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Miraj Hammam Spa by Caudalie

Certificate of Excellence
Neighbourhood:
Downtown West
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Address: 188 University Ave | Fifth Floor, Toronto, Ontario M5H 0A3, Canada
Phone Number:
+1 647-253-5770
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun 09:00 - 19:00
Mon - Sat 09:00 - 21:00
Description:

An exotic oasis tucked away in the luxurious surroundings of the Shangri-la...

An exotic oasis tucked away in the luxurious surroundings of the Shangri-la hotel in Toronto. Experience a voyage inspired from the ancient rituals of the Middle East to the vineyards of Bordeaux. Old world traditions, introduced into the new world. This will be your Miraj Hammam Spa by Caudalie Paris journey.

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TripAdvisor Reviewer Highlights

Read all 86 reviews
Visitor rating
  • 57
    Excellent
  • 10
    Very good
  • 10
    Average
  • 3
    Poor
  • 5
    Terrible
Currently my #1!

In my quest to name the best spa in Toronto, this remains at the top spot. $15 valet parking, gorgeous property, great amenities (pool, sauna, hot tub, steam), amazing staff... read more

5 of 5 bubblesReviewed 11 December 2016
ColleenCarlisle
via mobile
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 weeks ago

Was overall okay. Not bad. I don't know how the rating for this spa is so high I will most likely not return. Disliked how they try to charge extra for everything including pool access. Prices are already sky high pool and health club access should be complimentary like four seasons and the ritz. Lounge area unimpressive compared to four... More 

Helpful?
1 Thank alanchin1
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this review

Thank You for sharing your feedback. We certainly appreciate all of our guests feedback and concerns and try our best to exceed every guest's expectations. We couldn't agree more, our change rooms are smaller than usual; however due to the success of the Spa, this has created more of a challenge for us. We are in the process of finalizing... More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

In my quest to name the best spa in Toronto, this remains at the top spot. $15 valet parking, gorgeous property, great amenities (pool, sauna, hot tub, steam), amazing staff, fabulous product line, and the dreamy little baklava at the end. Top notch!

Helpful?
Thank ColleenCarlisle
Toronto, Canada
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 21 November 2016

This was my second trip to this spa as a "couples treat". In the 2 vists we have had the delights of the hammam, gommage, rhassoul clay body masque and deep tissue massages. The lounge areas, pools, fitness centre, sauna and change rooms are all spotless and well maintained. Every technican and therapist we have had has been professional and... More 

Helpful?
Thank Darcette
Toronto, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 October 2016 via mobile

I came here for a massage and facial and found the experience not worth it. First of all the change rooms are very small with no separate room for changing and only one shower stall. But that's not the worst part, when you pay hundreds of dollars to get pampered and they expect an 18% gratuity, you would think they... More 

Helpful?
3 Thank Belle C
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this review

Thank You for taking the time to express your feed back. We agree, our change rooms are small and we are looking to correct this with an expansion in the future! In regards to the Body Lotion, it is unfortunate that this was not available to you when you were in the change room and I do apologize if it... More 

Toronto, Canada
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 12 October 2016

I've tried almost every spa in Toronto and feel that this spa always makes various blogs and sites top ten list, but it's usually not a top performer. I don't feel that's warranted. I've been to almost every top rated spa in Toronto except Body Blitz as it's females only.. The Miraj Hammam has one of the best, if not... More 

Helpful?
2 Thank RyanGTA
Toronto
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 21 September 2016

Me & my husband are extreme spa enthusiasts - any reason for a spa visit we are always up for it! Every year for our anniversary or one of our birthdays, if we are not out of town on holiday, we will do a Toronto staycation downtown and also book a spa appointment whereever we are staying. We love Shangrila... More 

Helpful?
2 Thank Vivian C
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this review

Thank You for sharing your feed back. We certainly appreciate all of our guests expressing their concerns. We couldn't agree more, the change room does leave something to be desired and we are well aware of the space limitations! We are hoping to address this issue with an expansion in the future. In regards to your massage therapists feeling 'tired',... More 

Toronto, Canada
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 17 September 2016 via mobile

Each September, a girlfriend and I visit a different spa in Toronto. Having visited the Four Seasons,Ritz and Park Hyatt on our annual trips, I was excited to try this new experience of a Hammam style spa. Although the pace itself is nice, and the staff are attentive. I did come away feeling slightly disappointed. Let's start with arrival, we... More 

Helpful?
2 Thank meme_travels
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this review

Thank You for taking the time express your feed back. We take all guest concerns seriously as it assists us in bettering our level of guest service. Let me express my sincerest apologies that we did not meet your expectations during your visit. It is with great sadness to learn of some of the disappointing aspects of your Spa Day.... More 

Toronto, Canada
Level Contributor
31 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 June 2016

This is the most luxurious spa experience and I honestly feel the best facial in the city. From the moment you walk into the spa, located in the Shangrila Hotel, you feel relaxed. The staff are very attentive and the treatments are amazing. Bring your credit card as it's not a cheap experience but well worth the expense!

Helpful?
Thank 416Marie2014
Toronto, Ontario, Canada
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2016

I have been to many spas and this one is by far my favourite. The service is exceptional. I would go everyday if i could. It is expensive, but you defiantly get what you pay for. The relaxation lounge after the treatments is my favourite part. just keeps you relaxed longer.

Helpful?
Thank Alyssa H
Toronto, Canada
Level Contributor
248 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed 3 June 2016

The spa was quite an experience here. I would highly recommend it. The drive in was quite easy as we valet parked. The spa line was 24 hours which made it easy to book. I booked it for my girlfriends birthday and it was a great experience with the couples massage.

Helpful?
Thank Shahid B

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Staying in Downtown West

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Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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