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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
Won't bother to return

My husband and I visited the 100 Fountain Spa at the Pillar and Post hotel for the first time... read more

Reviewed 1 week ago
FlexitarianCouple
,
Kitchener, Canada
This hotel smelled like a wet cottage

Way over priced for a smelly hotel... the spa was not great. It was not a place that I would return... read more

Reviewed 1 October 2017
Christine C
,
Burlington, Canada
Read all 126 reviews
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Overview
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100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.
  • Excellent56%
  • Very good21%
  • Average13%
  • Poor9%
  • Terrible1%
Travellers talk about
“hot springs” (37 reviews)
“outdoor pool” (11 reviews)
“couples massage” (12 reviews)
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
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Reviews (126)
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1 - 10 of 126 reviews

Reviewed 1 week ago

My husband and I visited the 100 Fountain Spa at the Pillar and Post hotel for the first time today. I’ve been to numerous spas in many countries and if this is the best spa that Niagara-on-the-Lake has to offer, then that’s a shame. If...More

Thank FlexitarianCouple
Reviewed 1 October 2017

Way over priced for a smelly hotel... the spa was not great. It was not a place that I would return to. The front desk staff acted like people were bothering them. The spa staff were just okay but paid three prices for services compared...More

2  Thank Christine C
Reviewed 23 August 2017

My friend and I each had a 25-minute deep tissue massage. We both agreed we would have booked a full hour if we could have, but it was a busy place! It offered lovely hot springs to relax in and a very nice quiet room...More

1  Thank MCCMR
Reviewed 28 June 2017

We attended the spa on a Saturday - it was very busy and we had to wait to get in. Everything was crowded, so I feel like they need to limit the number of people so it's more of a relaxing experience. The change rooms...More

1  Thank HammerHeidi
Reviewed 22 June 2017

I went to the spa for a facial. The locker rooms are clean and very nice. The waiting room is big and with comfortable chairs/couches. There was fruit and refreshments,but no one told me about them or said to enjoy something before my treatment. My...More

1  Thank Meow24
Reviewed 7 June 2017

Very disappointed- arrived for lunch at 1130 and the person serving was doing so for both inside and out. The food was good but service was less than good. The spa treatments were good but the facility was very small. The change rooms were so...More

Thank Christine C
Reviewed 6 June 2017

Very much enjoyed my day at the spa. Due to a change of plans, I had to bring my daughter with me and the staff were very accommodating to her. She was given a little robe to wear during her visit and because the spa...More

Thank PurpleFlower2015
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 13 June 2017

Thank you for your review PurpleFlower2015 We are so very lucky to have such a great team ready to serve. I am happy to hear we were able to assist in making your day with us an enjoyable one. We do hope you will visit...More

Reviewed 2 May 2017 via mobile

enjoyed a trip to the spa on a monday morning so it wasnt as busy as some folks have said. staff were friendly and ambiance nice. i found it odd that a spa of this calibar had paper cups for water and only 1 water...More

Thank bek l
Reviewed 1 May 2017 via mobile

Overly packed So unorganized Worst massage ever Lockers were empty upon arrival Key pads didn't work No where to sit and relax because so many people Food took 2 hours to come and when it finally did it was the wrong order 3/6 people had...More

Thank ab6750
Reviewed 16 April 2017 via mobile

My hubby booked an RMT couples massage, health plan receipts provided). Front desk staff were welcoming, friendly and polite. Locker room cleaning lady wss nice to me but got a bit snappy with another customer in the change room. Change room had private lockers that...More

Thank SmoochieAndTweety
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Questions & Answers
sher04
4 August 2017|
Answer
Response from SmoochieAndTweety | Reviewed this property |
Would definitely book ahead, the spa is very popular and busy, wouldn't want you to be disappointed. Staff is super friendly and will help answer any questions you may have.
0
Votes
Stephanie L
25 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes