We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Capital Information Kiosk

Neighbourhood: Byward Market Area
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 90 Wellington St., Ottawa, Ontario K1P 5L1, Canada
Phone Number:
+1 844-878-8333
09:00 - 18:00
Closed now
See all hours
Sun - Sat 09:00 - 18:00

This modern visitor's center contains six interactive computers that will...

This modern visitor's center contains six interactive computers that will help you plan your stay in the city.

read more

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 13
  • 4
    Very good
  • 2
  • 1
  • 0
Call in here

Very helpful staff A good place to get information and advice. You can book the mint here. Also get the free tickets to tour the parliament building but get there early only... read more

Reviewed 22 August 2016
Crowthorne, United Kingdom
via mobile
Add Photo Write a Review

26 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 20: English reviews
Crowthorne, United Kingdom
Level Contributor
94 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 22 August 2016 via mobile

Very helpful staff A good place to get information and advice. You can book the mint here. Also get the free tickets to tour the parliament building but get there early only on offer from 9 till 11. Go quick. Same day only.

1 Thank Stlo01
Level Contributor
1,425 reviews
1,078 attraction reviews
common_n_attraction_reviews_1bd8 213 helpful votes
Reviewed 19 August 2016

First time when I arrived in Ottawa it was an amazing information center with everything the technology was offering at that time. As the time passed, the things stayed the same and became old and obsolete. Now, there are some changes but is far away from what it was. It is still the place to go if you visit Ottawa... More 

Thank thor2705
Level Contributor
525 reviews
343 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
Reviewed 13 July 2016

Tickets for the free tours of the Parliament buildings can be obtained here but they go very fast so line up early. Be sure to grab a copy of the self-guide booklet called Discover the Hill to better appreciate the many attractions within the Parliament, including monuments and public art. If you are carrying a big bag, be sure to... More 

1 Thank gboi77
Level Contributor
4 reviews
3 attraction reviews
Reviewed 13 December 2015

I signed up for a free family tour of Parliament with them on a weekend. The line was 7 people long but the staff were quick and friendly.

Thank Sheena O
Level Contributor
267 reviews
188 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
Reviewed 21 November 2015

For tourists, this may be a good first stop to organize your sight seeing in the city. There is information in English and French and the staff are very helpful. Close to many downtown hotels and across from the Parliament Buildings.

Thank ballyga
York, United Kingdom
Level Contributor
386 reviews
162 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
Reviewed 2 September 2015

This should be the first place you visit if you are a tourist in Ottawa. The staff are so informative and helpful. There are tickets available for lots of attractions and that is where we got our free tickets for the Parliament tour. Bus timetables, maps and so much more. The toilets are in the basement and there is a... More 

Thank Lindagreenacre
Level Contributor
438 reviews
255 attraction reviews
common_n_attraction_reviews_1bd8 178 helpful votes
Reviewed 28 July 2015 via mobile

The ideal first stop on Ottawa to find out info. Not least because I couldn't find a single guide book in England which covered Ottawa at all!!! Helpful staff.

Thank adam_nwuk
Singapore, Singapore
Level Contributor
527 reviews
364 attraction reviews
common_n_attraction_reviews_1bd8 290 helpful votes
Reviewed 13 July 2015

We came by this place for a lunch break after our cruise at the Thousand Islands which was spectacular. It was around 11.45am when we arrived. The Capital Information Kiosk, which I would regard to as a Center, is a one-stop service center for tourists or visitors to obtain all the information about Ottawa and its key attractions. Not only... More 

Thank ZfyEd
Chatham, Canada
Level Contributor
380 reviews
149 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
Reviewed 27 May 2015

Located directly across from the hill, this is where you can get free tickets to tour the parliament buildings. Tickets are only available for the current day. This is a 30 minute tour is well worth it. Note you can't bring in large bags but smaller bags can go through the airport like security on the hill.

Thank greaume
Level Contributor
25 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 23 January 2013

I live in Ottawa but when I am downtown and looking for something to do or wanting some information, I stop in and talk to the staff...they are very friendly and have answers.

Thank buka7

Travellers who viewed Capital Information Kiosk also viewed


Been to Capital Information Kiosk? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Capital Information Kiosk and other visitors
1 question
Ask a question
Questions? Get answers from Capital Information Kiosk staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?