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Gray Line Sightseeing Victoria

700 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 2B3, Canada
+1 855-385-6553
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Awesome way to see more of the city

I love walking when I explore strange cities but taking this bus widened that scope. We saw more of... read more

Reviewed 13 November 2017
Guinnivere W
Nice for sightseeing

My husband and I took a 2 day pass but only used once as timing-wise we were afraid we’d not get... read more

Reviewed 9 November 2017
TerryTom2119
,
Wauwatosa, Wisconsin
via mobile
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Overview
  • Excellent45%
  • Very good29%
  • Average10%
  • Poor6%
  • Terrible10%
Travellers talk about
“hop on hop” (30 reviews)
“bus tour” (12 reviews)
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Hours Today: 10:00 AM - 4:30 PM
LOCATION
700 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 2B3, Canada
CONTACT
Website
+1 855-385-6553

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Write a ReviewReviews (199)
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"hop on hop"
in 30 reviews
"the double decker"
in 7 reviews
"bus tour"
in 12 reviews
"recorded commentary"
in 3 reviews
"hour ticket"
in 2 reviews
"quick view"
in 2 reviews
"bought tickets"
in 4 reviews
"christ church cathedral"
in 6 reviews
"your bearings"
in 2 reviews
"points of interest"
in 6 reviews
"water tour"
in 2 reviews
"craigdarroch castle"
in 11 reviews
"driver guide"
in 4 reviews
"better understanding"
in 2 reviews
"great driver"
in 2 reviews
"butchart gardens"
in 9 reviews
"the upper deck"
in 3 reviews
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1 - 10 of 192 reviews

Reviewed 13 November 2017

I love walking when I explore strange cities but taking this bus widened that scope. We saw more of Victoria. Best of of all I love the flexibility of hop on-hop off. We got on at Empress Hotel, got off at Craigdarroch Castle, toured the...More

1  Thank Guinnivere W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrayLineVictoriaBC, Office Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded 2 December 2017

Hello Guinnivere, Thank you for taking the time to share your experience with our service. We are extremely glad that your experience was up to your expectations. For your next tour, we would like to offer you two 50% off coupons for a day of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

My husband and I took a 2 day pass but only used once as timing-wise we were afraid we’d not get back in time to catch our Clipper back to Seattle. The ride was nice— informative— sights beautiful! Our driver, Russ (rhymes with bus!) was...More

Thank TerryTom2119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

I enjoyed this tour. It was a "hop on, hop off" but I stayed on the entire time. The weather was beautiful. This tour allowed me to see some of downtown and some of the outlying areas, including through neighborhoods, along the coastline (Strait of...More

Thank srelei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 October 2017

Our perch under the covered, upper bus deck got seriously cold for the last 30 minutes due to winds and pouring rain. We saw the old town, the “famous” Beacon Hill Park (200-acres of both “finished” and rough, open space with playgrounds & a petting...More

Thank wwalleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

We spent several hours on this wonderful tour of every place you'd want to see in the Victoria area! Downtown, Chinatown, harbor, neighborhoods, Mile Zero of the Transpacific Highway, and more. Excellent guide. Very informative. We didn't get off, just wanted the overview to get...More

Thank happy_in_paris_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

We arrived by cruise ship & paid to be taken to town by bus & were dropped off in front of this "hop on hop off" bus. The fellow selling tickets- Mitch, would not give me any information other than the bus would not leave...More

2  Thank KeezySMU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrayLineVictoriaBC, Office Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded 2 December 2017

Hello KeezySMU, Thank you for taking the time to share your experience with us, I am deeply sorry that your experience was not up to our standards of excellent customer service. We will ensure that your experience will not be repeated in the future. Situations...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

This guy is a tourist's dream guide. He has so much fun, answers all questions, loves his job and knows his stuff!

1  Thank cathyandcolleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017

The hop on hop off feature is great, but it gives opportunity to hear commentary from multiple drivers. One of our tour commentaries was provided by an automated narrative and it wasn't much, but we were fortunate to happen upon a bus driven by Brian...More

1  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

We purchased a voucher at the information centre near the harbour. The first stop is in front of the Fairmont hotel. We arrived earlier before the first bus left. We exchanged this voucher for a proper ticket and then went for a walk around the...More

Thank HonestCountryCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

I'll get right to the point in case you only read a few lines. If you are going to Butchart Gardens and book online with GrayLine, you are really going on the CVS bus and it LEAVES The Empress at 9 am. As you may...More

Thank travelinf00l22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Sassysings
23 October 2017|
AnswerShow all 4 answers
Response from scubamex | Reviewed this property |
I don't know about Gray Line going, but I think CVS tours does; but check their web site to make sure. We took CVS to Butchart this summer.
0
Votes
Ann H
10 September 2017|
AnswerShow all 6 answers
Response from Janet S | Reviewed this property |
Sorry I don't know
0
Votes
28 August 2017|
Answer
Response from Nancydave13 | Reviewed this property |
We stayed at the Days Inn Victoria on the Harbour. They had free parking and the walk to parliament and Empress hotel was 2 blocks. So I don't know about any public parking.
0
Votes
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