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Miraj Hammam Spa by Caudalie

188 University Ave | Fifth Floor, Toronto, Ontario M5H 0A3, Canada
+1 647-253-5770
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Review Highlights
Overpriced for the given service

Before visiting the Miraj, just based on reviews and the price list, I thought it would be a unique... read more

Reviewed 1 week ago
Marco P
,
Toronto, Canada
via mobile
Short & Sweet

Visited on May 2016, for a full body massage. It's my first time coming to this spa. The facility... read more

Reviewed 4 weeks ago
Helen L
Read all 101 reviews
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An exotic oasis tucked away in the luxurious surroundings of the Shangri-la hotel in Toronto. Experience a voyage inspired from the ancient rituals of the Middle East to the vineyards of Bordeaux. Old world traditions, introduced into the new world. This will be your Miraj Hammam Spa by Caudalie Paris journey.
  • Excellent65%
  • Very good11%
  • Average12%
  • Poor4%
  • Terrible8%
Travellers talk about
“baklava” (23 reviews)
“change rooms” (10 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
LOCATION
188 University Ave | Fifth Floor, Toronto, Ontario M5H 0A3, Canada
Downtown West
CONTACT
+1 647-253-5770
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Reviews (101)
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1 - 10 of 100 reviews

Reviewed 1 week ago via mobile

Before visiting the Miraj, just based on reviews and the price list, I thought it would be a unique experience. But unfortunately my expectation was nit met. I got an hour massage and steam room service. I would confidently say that the service was far...More

Thank Marco P
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this reviewResponded 1 week ago

Thank You for taking the time to provide your feed back. We sincerely apologize that we did not meet your expectations during your recent visit with us. We are currently under going an expansion project to address some of the concerns you described. The relaxation...More

Reviewed 4 weeks ago

Visited on May 2016, for a full body massage. It's my first time coming to this spa. The facility looks very nice. The service was five star for sure, from the receptionist to the masseuse. The resting area is very charming, great for hangouts with...More

Thank Helen L
Reviewed 10 September 2017 via mobile

Being situated in the Shangri La Hotel you would expect a great spa...not so much. If you are looking for a steam room, sauna, jacuzzi, water features, lounge area, vanity area in the women's locker room then this is not your spa. They lack basic...More

2  Thank shoes4me
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this reviewResponded 13 September 2017

Thank You so much for taking the time to express your feed back. We do sincerely apologize that we did not meet your expectations during your recent visit. You are correct in your assessment of the lack of amenities in the spa currently. We are...More

Reviewed 30 August 2017 via mobile

I absolutely love this spa. I have been on somewhat of a "spa tour" of Toronto and I consistently circle back to the Hammam at the Shangri-La. The Swedish massage is perfect for me. I feel like the massage therapists really do a fantastic job,...More

Thank 416Mena
Reviewed 19 August 2017 via mobile

I booked a couples massage, with an add on of the argan oil scalp massage so that we could use the waters. From the time we arrived, there was confusion. I called re parking, and was told valet was $20, but the site claimed it...More

Thank ssaral
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this reviewResponded 22 August 2017

Thank you for taking the time to provide us with your feedback. Please accept our sincerest apologies for the confusion and miscommunication during your last visit. Valet pricing has recently changed to a $20 flat rate for spa guests. This is a discounted rate from...More

Reviewed 31 May 2017 via mobile

I was excited to visit the Caudalie spa for a treat, as I am a big fan of the products and there was an excellent deal on Groupon. I have had bad experiences before in terms of the way spas treat their Groupon customers but...More

Thank carolyn378
Reviewed 27 May 2017 via mobile

We booked The Casablanca spa for the two of us. It cost us $900 including service which is steep for two hours. The spa is beautiful, we enjoyed the ambience. We had the Hammam and Gommage to start with. A great experience but why did...More

1  Thank Peter H
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this reviewResponded 29 May 2017

Dear Peter, Thank you for your feedback and review. We greatly appreciate the feedback. I am so glad that you enjoyed the experience and massage with Jackie except for the way we performed the Hammam & Gommage treatment. We will definitely pass on the feedback...More

Reviewed 10 May 2017

Let me first start out by saying that I bought two Groupons (paid $195 per person for a 45 mins massage and express facial each). A few weeks before our reso, I called to inquire about moving our appointments to earlier that day. I told...More

3  Thank ilovedgreece
MirajCaudalieTO, Manager at Miraj Hammam Spa by Caudalie, responded to this reviewResponded 13 May 2017

Dear Guest, I want to sincerely apologize that we did not meet your expectation on your visit and the confusion and misunderstanding regarding your appointment request change and your early arrival. We were able to accommodate the change in time, however the appointments would have...More

Reviewed 1 May 2017

I agree with many of the other reviewers- this spa just isn't worth the money. I went for the Hammam and Gommage as well as a massage. The spa is beautiful, but without accessible pools, steam rooms and saunas, my visit was much shorter than...More

4  Thank Ali H
Reviewed 21 April 2017

I had a lovely experience at this spa. I had a Groupon for a massage and facial, both of which exceeded my expectations. The lounge was quiet, but I did go late on a week night so that could have made a difference. My massage...More

Thank AlexandraPoprawa
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
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Questions & Answers
Maria Tereasa B
1 September 2017|
Answer
Response from 416Mena | Reviewed this property |
Hey Maria Teresa! The cost of the services is available online, if you search the spa website!
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