weeks ago

Hello FF_Traveller_123, Thank you very much for this five-star review. It was a pleasure having you and your son join us this season. Your comments and feedback are greatly appreciated. As a team, we are truly grateful to travel through this beautiful and historic region...More

Reviewed 4 weeks ago

We took the 2-day 1-night Banff to Vancouver Rockie Mountaineer train ride in October, 2017. We were in the Gold Leaf Class. When we arrived in Vancouver, I told the crew member that it was one of my best trips! Very enjoyable. Excellent food! Excellent...More

1  Thank A K
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 4 weeks ago

Hello A K, Thank you for this review and recommendation. We are thrilled to be considered one of your best trips! Our whole team strives to provide a memorable experience for our guests and will be so pleased to read that we were able to...More

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Ask a question
Questions & Answers
Victoria D
31 October 2017|
AnswerShow all 9 answers
Response from ACRockyMountaineer | Property representative |
Hello, We are thrilled to hear that you and your Gran may be joining us onboard soon. To better answer your question I recommend that you contact one of our vacation consultants at 1-800-665-7245. They would be happy to... More
0
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jodij732
26 October 2017|
AnswerShow all 15 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for your question. All our journeys are so amazing, there is no better time to travel, but dependent on your interest, the months offer different options. Flora, fauna and wildlife are all beginning to... More
1
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lwehry51
23 October 2017|
AnswerShow all 6 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you very much for this question. Although March, April, and May are, more or less, the official months of spring, snow often falls in May. Many lakes may remain frozen until June, and snow cover on higher... More
1
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