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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
A spa day for ladies

I felt disappointed by the extreme crowding at every part if this spa booking. We had to jockey for... read more

Reviewed 27 February 2018
LEjk
,
Grimsby, Canada
via mobile
Very Disappointed

Me and my boyfriend booked a day at the spa for the first time this past weekend. We had a couples... read more

Reviewed 22 February 2018
Christina8386
,
Toronto, Canada
Read all 133 reviews
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Overview
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100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.
  • Excellent52%
  • Very good21%
  • Average15%
  • Poor10%
  • Terrible2%
Travellers talk about
“hot springs” (35 reviews)
“outdoor pool” (11 reviews)
“couples massage” (13 reviews)
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
Write a ReviewReviews (133)
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"hot springs"
in 35 reviews
"outdoor pool"
in 11 reviews
"couples massage"
in 13 reviews
"spa treatments"
in 5 reviews
"robes and slippers"
in 3 reviews
"spa desk"
in 2 reviews
"paper cups"
in 2 reviews
"day pass"
in 2 reviews
"minute deep tissue massage"
in 2 reviews
"water cooler"
in 2 reviews
"great massage"
in 2 reviews
"mani pedi"
in 2 reviews
"girls weekend"
in 2 reviews
"facial"
in 16 reviews
"pillars"
in 22 reviews
"masseuse"
in 8 reviews
"combs"
in 4 reviews
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1 - 10 of 133 reviews

Reviewed 27 February 2018 via mobile

I felt disappointed by the extreme crowding at every part if this spa booking. We had to jockey for position to use lockers. We couldn’t get seating in lounge before treatments. And after by pool there were too few seats for three together

Thank LEjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

Me and my boyfriend booked a day at the spa for the first time this past weekend. We had a couples massage booked which was excellent but our remaining time there was not relaxing at all. My understanding was that the facilities were going to...More

2  Thank Christina8386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018

'm a local and visited the Spa at Pillar and Post around this time last year and had a great experience before my wedding. I recently went on a Friday night and wasn't as impressed as my first visit to the spa. The ladies locker...More

2  Thank andrearose9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 February 2018

My wife and I booked individual 50min massages at 100 Fountain Spa. The facilities are nice with a relaxing atmosphere. We also used the outdoor hot tub in the evening. The waiting area for the clients has multiple couches and lounge chairs. There are apples...More

Thank A_honeymooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

The Spa is great but.... I had an unpleasant experience. I was checking in at the lower-level front-desk. Without asking about the purpose of my visit, Vanessa gave me a long lecture on lockers' usage; she told me to go to my room to get...More

4  Thank zla123789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 29 December 2017

Dear Zla ; Thank you for taking time to write a review. Although I don't recall our exchange from your description; I assure you I would never approach a guest of our spa to give them a "long lecture on lockers". Due to the limited...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

We often take an afternoon to relax at the Spa as day visitors, with a fee of $35.pp. But last few visits have been a disappointment, as Day visitors are no longer allowed to use the change rooms on the main Spa level, rather the...More

2  Thank Esther C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

My friends and I have been doing a girl's weekend every November for many years, part of which is having spa treatments at the Pillar and Post. Normally everything is great. This year, for some reason, the place was unclean, and disheveled looking=not relaxing. We...More

2  Thank RoseGRochester_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

My husband and I visited the 100 Fountain Spa at the Pillar and Post hotel for the first time today. I’ve been to numerous spas in many countries and if this is the best spa that Niagara-on-the-Lake has to offer, then that’s a shame. If...More

1  Thank FlexitarianCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Way over priced for a smelly hotel... the spa was not great. It was not a place that I would return to. The front desk staff acted like people were bothering them. The spa staff were just okay but paid three prices for services compared...More

4  Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

My friend and I each had a 25-minute deep tissue massage. We both agreed we would have booked a full hour if we could have, but it was a busy place! It offered lovely hot springs to relax in and a very nice quiet room...More

1  Thank MCCMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
sher04
4 August 2017|
AnswerShow all 2 answers
Response from Meow24 | Reviewed this property |
Yes always book ahead.
0
Votes
Stephanie L
25 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes