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Niagara Airbus - Day Tours

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Address: 8626 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Phone Number:
+1 800-268-8111
Website
Description:

Niagara Airbus, with door-to-door airport shuttle services, began in 1988....

Niagara Airbus, with door-to-door airport shuttle services, began in 1988. We are the leader in Airport Transportation in the Greater Niagara Region.

Niagara Airbus provides charter, private, and scheduled shuttle service to and from the Toronto International Airport (also known as the Pearson Airport) located in Greater Toronto, Ontario; Billy Bishop Toronto Island Airport, located in the Greater Toronto, Ontario, the Buffalo International Airport, located in Buffalo/Niagara Falls, New York; Niagara Falls New York Airport, located in Niagara Falls New York; and the Hamilton International Airport, located in Hamilton Ontario.

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TripAdvisor Reviewer Highlights

Read all 141 reviews
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  • 89
    Excellent
  • 10
    Very good
  • 15
    Average
  • 6
    Poor
  • 15
    Terrible
Relaxing

First of all booking was so easy and the lady who answered was so pleasant. I arranged to be picked up at Pearson international airport going to Hilton Niagara Falls. Very easy... read more

5 of 5 bubblesReviewed 4 weeks ago
Rafflina

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141 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 4 weeks ago

First of all booking was so easy and the lady who answered was so pleasant. I arranged to be picked up at Pearson international airport going to Hilton Niagara Falls. Very easy to find location in airport. The girl at the counter was friendly and curteous, told me the next bus would be 15min and had no additional stops. Not... More 

Helpful?
Thank Rafflina
Brisbane, Australia
Level Contributor
52 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 11 January 2017 via mobile

We booked an exclusive transfer from Buffalo to Niagara and had Rob (I think) which was good, he was courteous and polite. The Lincon town car was on the older side but all in all a good deal with the day tour and one way transfer. Our day tour was great, John Green was fantastic and he couldn't have tried... More 

Helpful?
Thank ConfusedPete
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this review

Hello, When you called to arrange for a car, as this was a last minute fit in, our Customer Service Representative was able to provide you with a shared SUV at the shuttle fare, direct to the Airport. We will review customer service policies with Gary and we apologize he did not accommodate your request to ride in the front.... More 

Niagara Falls, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

My husband and I used Niagara Airbus airport shuttle services for our departure and return from Toronto Pearson airport. They were on time, so very pleasant, helped us with our luggage, and completely removed our worry of driving to and from Toronto. It was as if we were on vacation as soon as we climbed on board the airbus! I... More 

Helpful?
Thank Disneymooners
St. Catharines, Canada
Level Contributor
37 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 10 December 2016

Arrived in Toronto airport after a long journey, tired and anxious to be home. At Ground Transportation, Niagara Airbus agent contacted the driver and told us it would be about 40 mins. wait. We were so pleased when he came in 20 minutes and left right away. Fast and seamless and home in no time. An elderly lady and her... More 

Helpful?
1 Thank kalgal2005
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 December 2016

We always use Niagara Airbus when traveling to the airport. The drivers are always great. There was one time the driver was late so they sent a limo at no extra charge!!

Helpful?
Thank PainTV
Melbourne, Australia
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 November 2016 via mobile

Sadly our transfer to and from the Airport was booked by our travel agent and I had not read the bad reviews on here! Please note the drivers themselves are lovely ... however customer service is appalling. We arrived at the airport and went to the spot we were told to go to, there we were greeting but a grumpy... More 

Helpful?
Thank Buckley174
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this review

Hello, Customer Service is very important to us, we are sorry you felt the shuttle service from the airport was not up to your expectations. We do monitor arrivals, and your early arrival still connected to your original scheduled time to your hotel. On the date of your transfer from the Niagara Falls Hotel to Toronto Hotel, unfortunately the reservation... More 

Niagara-on-the-Lake, Canada
Level Contributor
8 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 12 November 2016

If you are a family group, or even two couples who need to get to and/or from Toronto Airport I highly recommend using Niagara Airbus private limo service. Picked up from home exactly on time. A luxury vehicle to ride in for great comfort. A friendly courteous driver so one can enjoy a stress free trip on the ultra stress... More 

Helpful?
Thank Jim C
St. Catharines, Canada
2 reviews
5 of 5 bubbles Reviewed 27 October 2016

Great driver and service...No stress to get to my meeting on time without having to battle the traffic myself !!!

Helpful?
Thank Allan E
1 review
5 of 5 bubbles Reviewed 22 October 2016

Worry free transportation to Buffalo, pickup at your door, you have no worries about the traffic congestion. Courtesy drivers..you get to chat with others, and before you know it you have arrived at the airport. Best way to travel. Anne

Helpful?
Thank anne f
Amherst, New York
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 October 2016 via mobile

This company DOES NOT belong or deserve to be in business. I hired them to take my son up to Toronto airport, picked him up ok, and then dropped him off at a Marriott in Niagara falls, Canada to be picked up by another driver. Well, the driver either didn't show up or didn't look for him too hard. After... More 

Helpful?
1 Thank seasidediva
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this review

Thank you for sending your review. As you said your son and driver had missed each other, and we did not know this until you contacted us. At that point, we paid for a private Car to have your son taken to the Airport to ensure he would not miss his flight, and with them missing each other he made... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?